11 Cruises with Carnival & NEVER AGAIN

[Crusin6]

Seems like a few bad choices were made and none had anything to do with Carnival.

 

It's your money, spend it how you see fit

 

I think she should have filed some sort of injury report. She was cut on the ship using a ships facility that she had every right to use and she was cut by a sharp edge in that ships facility.

 

Injury report should have been taken stitches put in and no charge to her

 

I am a little concerned about there being no report from the previous night in the med facility

 

Could be that is because she refused treatment but in that case all the more reason to document it as it was an injury caused by ships equipment.

 

It is not like she was climbing up the funnel

 

 

Something doesn't add up here

Edited January 31, 2014 by Crusin6

[CarnivalPlatCruiser]

Got there the Dr said I needed stitches, but it will cost quite abit and I need to keep pressure on the wound to stop the bleeding. Forget it, give me some band-aids and anti-bacterial ointment. Best deal on the whole ship, only $3.

 

 

Two words... TRAVEL INSURANCE

 

Accidents can happen ANYWHERE, on a cruise or land based vacation. IM sorry this all happened to you, but you should have also planned ahead...

 

And when a Dr. tells you that you need stitches next time, get them. Otherwise, don't complain if you don't and end up with an infection.

[3ricT]

Perfect excuse to use the spa shower - heard they were nicer anyways. So you have to schlep - not like you don't have time on a cruise. For the stitches, regular health ins. doesn't cover that or is it way-out-of-network?

[Crusin6]

Before or after she declined their advice to get stitches?

 

And that is the major reason that her first visit should have been thoroughly documented. CYA for carnival and the infirmary

 

We don't have the entire story.

Edited January 31, 2014 by Crusin6

[Havingfun2010]

To address most people's assumptions:

 

1. I did go to the Dr.s when I returned home. Tested positive for the flu and I received oral antibiotics for the injury. My Doc stated I did a good job caring for the wound. Will have a scar and the stitches would not have prevented any scarring.

 

2. No, I was not drinking before and after the injury. After I left the Infirmary I went to the Casino Bar to thank the Bar Tender, I did not gamble or drink as another OP suggested. The nurse told me after the Dr stepped out that it would be very expensive and I would have to pay for it. The nurse the following morning was a different nurse, never looked at the wound and was rude and condescending. The sign in sheet showed I was never looked at the previous night, which I thought was odd.

 

3. Even though I am Platinum, any previous issue I have ever had was resolved by my cabin steward. I know he is not a mechanic, but he got on his phone immediately to contact maintenance. I never had any issues that required me to go to Guest Services. I was also under the impression that Guest Services was to pay on your S&S, make change, S&S issues. So, I guess I am at fault for not complaining to Guest Services.

 

4. Yes, money was an issue. After I booked and paid in full for the cruise, airfare and hotel I was laid off from my good paying job due to budget cuts. No, I did not purchase travelers insurance, my fault.

 

Discussing this with my husband he told me to go on the cruise after the horrible year that I was having. 5 deaths in my family, ages 25 to my grandmother, my best friends death and my sister in liver failure and requiring a liver transplant that has been denied due to funds. Then my job. Yes, my husband told me to go, yes I did gamble with a limit of $25 a night and for obvious reasons I did not gamble every night. I know that 50% of you out there have a bar tab of more than $25 a night.

 

The plumbing problems and my injury are Carnival issues which I did not have control over. I am not asking for a discount cruise or any type of reimbursement. I am just disappointed how this all unfolded.

 

On a previous Carnival cruise a fellow passenger broke my sternum. I did not say anything due to this was not a Carnival issue.

 

And the comment lose weight is mean and uncalled for.

 

I agree with you. A cut due to faulty planning, or damaged item is the fault of Carnival, and should have been handled as such. I had cabin issues on 2 different lines, and guess what? Carnival was never resolved and the other line was.

[lsp]

We were on the Magic last week and my DH had a door slam shut on his foot on deck. I went to guest services to find out when the infirmary was open (they were closed at that time) explained what happened and they were very sympathetic. Said they would get a wheel chair and take him downstairs. Never happened because he said he would be fine. This was formal night, foot was so swollen he couldn't get shoes on, so he wore his crocs that night. Very cute in the pics. In fact, he wore those crocs for the entire cruise.

 

Then when we did the Secret Hidden River tour in Playa Del Carmen he slipped and hit his elbow on some of the rocks. When we were having lunch after the river part the guide came around asking if anyone suffered any injuries. I pointed out his elbow which was still bleeding (DH wasn't happy at me pointing out his injuries because he's a big boy) The guide cleaned it up and put antiseptic ointment on it. I offered to kiss it for him but I got the evil eye.

 

Anyhow, everyone has bad luck sometimes, you just have to deal with it the best you can and hopefully laugh about it later.

[EZ4]

Carnival should have stitched her up at no charge.

Edited January 31, 2014 by EZ4

[sjn911]

The women's stalls are sometimes very, very small. I am not a petite thing, but I'm not that overweight either and I have been into some stalls that were almost impossible for me to manuver around just to get the door closed.

 

That being said......if it was recommended that you needed stitches, then that's exactly what you should have done. BUT I would have also gone down to Guest Services to let them know my injury was due to their placement of this paper holder. Whether or not that would have done any good as far as charging me, but I at least I would have tried.

 

I am very sorry you had such problems.........

 

I got a bizarre under the nail splinter from tossing travel brocures and flyers in a nightstand at a mid priced chain of Honolulu hotels..went to front desk and said where injury came from..sent me to a doctor to pull it out and get antibiotic ointment and script if further trouble...pronto..not a question no problem..water sport plans with a glove continued...no cost to me..doctor said i was tough to do without a shot..a weird thing like that happens..in well used areas new or old..working out the kinks.

 

Hindsight is always 20/20 but next time.....Front desk and you should agree it is Carnival's deal as to where you got it..that "expense line" to you should not have happened...to avoid a claim and avoid further infections for you ...

 

Mom's story..good warning.....in the end immuno-defficincy for a cut on a foot caused numerous hospital infection stays, picklines for home health nurse mega antibiotocs injections and wound control on foot, and I believe made mom more weak for a virus that got her heart and killed her a year and a half ago ( a virus kids fight off with not problem but gets adult's hearts)...a relatively healthy woman that should have had at least 10 more years. This whole thing took about 2 years and all connected I think from being immuno-suppressed..her mother lived 21 years longer.

 

Moral..health insurance for all that if can't afford it...part of travel expense..and do not hesitate to make ship pay for those deals..the hotel had me handled in my deal post haste..an hour and stitches is nothing and far less scar wise too...Sarah

Edited January 31, 2014 by sjn911

[Rena921]

Carnival should have stitched her up at no charge.

 

I believe they probably would have if the incident played out as the OP claims. Surely there would have been evidence in the bathroom of the faulty TP dispenser and/or blood all over the bathroom if she was bleeding as badly as she said she was.

 

If it were me, I would have pushed to have someone from guest services get involved and filed an accident report. Especially if the wound was bad enough for the Dr. to recommend stitches. I would also think that she would have had to sign some kind of waiver since she refused proper medical treatment, hence the second encounter with the other nurse resulting in the refusal to give her more ointment. That's just my opinion though. Who knows what to believe on these boards. :rolleyes:

[sjn911]

The women's stalls are sometimes very, very small. I am not a petite thing, but I'm not that overweight either and I have been into some stalls that were almost impossible for me to manuver around just to get the door closed.

 

That being said......if it was recommended that you needed stitches, then that's exactly what you should have done. BUT I would have also gone down to Guest Services to let them know my injury was due to their placement of this paper holder. Whether or not that would have done any good as far as charging me, but I at least I would have tried.

 

I am very sorry you had such problems.........

 

I believe they probably would have if the incident played out as the OP claims. Surely there would have been evidence in the bathroom of the faulty TP dispenser and/or blood all over the bathroom if she was bleeding as badly as she said she was.

 

If it were me, I would have pushed to have someone from guest services get involved and filed an accident report. Especially if the wound was bad enough for the Dr. to recommend stitches. I would also think that she would have had to sign some kind of waiver since she refused proper medical treatment, hence the second encounter with the other nurse resulting in the refusal to give her more ointment. That's just my opinion though. Who knows what to believe on these boards. :rolleyes:

Yes...good points to further the options and lessons...

 

I don't blame anyone who suffered because who knows and life's learning curve is sometimes like "sliding down a razor blade"..but tend to think it was a strong person avoiding more fiddle faddle like we all do..we all have had scrapes we have survived..but unfortunately this kind of deal needed a little stressing of the responsibility of venue; harder to think when one is the one suffering and alone.

Edited January 31, 2014 by sjn911

[hftmrock]

I agree that Carnival should pay for stiches if ultimately they found they were at fault (if it happened exactly as the OP said then Carnival should pay)

 

But playing devils advocate, they should NEVER take the word of someone walking in with a problem that it was carnivals fault. That needs to be officially established. If she got someone envolved to see the problem and see the blood on the floor, they Carnival should have done EVERYTHING they could to help without charging a penny.

 

If the ships doctor believed everything everyone said, then every single possible mishap that anyone has will (of course) be carnivals fault.

 

Without some level of proof, its hard to judge what really happened. The Carnival Doctor should have gotten some personel to go to the stall and review the situation.

[Keel Haul]

Before or after she declined their advice to get stitches?

before when she was seated on the throne.

[Keel Haul]

Why does someone always have to be at fault ? Isn't that why we call something's accidents ? Could the OP be at fault ? It's a shame everyone wants to blame someone else for their own carelessness. Just like the woman who got drunk and supposedly fell overboard, suing carnival because they didn't rescue her " fast enough ".

if someone runs a red light and smashes into your car killing everyone bar you...........yes your right that's called an accident.When they swab out the toilets they place a yellow sign on the wet floor........why? Edited February 1, 2014 by Keel Haul

[ruezim2]

if someone runs a red light and smashes into your car killing everyone bar you...........yes your right that's called an accident.When they swab out the toilets they place a yellow sign on the wet floor........why?

 

 

How does it not fall under these definitions of accident ?

 

1.an unfortunate incident that happens unexpectedly and unintentionally, typically resulting in damage or injury.

 

2.an event that happens by chance or that is without apparent or deliberate cause.

[RuthlessBoss]

How does it not fall under these definitions of accident ?

 

1.an unfortunate incident that happens unexpectedly and unintentionally, typically resulting in damage or injury.

 

2.an event that happens by chance or that is without apparent or deliberate cause.

 

In this case, the injury came about due to not paying attention to her own limitations in an environment thousands have used without incident. If an injury was from a plate breaking and cutting her, the injury would be a covered event because it was indeed an accident.

[nitro2448]

In this case, the injury came about due to not paying attention to her own limitations in an environment thousands have used without incident. If an injury was from a plate breaking and cutting her, the injury would be a covered event because it was indeed an accident.

 

 

Did she do it on purpose ? Sounds like an accident to me

[Andoria]

I think the OP had one heck of a stressful year and when those kind of years happen, all problems seem to be worse.

 

Regarding the shower, I'd be upset if it didn't work. I like having a hot shower and I wouldn't be OK with going to the spa to shower. I don't think it's odd that the OP mentioned the problem with the steward.

 

Regarding the bathroom stalls: I'm 5'8" and normal weight and I've been locked in a stall and banged up. If I didn't have a bladder the size of a pea, I'd never use one of the public bathrooms on a ship again.

 

When money is a concern, it's pretty easy to say that you'll treat a problem yourself. I remember my broke days of begging my friends for any leftover antibiotics they may have had. You make due.

 

OP sorry to hear about all of your losses. I just lost my 22 year old nephew in December and I find it hard to focus and to think with a clear head. In a few years when your life settles a bit, maybe taking another cruise will appeal to you.

Edited February 1, 2014 by Andoria

[cathyoo]

Carnival should have stitched her up at no charge.

Agree

[nitro2448]

In this case, the injury came about due to not paying attention to her own limitations in an environment thousands have used without incident. If an injury was from a plate breaking and cutting her, the injury would be a covered event because it was indeed an accident.

 

 

Sorry but those definitions fit to a T. It was an unfortunate incident, therefor accident,

[cathyoo]

OP sorry to hear about all of your losses. I just lost my 22 year old nephew in December and I find it hard to focus and to think with a clear head. In a few years when your life settles a bit, maybe taking another cruise will appeal to you.

I am sorry to hear about your nephew

[IGGY63]

I wonder how many other people have been injured in the exact same stall configuration?

 

Guessing not many considering the hundreds of thousands of people using them.

 

And ya, it MUST be Carnival's fault.

 

I guess it is a reflection of society. Don't take personal responsibility when you can get on a public forum and blame someone else.

 

 

Sent from my iPhone using Tapatalk

[PAPERBKWRITER]

Just wondering. Don't they wider stalls for handicapped guests? Since this wasn't your fault IMO Carnival should have at least provided any necessary medical care you needed. I guess in todays world you have to threaten to sue to get any action.

[bobar]

i haven t taken a shower in my cabin on a cruise in probably 30 cruises. once i discovered how nice the showers were in the spa it never made sense to use the shower in the cabin anymore and the water temp and pressure always great there..trying to remember if i ve ever had an issue with the tp holders but cant seem to recall even where they are.

sorry for your misfortune. best way to get over it is take another cruise. you obviously enjoyed the 10 prior or you wouldnt have kept going and become platinum. i say give them another chance!:cool:

[beatcop49]

Bad run of luck, for sure. But still no reason to swear off Carnival. Hope you are better, and good fortune smiles upon you!

[RuthlessBoss]

Bad run of luck, for sure. But still no reason to swear off Carnival. Hope you are better, and good fortune smiles upon you!

 

Correct me if I'm wrong, but don't other cruise lines also have stalls with toilet paper dispensers to potentially provide injury?;)