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gigianne

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Everything posted by gigianne

  1. Crystalspin - thanks, I went and took a second look at the post and realized there were 2 links. I used the second one and got instant success, so thanks to a fellow Canadian. https://offers.sheerid.com/holland-america/member/ HAL sure does not make navigating their site easy!
  2. I tried several times to enter the address (from post above) without success. Why does HAL make it so hard? Can anyone help me? Canadian, does this make a difference?
  3. Just off the Rotterdam, we had HIA that did not have gratuities on it, but we had considerable non refundable on board credit. We used it for gratuities (deducted daily), upgraded internet and on board shopping. We had refundable credit from our TA that we received in cash before disembarking.
  4. Have a wonderful cruise everyone, so sorry we weren't able to join you for such a great itinerary.
  5. We have never had CO, but are 5 star. We will be boring in Amsterdam in the fall and for the cruise we will have CO so it will be interesting to see what happens. A lot of the problems IMO are the passengers who sometimes ignore the check in times on the boarding passes and want to get on the ship as fast as possible. BTW, the worst boarding for us has been in San Diego and Auckland, even being in a NS did not help us.
  6. Can someone remind me of the e address where I can send a copy of CCC shares? Thank you
  7. A quick spray with water and a good shake is great.
  8. We had the butler package - Rotterdam Jan 4-14. There were 8 of us in our group, escorted right from our cabin, to the tender, transportation arranged right to the cabana. We were wined and dined the whole time. We chose what we wanted for lunch (several days ahead), 2 choices, Mahi Mahi or steak. Also served were lobster rolls, cold mango soup, tropical salad, fruit trays etc. Was it worth the $$ - an overwhelming yes. The butlers were from the Pinnacle Grill and they were excellent.
  9. I am sure others will be posting as well, but the simple answer to your question is no.
  10. The new “room” is right next to the larger Casino. It is small and there are about 25-30 machines. It is “no smoking” and quieter then the bigger Casino.
  11. You will never get the OBC from HAL back - use it or lose it. If you get OBC from your TA, you will get back any unused portion of that. Sadly, I left .97 cents for them on Saturday. I tried my darnedest to use it all.😂
  12. Write to the Office of the President at HAL, Gus needs to hear what is going on. I did and someone told me it was a waste of time, I heard back within 2 weeks of sending the e.
  13. Did not use VeriFLY to board in Trieste - did not see a special line either. Showed our Vax card only once. Our timed embarkation was for 2:40 - we were already in our cabin well before that.
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