Steelers36

Okay, I hear you. In this case, you arrived at the terminal well after general boarding had commenced. In this case, all checked-in guests simply proceed onto the ship by the time you arrived. Many have reported a very short extra time to be handed Medallions. I would think in FL that most guests already have Medallions. I have read many reports where Green Lane was longer than Blue Lane. All this said, I do not like the new system anymore than most people. Fine to have a Green/Blue divide - although I think the real purpose is to push guests into packages or to pay for shipping. It took forever to add Canada and around that eventual time, they claimed to be going to add UK and Australia shortly. Well, shortly in Princess land can be a very long time. My guess on their side is some bloke in the Ivory Tower figured the check-in process is so smooth now, it would not matter much about priority boarding. And, let's remember that priority boarding still exists - as long as one is checked in prior to start of boarding time. All we can do is complain with collective voices and try and convince HQ that you are being harmed by not getting processed through the terminal faster. If they have enough complaints in writing, perhaps they will redesign. The VP Sales stated guests can go in whatever lane they like, but IDK if that works in real world. After all, she is in sales and was being made aware this new way could affect check-in timing. If it makes you feel any better, by the time you arrived, the top things that get booked right away on voyages from FL would be gone anyway (e.g. Sanctuary). Some additional advice. Book your own hotel and taxi to terminal. Princess is NEVER going to get you there in time to be in the lounge waiting for boarding to begin. It also costs a lot more the way you did it.

I highly doubt that. When did you arrive for check-in? Had boarding already commenced? I notice you are from UK, so likely not been to FLL much?

What is this dramatic increase? Perhaps you are talking about the one last year?

You are all wrong. It's advanced AI.. HAL 9005:

It doesn't matter. You are on the ship ahead of anyone joining on future segments and worst case is you can book the day before turnover or no worse than before anyone else gets on board. It will be the same process for anyone already on the ship. Just ask at the Sanctuary reception how they are booking. If you are doing WC on Island, there is VERY little shade.

Post on the new thread (a sticky) devoted to the new App. You are reporting a common issue.

<deleted - point already covered I see>

Not sure where you got the number, but it worked for me. The agent said they are open 24/7. However, at least at the time I called (~9:30pm SAT), it was definitely an overseas location. On BA, I have read about that seat selection surcharge. Last Fall, I had switched an EzAir booking to a BA/AA combination and did not have any seat charges for Business Class. The AA portion was the overseas leg from LHR and it was a codeshare with BA operating. I am very wary of using BA, but the deal was just too good to ignore.

@suzyed, yes, cancel everything you ordered extra and get those refunds in process. Strip it back to the cruise fare alone and then cancel the cruise via the TA. FCCs go back to your account. If you described it wrong, and you meant FCD (but I don't think you did), well those also go back to your CC Member Profile fairly soon as long as they have not yet expired. If your actual deposit was FCDs, they are returned to your CC Member Profile in relatively short order. However, if they have since expired, you will get a refund to form of payment of the FCDs. If you intend to use the FCDs on a new booking, it is imperative for you or TA to get the expiry date extended BEFORE cancelling the cruise booking.

You can call Princess, but may as well talk to a brick wall. Guests who have booked with a TA cannot do anything with Princess in terms of their cabin category, location, or pricing. If you are not past final payment date, why not cancel and re-book the cabin you want? You could dump the TA after canceling as well and book direct with a CVP if you prefer to deal with Princess. Your TA either doesn't know what they say or is too inexperienced. TA's can definitely do this self-serve in POLAR. Knowing POLAR is pretty basic for a TA selling Princess.

By May, the fleet will have pretty much abandoned the Caribbean sector for Europe/Alaska.

That is not really a direct number for EzAir. It is for emergency en-route purposes. IDK if a responding agent is going to agree to deal with an every-day booking. In the past, I have been able to speak with an EzAir agent when necessary. Tag @Robkat

I do use a US-based discount agent/agency, but I would not expect them to be chasing PCL for the extra charges I personally incur and not part of the basic cruise fare. I don't use nor expect a "full service" TA. Otherwise, I wouldn't be expecting the generous discount I get. I respect their job and wouldn't have them chasing PCL for something unrelated to my cruise booking. That's just me perhaps.

<Deleted: I was duplicating the point made in post #6>

I agree that Princess is doing a very poor job in this area. Besides complaining and pointing out to their management that it is standard business practice with online purchases to provide a receipt identifying what was purchased and amount paid. Our only other recourse is to take a screenshot before the transaction disappears.

You always use the airline confirmation number when accessing a flight. Note that for codeshares, the selling/ticketing airline and the operating airline will often have separate locator numbers.

Checks calendar. Nope, it's still January.

Not really necessarily get seat selection with all US carriers - some carriers simply have a policy with Economy seats that you must be ticketed (i.e. paid) in order to do seat selection - which you will typically have a fee for, depending on seat type and location. Obviously, Alitalia (BTW, their new and correct name is ITA Airways) has this policy. You could try booking the same flight on ITA website and take it to the payment page and see if you were able to select seats and the cost. Compare the pricing to EzAir, but of course you need to pay ITA right away and lose chance to change if fares drop. I am sure ITA is going to tell you the same thing as other airlines with this policy - ticket first and then select seats. I have paid for my ticket early in the past (AC was the airline at the time) in order to do seat selection, but it was domestic from YYZ-FLL, so I was pretty sure the fare wasn't going to vary much in my favor. With international, those fares can have some nice price drops if you check EzAir like a hawk. Do some monitoring and see what you think. Meanwhile, keep an eye on available seats to select you would like. If you think price is stable and trip is getting close, why not request early ticketing? It's an option on EzAir main page with your flight info. Once you get closer to flight date, don't expect more price drops. Perhaps another airline allows seat selection for your route and won't cost much more than ITA when you add the eventual seat selection fee. If you fly Premium Economy or Business, you should be able to select seats right away.

I think we need @chengkp75 to settle this one.

Well, at least you learned something. The App does not have your correct email address. Or, at least not the same email address as your profile in CC Member profile. You don't have to keep doing "stuff", but when you login in using Booking Number, try opening up your profile and what email address is listed? If it is the one you tried earlier, then you have likely stumbled upon yet another long-time bug. You can also access Profile from website after gaining access there and see what all info is there for you. Boggles my mind how PCL can corrupt data and don't seem to do anything much about it.

The new BP page is supposed to appear in the App at about 11 days in advance of departure.

Thanks for your report, but it is worth repeating - especially in today's flying environment - to regularly check your flight bookings. With the airlines involved. I even check for equipment changes since a different plane model usually means a different seating layout and seat selections can be lost or become undesirable. The sooner you can act, the better. I never count on being notified in a timely manner. We have lost seat selections on our three most recent flight bookings - none of which were EZ-Air or cruise-related.

It isn't easy to relate to your numbers in GBP and ship will be in USD as you realize. We are not users of either package, but I can say that a good number of folks book Plus and figure their extra spend on any premium drinks, plus the SD if used, doesn't work out to the $20 USD per day difference. That said, some figure the splurge is worth it for a short voyage, but not a longer one since the number of SD passes is fixed. You are along the right path. Just do some noodling and cost estimating and see what you think.

They are not at the front - most reports have them back a bit and off-center. You should plan on being in them with about 10 minutes before showtime. Unused seats are opened up generally, but the time could be 5 mins, 10 mins - depends on what the particular ship practice is.

I don't see that as out-dated.