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Homophobia on Cunard Queen Mary 2


dencruise80
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  • 5 weeks later...

We sailed on the QM2 once. We didn't notice any homophobia. (on other cruises we've gotten the occasional strange look or rare rude comment in passing, but that's the general public for you) But on the QM2 we did experience several gay passengers who seemed to have an attitude and wouldn't even respond to a friendly hello made in passing. Never really had that happen on our other cruises.

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  • 4 weeks later...

I have experienced being treated differently while on Queen Mary 2. I don't attribute it all to British ship but just the culture that seeps through. At first you don't know if the incidents that happen over and over are really racist but I really believe they are. I am on the Queen Mary 2 and will return to NYC next week. I look forward to posting my review and I am interested to see if other minorities have they same feelings or experiences. This is the most expensive of my cruises and also the most disappointing one so far.

 

 

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We sailed on the QM2 once. We didn't notice any homophobia. (on other cruises we've gotten the occasional strange look or rare rude comment in passing, but that's the general public for you) But on the QM2 we did experience several gay passengers who seemed to have an attitude and wouldn't even respond to a friendly hello made in passing. Never really had that happen on our other cruises.

 

Yes, it was like that for me too. The Piped Piper group on my crossing didn't interact outside their group. Some outright ignored non Piped Piper travellers at the FOD. So much attitude!

 

The greatest discrimination of gays comes from within the community. Own worst enemy syndrome. That's been my ironic experience anyway.

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I'm surprised that a post about homophobia appears to come from someone who makes sweeping generalizations about Asian countries and their populations. In reading the links, there are more sweeping generalizations about Catholics, not the Catholic Church, mind you, but all Catholics...

 

One might not be blamed for discounting the cries of homophobia when racism rears its head.

 

Andrew

I, as an Asian. Joe and I will never go on Cunard line of any kind. Degrading to said the least, no thanks even if it is free. No anti-gay bakery and no cunard please.

This past October 2012, I cruised on Cunard's Queen Mary 2 from NYC round trip to

Quebec City. I have cruised about 20 times on other lines, but this was my

first cruise with Cunard. I was looking forward to this cruise, especially

being on such a great ship as the QE 2. As a consumer, I think it is

important to provide feedback, both positive and negative, to the service

provider as to the experience of any cruise. No one can view the total

cruise experience from the eyes of a traveler better than the traveler

himself.

 

In preparation for this cruise I packed one suit with dress shirt and tie

for any formal night that might be in the schedule (on all of my previous

experiences cruising, there were no more than 2 nights where formal attire

was suggested). Once onboard, to my surprise a jacket was required for

every evening meal in the main dining room. When this became known to me, I

was disappointed that I could not dine in slacks and a dress shirt anywhere

except the cafeteria. Further, after a couple of days on the cruise, a

notice was included in the daily bulletin that a jacket was required after

six in the evening for ALL (capitalized as was shown in the bulletin)

facilities, and that if I was not dressed in a jacket, I should not utilize

any of the facilities so as not to negatively affect the experience of other

passengers. I have included the dress code(s) below as a reference: the

codes appear to assume that you will either be dressed "to the nines" after

6 pm or you will be in shorts, tank tops, and sandals. I don't dress that

casually at home, so I would most certainly not dress that way in a public

space.

 

What this dress code effectively meant was that after 6 in the evening, I

could only eat in the cafeteria, sit in the Winter Garden, or go to my room.

Without a dress jacket, I was not welcomed in the library, the computer

room, the evening's entertainment, the main lobby, bars, shops, coffee shop,

or the casino. I was left with little choice as to how I might spend my

evenings. (The TV reception in the room was about as bad as I have ever

experienced).

Needless to say, I felt like a second-class passenger, which I guess I

actually was but did not realize it until I boarded the ship. This class

distinction may be exactly what Cunard strives to maintain; however, I found

the entire experience degrading, such that I shall respond by using other

carriers for my future cruises. I had really wanted to experience all three

ships Cunard offers.

 

I would like to end my feedback on a positive note. Our cabin steward was

excellent: efficient, friendly, and offered advice on shore excursions. She

was the brightest spot in our days.

 

As printed in the "Daily programme"

 

"Dress requirement: Informal- Jacket required, tie optional for gentlemen,

cocktail dress, stylish separates or equivalent for ladies. Please note

that after 6.00 pm, shorts and blue or worn denim (for men and women);

sandals and sleeveless tops (for men) are not considered appropriate within

the ship. Any guests wishing to dress more casually are welcome to dine in

the Kings Court buffet on deck 7 and relax in the Winter Garden, but should

not use other areas within the ship, including our Alternative Dining

Restaurants, out of respect for their fellow guests."

 

"Dress requirement: Formal- Dinner jacket, tuxedo or dark suit with tie for

gentlemen. A range of gentlemen's formal wear is available to hire on board

ship. Evening or cocktail dress for ladies. Please note that after 6.00

pm, shorts and blue or worn denim (for men and women); sandals and

sleeveless tops (for men) are not considered appropriate within the ship.

Any guests wishing to dress more casually are welcome to dine in the Kings

Court buffet on deck 7 and relax in the Winter Garden, but should not use

other areas within the ship, including our Alternative Dining Restaurants,

out of respect for their fellow guests."

Edited by swiftm001
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but you are part of the problem not Cunard. Just because you sailed other lines you ASSUMED the dress code would be similar - WRONG. I've never sailed Carnival & certainly would not pack the same as I would on a Cunard ship. These boards & other new technology allow people to throw a rant/ hissy fit - whether its warranted or not.

 

You simply could of worn the jacket you brought with you each evening - or is that too scandalous for you....the dining rooms also have jackets to borrow as needed...what happens when someone's luggage is lost...does the Captain put them in house arrest for a bad case of travel clothes? So you decided to make an issue out of something that could of been easily resolved - you could of gone & bought a blazer in one of the ports if it was so important. You simply did not do enough research - own up to that instead of creating a scene & blaming Cunard.

 

Thankfully you won't be sailing on Cunard anymore - I've sailed with them since the 1980's....and the majority of people have been quite nice...there are 2 sides to every tale..and just because you made a mountain out of a mole hill doesn't make you right!

 

Have a nice day!

 

 

 

I, as an Asian. Joe and I will never go on Cunard line of any kind. Degrading to said the least, no thanks even if it is free. No anti-gay bakery and no cunard please.

This past October 2012, I cruised on Cunard's Queen Mary 2 from NYC round trip to

Quebec City. I have cruised about 20 times on other lines, but this was my

first cruise with Cunard. I was looking forward to this cruise, especially

being on such a great ship as the QE 2. As a consumer, I think it is

important to provide feedback, both positive and negative, to the service

provider as to the experience of any cruise. No one can view the total

cruise experience from the eyes of a traveler better than the traveler

himself.

 

In preparation for this cruise I packed one suit with dress shirt and tie

for any formal night that might be in the schedule (on all of my previous

experiences cruising, there were no more than 2 nights where formal attire

was suggested). Once onboard, to my surprise a jacket was required for

every evening meal in the main dining room. When this became known to me, I

was disappointed that I could not dine in slacks and a dress shirt anywhere

except the cafeteria. Further, after a couple of days on the cruise, a

notice was included in the daily bulletin that a jacket was required after

six in the evening for ALL (capitalized as was shown in the bulletin)

facilities, and that if I was not dressed in a jacket, I should not utilize

any of the facilities so as not to negatively affect the experience of other

passengers. I have included the dress code(s) below as a reference: the

codes appear to assume that you will either be dressed "to the nines" after

6 pm or you will be in shorts, tank tops, and sandals. I don't dress that

casually at home, so I would most certainly not dress that way in a public

space.

 

What this dress code effectively meant was that after 6 in the evening, I

could only eat in the cafeteria, sit in the Winter Garden, or go to my room.

Without a dress jacket, I was not welcomed in the library, the computer

room, the evening's entertainment, the main lobby, bars, shops, coffee shop,

or the casino. I was left with little choice as to how I might spend my

evenings. (The TV reception in the room was about as bad as I have ever

experienced).

Needless to say, I felt like a second-class passenger, which I guess I

actually was but did not realize it until I boarded the ship. This class

distinction may be exactly what Cunard strives to maintain; however, I found

the entire experience degrading, such that I shall respond by using other

carriers for my future cruises. I had really wanted to experience all three

ships Cunard offers.

 

I would like to end my feedback on a positive note. Our cabin steward was

excellent: efficient, friendly, and offered advice on shore excursions. She

was the brightest spot in our days.

 

As printed in the "Daily programme"

 

"Dress requirement: Informal- Jacket required, tie optional for gentlemen,

cocktail dress, stylish separates or equivalent for ladies. Please note

that after 6.00 pm, shorts and blue or worn denim (for men and women);

sandals and sleeveless tops (for men) are not considered appropriate within

the ship. Any guests wishing to dress more casually are welcome to dine in

the Kings Court buffet on deck 7 and relax in the Winter Garden, but should

not use other areas within the ship, including our Alternative Dining

Restaurants, out of respect for their fellow guests."

 

"Dress requirement: Formal- Dinner jacket, tuxedo or dark suit with tie for

gentlemen. A range of gentlemen's formal wear is available to hire on board

ship. Evening or cocktail dress for ladies. Please note that after 6.00

pm, shorts and blue or worn denim (for men and women); sandals and

sleeveless tops (for men) are not considered appropriate within the ship.

Any guests wishing to dress more casually are welcome to dine in the Kings

Court buffet on deck 7 and relax in the Winter Garden, but should not use

other areas within the ship, including our Alternative Dining Restaurants,

out of respect for their fellow guests."

Edited by Rotterdam
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but you are part of the problem not Cunard. Just because you sailed other lines you ASSUMED the dress code would be similar - WRONG. I've never sailed Carnival & certainly would not pack the same as I would on a Cunard ship. These boards & other new technology allow people to throw a rant/ hissy fit - whether its warranted or not.

 

You simply could of worn the jacket you brought with you each evening - or is that too scandalous for you....the dining rooms also have jackets to borrow as needed...what happens when someone's luggage is lost...does the Captain put them in house arrest for a bad case of travel clothes? So you decided to make an issue out of something that could of been easily resolved - you could of gone & bought a blazer in one of the ports if it was so important. You simply did not do enough research - own up to that instead of creating a scene & blaming Cunard.

 

Thankfully you won't be sailing on Cunard anymore - I've sailed with them since the 1980's....and the majority of people have been quite nice...there are 2 sides to every tale..and just because you made a mountain out of a mole hill doesn't make you right!

 

Have a nice day!

Rotterdam: My first with cunard and will be my last; I don't point out anything or anybody do me wrong personally. I had my suit with me at the time and decided not to use it at all, as I see fit. I paid to be relax and enjoy the cruise, not to have to cruise line tell me what I can't do without the suit or jacket. i don't have any interest ranting with curnard and especially with you. I quoted what's writing in the daily news and post as buyer beware, I certainly won't spend my money there. So wear your suit and have your nose up high as you should.

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We sailed on QM2 with Pied Piper and I did not notice any avoidance of other gay passengers. We were always in the Commodore and G32 and others would join in or be welcomed in. A number of PP folk also joined the Friends of Dorothy (or whatever Cunard calls it) gatherings.

 

As for the dress code: we were well aware of what the dress code ling before we got onboard. Cunard is more formal, it should not be a surprise to anyone.

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We sailed on QM2 with Pied Piper and I did not notice any avoidance of other gay passengers. We were always in the Commodore and G32 and others would join in or be welcomed in. A number of PP folk also joined the Friends of Dorothy (or whatever Cunard calls it) gatherings.

 

As for the dress code: we were well aware of what the dress code ling before we got onboard. Cunard is more formal, it should not be a surprise to anyone.

 

IMHO, Boytjie is the most prolific and well respected GLBT member of cruisecritic and his advice is solid and can be trusted.

 

Also, he is very charming.

 

(gawd what a flirt I am)

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I, as an Asian. Joe and I will never go on Cunard line of any kind. Degrading to said the least, no thanks even if it is free. No anti-gay bakery and no cunard please.

This past October 2012, I cruised on Cunard's Queen Mary 2 from NYC round trip to

Quebec City. I have cruised about 20 times on other lines, but this was my

first cruise with Cunard. I was looking forward to this cruise, especially

being on such a great ship as the QE 2. As a consumer, I think it is

important to provide feedback, both positive and negative, to the service

provider as to the experience of any cruise. No one can view the total

cruise experience from the eyes of a traveler better than the traveler

himself.

 

In preparation for this cruise I packed one suit with dress shirt and tie

for any formal night that might be in the schedule (on all of my previous

experiences cruising, there were no more than 2 nights where formal attire

was suggested). Once onboard, to my surprise a jacket was required for

every evening meal in the main dining room. When this became known to me, I

was disappointed that I could not dine in slacks and a dress shirt anywhere

except the cafeteria. Further, after a couple of days on the cruise, a

notice was included in the daily bulletin that a jacket was required after

six in the evening for ALL (capitalized as was shown in the bulletin)

facilities, and that if I was not dressed in a jacket, I should not utilize

any of the facilities so as not to negatively affect the experience of other

passengers. I have included the dress code(s) below as a reference: the

codes appear to assume that you will either be dressed "to the nines" after

6 pm or you will be in shorts, tank tops, and sandals. I don't dress that

casually at home, so I would most certainly not dress that way in a public

space.

 

What this dress code effectively meant was that after 6 in the evening, I

could only eat in the cafeteria, sit in the Winter Garden, or go to my room.

Without a dress jacket, I was not welcomed in the library, the computer

room, the evening's entertainment, the main lobby, bars, shops, coffee shop,

or the casino. I was left with little choice as to how I might spend my

evenings. (The TV reception in the room was about as bad as I have ever

experienced).

Needless to say, I felt like a second-class passenger, which I guess I

actually was but did not realize it until I boarded the ship. This class

distinction may be exactly what Cunard strives to maintain; however, I found

the entire experience degrading, such that I shall respond by using other

carriers for my future cruises. I had really wanted to experience all three

ships Cunard offers.

 

I would like to end my feedback on a positive note. Our cabin steward was

excellent: efficient, friendly, and offered advice on shore excursions. She

was the brightest spot in our days.

 

As printed in the "Daily programme"

 

"Dress requirement: Informal- Jacket required, tie optional for gentlemen,

cocktail dress, stylish separates or equivalent for ladies. Please note

that after 6.00 pm, shorts and blue or worn denim (for men and women);

sandals and sleeveless tops (for men) are not considered appropriate within

the ship. Any guests wishing to dress more casually are welcome to dine in

the Kings Court buffet on deck 7 and relax in the Winter Garden, but should

not use other areas within the ship, including our Alternative Dining

Restaurants, out of respect for their fellow guests."

 

"Dress requirement: Formal- Dinner jacket, tuxedo or dark suit with tie for

gentlemen. A range of gentlemen's formal wear is available to hire on board

ship. Evening or cocktail dress for ladies. Please note that after 6.00

pm, shorts and blue or worn denim (for men and women); sandals and

sleeveless tops (for men) are not considered appropriate within the ship.

Any guests wishing to dress more casually are welcome to dine in the Kings

Court buffet on deck 7 and relax in the Winter Garden, but should not use

other areas within the ship, including our Alternative Dining Restaurants,

out of respect for their fellow guests."

 

It's your own fault. The dress code is clearly outlined in your pre cruise documentation and on the Voyage Personaliser web pages.

 

Also, I've no idea why you felt the need to announce being Asian at the start. I fail to see the connection between following the dress code and race or ethnicity.

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I have completed 60+ sailings on Cunard ships. I pack much like the OP...one dark suit. This meets Cunard's standards for formal nights and on the other evenings I just wear the suit jacket as a sports coat with slacks, with or without a tie depending on my mood. The OP created a problem where there really was none...seems like a *no brainer* to me.

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Anyone who is surprised that there is a class system on a British cruiseline needs to travel more.

 

 

 

That said Cunard is still a mass market cruiseline and the truly upper "class" wouldn't be caught dead on it.

 

 

There is really very little class system on Cunard. It is just really in dining that a class system appears. Just like all international airlines have different class sections.

 

Why some people feel inferior or homophobic on board is beyond me. I have never encountered anything like that on Cunard. We are platinum WC members and we always been treated well by fellow passengers and crew.

 

 

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  • 2 weeks later...
I, as an Asian. Joe and I will never go on Cunard line of any kind. Degrading to said the least, no thanks even if it is free. No anti-gay bakery and no cunard please.

This past October 2012, I cruised on Cunard's Queen Mary 2 from NYC round trip to

Quebec City. I have cruised about 20 times on other lines, but this was my

first cruise with Cunard. I was looking forward to this cruise, especially

being on such a great ship as the QE 2. As a consumer, I think it is

important to provide feedback, both positive and negative, to the service

provider as to the experience of any cruise. No one can view the total

cruise experience from the eyes of a traveler better than the traveler

himself.

 

In preparation for this cruise I packed one suit with dress shirt and tie

for any formal night that might be in the schedule (on all of my previous

experiences cruising, there were no more than 2 nights where formal attire

was suggested). Once onboard, to my surprise a jacket was required for

every evening meal in the main dining room. When this became known to me, I

was disappointed that I could not dine in slacks and a dress shirt anywhere

except the cafeteria. Further, after a couple of days on the cruise, a

notice was included in the daily bulletin that a jacket was required after

six in the evening for ALL (capitalized as was shown in the bulletin)

facilities, and that if I was not dressed in a jacket, I should not utilize

any of the facilities so as not to negatively affect the experience of other

passengers. I have included the dress code(s) below as a reference: the

codes appear to assume that you will either be dressed "to the nines" after

6 pm or you will be in shorts, tank tops, and sandals. I don't dress that

casually at home, so I would most certainly not dress that way in a public

space.

 

What this dress code effectively meant was that after 6 in the evening, I

could only eat in the cafeteria, sit in the Winter Garden, or go to my room.

Without a dress jacket, I was not welcomed in the library, the computer

room, the evening's entertainment, the main lobby, bars, shops, coffee shop,

or the casino. I was left with little choice as to how I might spend my

evenings. (The TV reception in the room was about as bad as I have ever

experienced).

Needless to say, I felt like a second-class passenger, which I guess I

actually was but did not realize it until I boarded the ship. This class

distinction may be exactly what Cunard strives to maintain; however, I found

the entire experience degrading, such that I shall respond by using other

carriers for my future cruises. I had really wanted to experience all three

ships Cunard offers.

 

I would like to end my feedback on a positive note. Our cabin steward was

excellent: efficient, friendly, and offered advice on shore excursions. She

was the brightest spot in our days.

 

As printed in the "Daily programme"

 

"Dress requirement: Informal- Jacket required, tie optional for gentlemen,

cocktail dress, stylish separates or equivalent for ladies. Please note

that after 6.00 pm, shorts and blue or worn denim (for men and women);

sandals and sleeveless tops (for men) are not considered appropriate within

the ship. Any guests wishing to dress more casually are welcome to dine in

the Kings Court buffet on deck 7 and relax in the Winter Garden, but should

not use other areas within the ship, including our Alternative Dining

Restaurants, out of respect for their fellow guests."

 

"Dress requirement: Formal- Dinner jacket, tuxedo or dark suit with tie for

gentlemen. A range of gentlemen's formal wear is available to hire on board

ship. Evening or cocktail dress for ladies. Please note that after 6.00

pm, shorts and blue or worn denim (for men and women); sandals and

sleeveless tops (for men) are not considered appropriate within the ship.

Any guests wishing to dress more casually are welcome to dine in the Kings

Court buffet on deck 7 and relax in the Winter Garden, but should not use

other areas within the ship, including our Alternative Dining Restaurants,

out of respect for their fellow guests."

Did you not read your brochure? My spouse is Chinese & we enjoyed the dressing up. It's the dressing up "Schtick" that draws people to Cunard. Oceania is noted for top notch food & relaxed dresscodes(I don't mean jeans & shorts!)Carnival/Norwegian are noted for extreme casual dress,and a more party atmopshere. Perhaps next time choose one of those lines.. We did Celebrity Eclipse last Jan(likely again this Jan.)the 2 week trips are more formal, surprisingly similar to Cunard. Not much of any real GLBT meetings on board. They are nightly at the "Martini Bar". Cunard does a much better job of posting the meetings in the daily program.

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Well, after noting the headline, reading this thread has been a relief! We've just booked our second TA on the QM2, and I was for a moment concerned that something dreadful had happened on board since our blissful first crossing in '12.

 

Perhaps we're just lucky, but the husband and I have never had a moment's problem in all our travels - which includes lots of time in the Middle East. The closest we've come is a slightly raised eyebrow in Abu Dhabi when we've confirmed at one hotel or another that yes, our reservation was correct and we did want a king-sized bed, not two twins!

 

As for Cunard, we had a marvelous time the first time out and we're expecting another come December (looking forward to my first winter crossing, although truth to tell I haven't really let the Mister know yet that the ship may roll a little more than in June...). And as for the dress code, well, if that's a surprise, that's just not doing one's homework...

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  • 3 weeks later...

My husband and I have traveled several times on QM2 and once on Queen Victoria since 2010. Homophobia is not something we've ever encountered.

 

Yes, Cunard is more formal and it attempts to preserve a certain British, earlier 20th century expectation of "class"...or frankly for some/many, "stuffiness?"....(I'm struggling here as a Yank to find a more diplomatic term without success.).

 

Still, formality is part of the brand and has seldom interfered with our enjoyment. Most of Cunard's loyal customers appear to want that standard of formality. If you don't like formal, Cunard's not a good choice. That said, it's very gay-friendly and very gay-used!

Edited by Francophile
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My husband and I have traveled several times on QM2 and once on Queen Victoria since 2010. Homophobia is not something we've ever encountered.

 

Yes, Cunard is more formal and it attempts to preserve a certain British, earlier 20th century expectation of "class"...or frankly for some/many, "stuffiness?"....(I'm struggling here as a Yank to find a more diplomatic term without success.).

 

Still, formality is part of the brand and has seldom interfered with our enjoyment. Most of Cunard's loyal customers appear to want that standard of formality. If you don't like formal, Cunard's not a good choice. That said, it's very gay-friendly and very gay-used!

True. I found the LGBT meetings to have quite a following.

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Well, after noting the headline, reading this thread has been a relief! We've just booked our second TA on the QM2, and I was for a moment concerned that something dreadful had happened on board since our blissful first crossing in '12.

 

Perhaps we're just lucky, but the husband and I have never had a moment's problem in all our travels - which includes lots of time in the Middle East. The closest we've come is a slightly raised eyebrow in Abu Dhabi when we've confirmed at one hotel or another that yes, our reservation was correct and we did want a king-sized bed, not two twins!

 

As for Cunard, we had a marvelous time the first time out and we're expecting another come December (looking forward to my first winter crossing, although truth to tell I haven't really let the Mister know yet that the ship may roll a little more than in June...). And as for the dress code, well, if that's a surprise, that's just not doing one's homework...

 

I believe that the OP can be put into the Drama Queen category.....saying that after years of travelling on Cunard - single & w/ my partner - we have NEVER encountered any rude behavior....so party on...no matter what you are wearing or if your dragging that sable stole behind you as you climb the Grand Staircase on QM@ - Dahlings!!!!

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  • 3 weeks later...

We did not experience any homophobic sentiments during our TA December 15 crossing. During the check-in process, the agent commented how happy she was that same sex couple could now marry (UK had just changed their law!). She was very friendly and cheerful.

 

All other staff members and guests didnt seem to care. The only really negative experience was caused by The Pied Piper Groupn on board. Thinking they needed the entire area around the piano of the Commodore Club for their kick off meeting Monday evening, they were flat put rude. Not even asking wheather or not we wanted/needed our chairs, they started rearranging the furniture. So many people with entitlement issues! Did go over well with the husband here!

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  • 2 weeks later...
We did not experience any homophobic sentiments during our TA December 15 crossing. During the check-in process, the agent commented how happy she was that same sex couple could now marry (UK had just changed their law!). She was very friendly and cheerful.

 

All other staff members and guests didnt seem to care. The only really negative experience was caused by The Pied Piper Groupn on board. Thinking they needed the entire area around the piano of the Commodore Club for their kick off meeting Monday evening, they were flat put rude. Not even asking wheather or not we wanted/needed our chairs, they started rearranging the furniture. So many people with entitlement issues! Did go over well with the husband here!

 

We were onboard for the Christmas cruise and there were no problems or any signs of homophobia anywhere onboard. We did see one man being directed out of the Kings Court by Maitre'd but it was because he was in a soaking wet bathing suit and it was 7:00pm on a formal night!!!

 

This was the first time that i've seen several male/male couples on the dance floor of the Queens Room. The FOD meetings looked to be very well attended. G32 was very quiet most of the time.

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  • 2 months later...

I find it interesting that many people don't believe these incidents occurred if they don't happen to them. My travelling companions and I both had the same butler on the Gem

He was always pleasant to me but he was rather nasty and condescending to then. This was on several occasions. I even witnessed this on one occasion and couldn't believe it.

Also, there are rave reviews for ryan rabe, a concierge on the Gem who i absolutely disliked.

I asked him to do one thing for me because after the attitude and general behaviour that he was doing me a big favour by making me a dinner reservation I never asked him for another thing

I guess my point is that everyone has different dealings and interactions with the same people, Some good some bad and just because you had a good interaction doesn't mean a bad interaction didnt happen to someone else

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