Crystal Changes Itinerary of River Ship's Maiden Cruise

Welcome to Cruise Critic! If you'd like to participate on our forums by joining in the conversation, please Register Now! Be sure to visit our FAMOUS Roll Call forums, where you can meet other cruisers sailing with you and share a tour or shore excursion and SAVE MONEY!


Unregistered, just back from your river cruise? Get published on Cruise Critic; Write a Review!
River Cruising
Find Others on Your River Cruise! River Cruising Roll Calls
All times are GMT -4.
The time now is 07:01 AM.
#21
California
255 Posts
Joined Jun 2012
Great news, and thank you Mark_T for keeping us informed!

I had been following the (lack of) movement on the vesselfinder site, with no activity since September 7. This morning I saw a mass of tiny squiggles right at the pier on the tracking map, but an hour later they no longer showed up. Maybe they were playing around with the navigation system or the thrusters, who knows.

Not only was the Mahler handed over, it was also christened (by a volleyball player) today.

And how do you know that Crystal Mahler is about to enter the Kiel Canal? Any idea how long it takes to get to Amsterdam?

Thanks again for the breaking news!
Expand Signature
Collapse Signature
10-31-2012 Crystal Symphony
09-16-2013 Crystal Symphony
10-26-2014 Crystal Serenity
11-06-2014 Crystal Serenity
05-25-2015 Crystal Symphony
11-24-2015 Crystal Symphony
05-28-2016 Crystal Serenity
11-22-2016 Crystal Serenity
09-30-2017 Crystal Mahler
04-30-2018 Crystal Symphony
10-03-2018 Crystal Mahler




Save


Save


Save
#22
1,882 Posts
Joined Sep 2009
Originally posted by skybluewaters
And how do you know that Crystal Mahler is about to enter the Kiel Canal? Any idea how long it takes to get to Amsterdam?
Well, she is now a little over 2 hours into what should be about 8 hours to transit the canal.

If she is heading straight to Amsterdam she should be there early Friday morning I'd have thought.
#23
1,882 Posts
Joined Sep 2009
She got to the exit from the Kiel canal around 3am then spent the morning there and left around midday.

Currently heading for Terschelling, and is expected to get there early morning Friday. Only a short hop from there to Amsterdam so I wouldn't be surprised if she waits there for a while before heading into the premium moorings in the city
#24
California
255 Posts
Joined Jun 2012
Great news! I still don't see any updates regarding the Mahler on the vesselfinder site since September 7, so I appreciate the information you provide here. Let us know when she gets into Amsterdam.
Thanks!
Expand Signature
Collapse Signature
10-31-2012 Crystal Symphony
09-16-2013 Crystal Symphony
10-26-2014 Crystal Serenity
11-06-2014 Crystal Serenity
05-25-2015 Crystal Symphony
11-24-2015 Crystal Symphony
05-28-2016 Crystal Serenity
11-22-2016 Crystal Serenity
09-30-2017 Crystal Mahler
04-30-2018 Crystal Symphony
10-03-2018 Crystal Mahler




Save


Save


Save
#25
Berkeley CA
1,118 Posts
Joined Jul 2009
The revised shore excursions are now on the PCPC (but not on the website). Unfortunately I cannot read the full descriptions of the newly added ones as I get error messages when I click on the links. I sure hope I have not signed up for any with supplemental charges.

I am disappointed that the Amsterdam canal boat is only offered on the first afternoon as any of us coming from Budapest that day are not likely to get there on time to take it. We have 2 other days in Amsterdam; surely it could be available one or the other of those as well.
#26
California
255 Posts
Joined Jun 2012
"The revised shore excursions are now on the PCPC (but not on the website). Unfortunately I cannot read the full descriptions of the newly added ones as I get error messages when I click on the links. I sure hope I have not signed up for any with supplemental charges."

I had the same concerns and therefore spoke with someone from the river cruise team at Crystal. She apologized for the error messages that you and I have been getting regarding the excursion descriptions. She specifically stated that all new tours added since the itinerary change are complimentary. However, as I look through the excursions, I see that "Lucerne Discovery & Mt. Pilatus Summit," for example, does have a fee of 149 euro, but that is one of the excursions that doesn't have an error message. I would hope that if we sign up for an excursion without the ability to see if there is a fee, we would be able to cancel that excursion once on board.

My impression from dealing with Crystal regarding this cruise is that they are quite eager to make everything right. I wouldn't worry too much about signing up for these excursions. My hunch is that once onboard we will be able to talk to the excursion coordinator and cancel any excursions that were ambiguously described regarding fees.
Expand Signature
Collapse Signature
10-31-2012 Crystal Symphony
09-16-2013 Crystal Symphony
10-26-2014 Crystal Serenity
11-06-2014 Crystal Serenity
05-25-2015 Crystal Symphony
11-24-2015 Crystal Symphony
05-28-2016 Crystal Serenity
11-22-2016 Crystal Serenity
09-30-2017 Crystal Mahler
04-30-2018 Crystal Symphony
10-03-2018 Crystal Mahler




Save


Save


Save
#27
1,882 Posts
Joined Sep 2009
Originally posted by skybluewaters
Great news! I still don't see any updates regarding the Mahler on the vesselfinder site since September 7, so I appreciate the information you provide here. Let us know when she gets into Amsterdam.
Thanks!
I suspect you may be looking at the old MMSI number for the Mahler, it changed when she was formally handed over.

Try this link - https://www.vesselfinder.com/?mmsi=248380000

She safely passed by Terschelling about an hour ago and appears to be heading straight for Amsterdam (or possibly Harlingen) at a good speed.
#28
1,882 Posts
Joined Sep 2009
Caught a glimpse of her on the Harlingen port webcam as she sailed past a few mins ago, still heading towards Amsterdam though...
Attached Images
File Type: jpg Mahler.jpg (42.5 KB, 31 views)
#29
Dubai, U.A.E.
2,306 Posts
Joined May 2005
Originally posted by skybluewaters

My impression from dealing with Crystal regarding this cruise is that they are quite eager to make everything right. I wouldn't worry too much about signing up for these excursions. My hunch is that once onboard we will be able to talk to the excursion coordinator and cancel any excursions that were ambiguously described regarding fees.
Unless things have changed since I was onboard the Mozart last year the excursion procedure is much less structured than it is on the ocean ships. They only document and ticket the additional charge excursions, the complimentary ones are very felxible. I had a record of those I had selected (all complimentary) but there were no tickets just notification in the daily activities sheet of what time each excursion left and what number guide or bus to go to. There were no headcounts, it was entirely up to you to be there at the appointed time, or not if you change your mind..

Anne...
Expand Signature
Collapse Signature
Crystal Mozart: Vienna to Vienna, Sept. 2016
Crystal Symphony: Miami/San Juan/Rio, Dec. 2015
Crystal Symphony: New York to Dover, June 2015
Crystal Serenity: Istanbul to Venice, October 2013
Crystal Symphony: Istanbul - Rome, July 2013
Crystal Symphony: Auckland - Melbourne, Dec. 2012
Crystal Symphony: Southampton - Hamburg, May 2012
Crystal Symphony: Alaska, August 2011
Crystal Symphony: Dubai - Athens, May 2010
Azamara Quest: Singapore - Hong Kong, Jan. 2009
Crystal Serenity: Black Sea - August 2008
Crystal Symphony:Gulf of Mexico & Panama Canal Dec.2007
QM2 Transatlantic: NY - S'hampton June 2007
Crystal Serenity: E. Caribbean January 2007
Crystal Symphony: Rome - Dover, August 2006
Oceania Insignia: Western Med., August 2005
#30
California
255 Posts
Joined Jun 2012
Mark_T: Thanks so much. You're the man!

Jayayeff: That's good to know. This is my first river cruise, so I'll have to get used to the more casual approach, which should be pretty easy.
Expand Signature
Collapse Signature
10-31-2012 Crystal Symphony
09-16-2013 Crystal Symphony
10-26-2014 Crystal Serenity
11-06-2014 Crystal Serenity
05-25-2015 Crystal Symphony
11-24-2015 Crystal Symphony
05-28-2016 Crystal Serenity
11-22-2016 Crystal Serenity
09-30-2017 Crystal Mahler
04-30-2018 Crystal Symphony
10-03-2018 Crystal Mahler




Save


Save


Save
#31
1,882 Posts
Joined Sep 2009
Mahler is now safely docked in Amsterdam.

She deftly avoided all the webcams around the approach to Amsterdam, so no more photos unfortunately, but she is there at last.
#32
California
255 Posts
Joined Jun 2012
It's interesting that she just arrived in Amsterdam, eight days prior to the inaugural embarkation. Wasn't it speculated that the reason for altering the itinerary away from its initial Budapest embarkation was that it would take several extra days to get the ship down the Rhine to Budapest, and they didn't think they had enough time for that?

Maybe they just wanted to be safe and didn't want to cut it too close, but the compensation that they paid as a result of the change was pretty hefty.
Expand Signature
Collapse Signature
10-31-2012 Crystal Symphony
09-16-2013 Crystal Symphony
10-26-2014 Crystal Serenity
11-06-2014 Crystal Serenity
05-25-2015 Crystal Symphony
11-24-2015 Crystal Symphony
05-28-2016 Crystal Serenity
11-22-2016 Crystal Serenity
09-30-2017 Crystal Mahler
04-30-2018 Crystal Symphony
10-03-2018 Crystal Mahler




Save


Save


Save
#34
Rhine, Germany
2,126 Posts
Joined Oct 2013
Not long to go now till her inaugural cruise on the 30th and I am sure the passengers very much looking forward to their (changed) itinerary. She was handed over in a ceremony last week in Wismar, by the way: http://www.travelpulse.com/news/crui...riverboat.html

notamermaid
Expand Signature
Collapse Signature
Transocean Belvedere Danube April 2013
English Channel Crossings 1984 to present:
Calais - Dover
Ostend - Dover
Dutch island hopping 1980's
Many Rhine river short trips
#35
California
255 Posts
Joined Jun 2012
Thank you, notamermaid! And thanks for all of your valuable contributions to this board!
Expand Signature
Collapse Signature
10-31-2012 Crystal Symphony
09-16-2013 Crystal Symphony
10-26-2014 Crystal Serenity
11-06-2014 Crystal Serenity
05-25-2015 Crystal Symphony
11-24-2015 Crystal Symphony
05-28-2016 Crystal Serenity
11-22-2016 Crystal Serenity
09-30-2017 Crystal Mahler
04-30-2018 Crystal Symphony
10-03-2018 Crystal Mahler




Save


Save


Save
#36
1,882 Posts
Joined Sep 2009
Mahler is scheduled to leave Grave later today and arrive in Amsterdam early tomorrow morning.

She has been doing short test runs out of Grave for the last few days so it looks like all is ready for the maiden voyage.

Best wishes to everyone who will be sailing on her tomorrow.
#37
Rhine, Germany
2,126 Posts
Joined Oct 2013
Sounds really good Mark_T, thank you for following her on her "first steps" in the water.

I will look out for her on marinetraffic, perhaps I can catch a glimpse if I am close to the river at the right time.

Best wishes to her and her passengers.

notamermaid
Expand Signature
Collapse Signature
Transocean Belvedere Danube April 2013
English Channel Crossings 1984 to present:
Calais - Dover
Ostend - Dover
Dutch island hopping 1980's
Many Rhine river short trips
#38
1,882 Posts
Joined Sep 2009
I'll sign off from my 'Mahler tracking' now, she is well on her way back to Amsterdam and should easily make it by the scheduled time of 6am.

Depending on exactly where she moors, there are a couple of webcams in Amsterdam that may catch sight of her, but the journey to begin her first cruise is all but over now.

I hope everyone due to board tomorrow have a smooth journey as well and a fantastic cruise.
#40
1,882 Posts
Joined Sep 2009
Can't seem to let this one go, especially since there doesn't seem to be anyone reporting from this cruise at the moment.

After Arnhem yesterday, Mahler arrived in Cologne this morning, but it looks like Crystal are not managing to get the better docking locations, possibly just a result of the late planning of this particular cruise, but I wouldn't be overjoyed to be moored so far from the Dom and on the 'wrong' side of the river in the more industrial area adjacent to where they have ended up, while AMA and Viking got the better locations.