Anyway to "request" to be "asked" for an upgrade??

[Mosaic]

Sailing in a month and I see that there is a Penthouse Suite still available. I am currently in an SA, anyway to try to get HAL to contact me in this regard?

 

Thanks.

[CruiserBruce]

If you ask them, it is a very good chance you will be quoted rack rate.

[Krazy Kruizers]

There is no "request" list.

You can call HAL and ask what it would cost to do an upsell to the PS.

[djhsolara]

On our last cruise we hadn't gotten an upsell call, so we called them. Went from Balcony guarantee to SA at what we considered a great price.

 

 

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[kelleherdl]

If i see the penthouse is still available i do call my pcc to let him know i am interested. He knows i really won't consider rack rate. Needless to say i've never gotten it yet. :-( We always book at least an SC guarantee.

Dennis

[sail7seas]

Nothing to lose by calling.

Please let us know how you make out. :)

[serendipity1499]

Sailing in a month and I see that there is a Penthouse Suite still available. I am currently in an SA, anyway to try to get HAL to contact me in this regard?

 

Thanks.

 

Assume you want an UP-SELL not an UP-GRADE..

 

We've been offered UP-Sells for reasonable prices & sometimes have taken them, other times not..

 

Agree there is no harm in trying..Be sure & tell them you would be interested if the price is right.. But you have to decide what is the max. price you are willing to pay for the Penthouse..

[SASSYMI2]

Maybe a little off the subject, but this thread sparked a question. How do cruisers get reduced prices after they have already booked a cabin?

In other words I read on this forum all the time that cruisers receive refunds or additional on board spending when the price of their cruise is reduced prior to sailing.

I always book on the internet on a cruise travel website...and have never been offered a refund or increased on board spending for any of our cruises.

Is there something I am missing?

[KAKcruiser]

You have to find out yourself that there has been a price reduction by checking current prices. Then you have to call to try to get a better deal.

[Danni3ll3]

SassyM12- you need to keep track of the price of your cruise on the net and if it drops, call who you booked it through and see if you can get the lower price. For example, I booked a summer cruise directly off the HAL site and when the price dropped, I called and saved nearly $1800 on the price. The price went back up recently and I didn't think of asking to have the 10% off excursions applied when the price was lower. I am out of luck on that unless I want to pay the new higher price which in my case is not worth it. I hope this helps.

 

 

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[SASSYMI2]

Thanks for the answers....but how do you check for current prices? What website do you use? The HAL website, or cruise travel websites, or???

[cruz chic]

Thanks for the answers....but how do you check for current prices? What website do you use? The HAL website, or cruise travel websites, or???

 

I would say the HAL website unless other have a better way.

[cruz chic]

Assume you want an UP-SELL not an UP-GRADE..

 

We've been offered UP-Sells for reasonable prices & sometimes have taken them, other times not..

 

Agree there is no harm in trying..Be sure & tell them you would be interested if the price is right.. But you have to decide what is the max. price you are willing to pay for the Penthouse..

 

Funny thing, when Hal sends out the emails for UP-SELLS they call it UP-GRADES.

[sue1898]

I noticed the same this past summer...Pinnacle Suite (Penthouse) still available. I let my travel agent know I was interested then a few weeks later called HAL direct to let them know. Both said "we will make a note on your reservation but there is no list". Well there might not be a list but we were offered and took an upsell a few weeks later!

[Ricktan]

How do you see if a PS is still open??

[kelleherdl]

Simple. It will still be open for booking. Unless the cabin class is used as a guarantee class, it will be removed from those offered for booking.

Dennis