njhorseman

Making mased potatoes as I recall 😁

Glad to hear that it was satisfactorily resolved.

Even if Oceania's accounting system can accommodate the direct transfer of funds from one cruise to the other, as I stated the OP did not receive any confirmation of the transaction. A new invoice would have been produced if the transaction had actually been processed.

It's 20%, and has been for years.

It's clear that Oceania isn't at fault. With cruise lines having accumulated billions of dollars in debt due to the COVID shutdown they're not about to issue a refund as a matter of customer goodwill. Competent travel agencies normally require cancellation requests to be in writing just to prevent this sort of thing from happening...or also the cancellation of the wrong cruise in cases like this, where the OP was booked on two voyages.

As a Haven passenger you can be among the first passengers off the ship. You'll get an escort from the concierge or an assistant. Assuming your scheduled arrival time is the typical 7 am and the ship isn't significantly late and CBP doesn't unreasonably delay clearing the ship for disembarkation you have a reasonably good chance of being able to make the flight, but as @navybankerteacher said you might want to consider a later flight.

As I read it the OP's problem is precisely that they never got anything in writing to confirm the cancellation of the cruise they intended to cancel and never made a written request, but only a telephone request. Frankly I'm puzzled why the OP never noticed that they didn't get a refund of the deposit on the cruise they had intended to cancel when they called the TA in December. Deposit refunds normally are processed in a few days...a couple of weeks at most. Months going by without a refund should have been a red flag.

As a former travel agency owner, first I'm sorry to hear this happened to you. If you can identify the owner, president or other senior officer of the travel agency I would suggest you contact them via phone or email to lay out your position on this matter. I would then document the conversation via certified mail, including as much evidence as you have. In order to sell travel in Florida the agent/agency must be licensed by the state, so if the agency is not responding satisfactorily I would file a complaint with the state agency responsible for licensing travel agents. When I was an agency owner I always carried Errors and Omissions insurance in the event something went sideways and we were unable to come to a satisfactory resolution with the client. (BTW that never happened...we always settled any problems, which were always minor, directly with the client.) If you're not getting anywhere through any other means I would consider filing a small claims court lawsuit against the travel agency, which should be enough to get their attention and spur them into action.

As a former travel agency owner I'd like to remind you that in any profession, trade, occupation or avocation its practitioners have a broad range of competency. Since some physicians can be guilty of malpractice does that mean no one should go to a doctor? Since some of the customer ser\vice representatives working at cruise lines are incompetent using your line of reasoning you also shouldn't book directly with the cruise lines. What about plumbers, automobile mechanics or electricians? The solution is not "never use a travel agent". The solution is as @FlyerTalker says, ".use a quality agent, who knows their stuff. Who communicates effectively, often, and completely. And documents every step of the way. Anything else and you are not getting true service."

Infinity?

Having only one berth Bayonne doesn't have the capacity to handle other cruise lines like NCL and Carnival that sail from New York essentially every week to 10 days. Port taxes are passed on to the passengers, and an extra $5 or $10 or $25 isn't going to be noticed.

My point is that it can happen and it has happened, so you can't say it won't happen. Nowhere do I say it's likely to flood.

This page on the Bermuda Tourism Authority's website provides the names of two companies providing accessible tours: https://www.gotobermuda.com/inspiration/article/accessible-bermuda

It's not as onerous as you make it out to be. It doesn't require all cruise ships to run on shore power. First, the ship has to be capable of running on shore power and second, shore power has to be available. Manhattan Cruise Terminal doesn't have shore power capability and based on this article the EDC has set a 2028 target date for its availability...but knowing how slowly projects move in NYC that might be an optimistic timeline.https://w42st.com/post/cruise-ships-commit-to-shore-power-by-2028-promise-community-fund-amid-expansion-plans/ While new cruise ships are being built with shore power capability there's nothing requiring older ships to be retrofitted.

None of the sites are 100% accurate, but I prefer cruisetimetables.com .

There definitely was flooding at Cape Liberty from Sandy. If you look at page 22 of this study https://www.nj.gov/dep/docs/flood/final-studies/stevens-hudson/hudson-river-waterfront-sandy-surge-mitigation-analysis-final.pdf you'll see "Two hours before the peak surge in the Harbor, the Military Ocean Terminal Pier was overtopped" . The Military Ocean Terminal is the location of Cape Liberty Cruise Terminal. The Brooklyn Cruise Terminal parking lot on the New York side was also flooded...in fact at the time the official port website nycruise.com confirmed that all vehicles parked there were damaged and would have to be towed.

How could anyone say without knowing the towing capacities of the tugs available in that geographic area at the time? Sea and wind conditions could also play a role, with more tugs needed in rough seas to keep the ship on course. If I had to pick a number out of a hat I'd say four..

A ship's gross tonnage (GT) is a measure of enclosed volume, not weight (which is usually referred to as displacement). With the Stars 91,740 GT her displacement is likely well less than half that...perhaps around 40,000 tons.

There's a parking garage, but in the recent past when there are multiple ships homeporting in Cape Liberty the garage has been reserved for handicapped parking, with everyone else being required to park in a surface lot. Since the summer season when there will be multiple ships using Cape Liberty more or less coincides with hurricane season, without knowing exactly when you're sailing I'm going to assume that you won't be able to use the garage. No one can predict where and when a hurricane will hit and whether any particular storm will cause issues there. It's not something that happens often, but nor can anyone say it won't.

Uber can pick at the airport. Years ago they couldn't, but that changed. Taxi fare will vary depending on where your hotel is located. A flat rate by zone fare system is used .

I've also see cruises originating on the East Coast that are full transits ending at Fuerte Amador (the port near Panama City), with the second leg starting in Fuerte Amador doing the full transit in the opposite direction and returning to the East Coast. One example, and I'm sure there are some others: Dec 2, 2024 Norwegian Gem nine night cruise from Miami to Fuerte Amador, followed by December 11, 2024 Norwegian Gem nine night cruise from Fuerte Amador to Miami.

It's better to go directly to the parking level and drop off your wife near the elevator just after you enter the parking lot, then park. If you drop your wife at the pier entrance you have to exit the cruise terminal complex and drive back north on 12th Ave. to 55th St. in order to reenter the cruise terminal. The wait at the traffic light at 12th Ave and 55th St to make the left turn back into the cruise terminal can be substantial.

Just because NCLH is the corporate name it doesn't mean that NCLH is run by NCL executives. Nothing could be further from the truth. Except for a very brief time immediately after Oceania and Regent Seven Seas became part of NCLH that corporation's CEO has been an "Oceania person". First, Frank Del Rio, Oceania's founder and now that FDR has retired Harry Sommer, who was an FDR protege. In fact to prepare Sommer for his eventual role as CEO of NCLH, FDR appointed Sommer to be CEO of NCL. So the reality is just the opposite of what you suggest. If anything the NCL "fans" should be complaining about being put under the umbrella of Prestige Cruise Holdings...Oceania and Regent Seven Seas. Read the Cruise Critic boards of virtually every cruise line and you'll find similar complaints about the product not being what it used to be.

Doing a search for car rentals near the Brooklyn Cruise Terminal on Google Maps yields the following: https://www.google.com/maps/search/car+rental/@40.6807675,-74.0328955,14z/data=!4m8!2m7!3m6!1scar+rental!2sBrooklyn+Cruise+Terminal,+210+Clinton+Wharf,+Brooklyn,+NY+11231!3s0x89c25be7a737eb13:0x1b9944a3402bc75b!4m2!1d-74.013841!2d40.6807677?authuser=0&entry=ttu I would take an Uber or taxi to travel between the cruise terminal and a car rental agency. There's no need for everyone to take the taxi or Uber between the two particularly given how many people are in your party. Drop everyone but the driver and also drop off all the luggage at the cruise terminal, then drive the car to the car rental agency to return it. take an Uber or taxi back to the terminal. reverse the process on the trip home.

It has reopened. There are actually some decent reviews on Google since the reopening, but I'm always skeptical of reviews in general posted on the internet. They almost always are five star or one star, rarely anything in between.