WHMInc Posted April 21, 2017 #1 Share Posted April 21, 2017 The new My Windstar website is upo and running. It appears you can enter your immigration detials and emergency contacts. There is also a section to book shore excursions. Link to comment Share on other sites More sharing options...
6rugrats Posted April 21, 2017 #2 Share Posted April 21, 2017 (edited) Not working very well. Had to enter personal information many times, and it kept saying it wasn't saved. Very irritating. Edited April 21, 2017 by 6rugrats Link to comment Share on other sites More sharing options...
Redtravel Posted April 21, 2017 #3 Share Posted April 21, 2017 So I pu in my name and reservation number. Nothing. Even less than before. Sailing soon. Hope that the cruise experience is 180 different from the pre cruise experience. Link to comment Share on other sites More sharing options...
Pudgesmom Posted April 21, 2017 #4 Share Posted April 21, 2017 I used it today for our upcoming cruise and it worked fine. So mixed results so far. Link to comment Share on other sites More sharing options...
Barrycat Posted April 22, 2017 #5 Share Posted April 22, 2017 After three tries it worked Link to comment Share on other sites More sharing options...
Pudgesmom Posted April 22, 2017 #6 Share Posted April 22, 2017 I can't get in today... Link to comment Share on other sites More sharing options...
200YearsTooLate Posted April 23, 2017 #7 Share Posted April 23, 2017 I can't get in today... I'm in. Are you sure you're entering the information correctly? Link to comment Share on other sites More sharing options...
laurelguy Posted April 23, 2017 #8 Share Posted April 23, 2017 Seriously? We waited all those months for a new website and got this? As a 14-cruise alumnus I am WS's biggest fan but I think they could have updated it a little. Yes, now we can book our excursions but no photos? No nothing? Of course glad it's up but was expecting more. Oh, and it didn't carry over passport info. Link to comment Share on other sites More sharing options...
6rugrats Posted April 23, 2017 #9 Share Posted April 23, 2017 Oh, and it didn't carry over passport info No, it all has to be re-entered. Link to comment Share on other sites More sharing options...
Ski Mom 2 Posted April 23, 2017 #10 Share Posted April 23, 2017 Yesterday I couldn't find out how to enter My Windstar to get into my account. Unless I have a cruise booked there was no place to log in. I had assumed we might be able to see available cabins, etc. it sure looks the same to me. :( Link to comment Share on other sites More sharing options...
milepig Posted April 24, 2017 #11 Share Posted April 24, 2017 This is HORRID. You have to enter by BookingID - so if you have multiple cruises you need to logout and back in with the other number (after rustling through your files to find it.) Not to mention that the numbers all changed in the website conversion, so you may need to call to get the current number, the original won't work. I don't see anyway to see the list of past itineraries, so I don't know what they have on file (the last time I COULD see it they were wrong) and this is important since apparently the new rewards system will take number of previous itins into account. It also looks like the payment summary is gone, so I can't check the status of my account. Way to go, WS. Link to comment Share on other sites More sharing options...
ridethetide Posted April 24, 2017 #12 Share Posted April 24, 2017 What is the new rewards system? Link to comment Share on other sites More sharing options...
milepig Posted April 24, 2017 #13 Share Posted April 24, 2017 What is the new rewards system? I don't think we know details. There was some reference to the rewards being based on number of previous itineraries or something similar - bands like you get with airlines or hotels, with more bennies the higher your status. Not even sure if this is still in the works. Link to comment Share on other sites More sharing options...
ElaineJC Posted April 25, 2017 #14 Share Posted April 25, 2017 I have to admit, it was much ado about nothing regarding the My Windstar web page once it was finally up and running. Our first cruise with Windstar is coming up next month and I was expecting to be able to view our payment account details and cruise offerings besides the excursions, but the new web page is rather underwhelming. At least it's finally there. Link to comment Share on other sites More sharing options...
milepig Posted April 26, 2017 #15 Share Posted April 26, 2017 I have to admit, it was much ado about nothing regarding the My Windstar web page once it was finally up and running. Our first cruise with Windstar is coming up next month and I was expecting to be able to view our payment account details and cruise offerings besides the excursions, but the new web page is rather underwhelming. At least it's finally there. The ability to see the payment details and also add ons beyond the excursions were both features of the old system. I'm still amazed that they could take something down for months and then put up something that offers less rather than more. Link to comment Share on other sites More sharing options...
Pudgesmom Posted April 28, 2017 #16 Share Posted April 28, 2017 Not exactly the website, but three days ago they emailed me cruise documents with a copy to my TA. Yesterday they emailed me again. Email was just addressed to "MRS." No names at all, lol. Link to comment Share on other sites More sharing options...
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