LDWtk Posted December 13, 2017 #1 Share Posted December 13, 2017 It's been 25+ years since my last cruise. We are not paying for internet when we cruise on Celebrity Equinox over Christmas. We hope to find a cafe with wi-fi while in San Juan on Christmas day so we can wish our adult children a Merry Christmas. But what number should we give them to contact us for emergencies while we're on the ship? Celebrity's customer service number on their website?. Thank you. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cb at sea Posted December 13, 2017 #2 Share Posted December 13, 2017 There is an emergency number...it's not the number you'd call to book. Look under Celebrities FAQ's....it will be there. Family needs to know the ship and cabin # when calling. Link to comment Share on other sites More sharing options...
Clarea Posted December 13, 2017 #3 Share Posted December 13, 2017 It's been 25+ years since my last cruise. We are not paying for internet when we cruise on Celebrity Equinox over Christmas. We hope to find a cafe with wi-fi while in San Juan on Christmas day so we can wish our adult children a Merry Christmas. But what number should we give them to contact us for emergencies while we're on the ship? Celebrity's customer service number on their website?. Thank you. You might also want to ask this on the dedicated Celebrity forum here: https://boards.cruisecritic.com/forumdisplay.php?f=28 Link to comment Share on other sites More sharing options...
paul929207 Posted December 13, 2017 #4 Share Posted December 13, 2017 Or check your cruise lines website. Link to comment Share on other sites More sharing options...
donaldsc Posted December 13, 2017 #5 Share Posted December 13, 2017 It's been 25+ years since my last cruise. We are not paying for internet when we cruise on Celebrity Equinox over Christmas. We hope to find a cafe with wi-fi while in San Juan on Christmas day so we can wish our adult children a Merry Christmas. But what number should we give them to contact us for emergencies while we're on the ship? Celebrity's customer service number on their website?. Thank you. Sent from my iPhone using Forums Did you try typing "celebrity equinox emergency contact number" into Google. Took me less than 1 minute to get the answer. Try it. DON Link to comment Share on other sites More sharing options...
easyboy Posted December 13, 2017 #6 Share Posted December 13, 2017 It's been 25+ years since my last cruise. We are not paying for internet when we cruise on Celebrity Equinox over Christmas. We hope to find a cafe with wi-fi while in San Juan on Christmas day so we can wish our adult children a Merry Christmas. But what number should we give them to contact us for emergencies while we're on the ship? Celebrity's customer service number on their website?. Thank you. Sent from my iPhone using Forums Ask Guest Services for contact no. once you get onboard, and relay at once to your family member before sailing, or at cafe in port where you plan to use the wifi. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
ldubs Posted December 13, 2017 #7 Share Posted December 13, 2017 The ship-direct number you are looking for will have a pretty hefty usage charge and likely require use of a credit card by the caller. If I recall, it will be in the neighborhood of $8 to $12 per minute. Nonetheless, we always provide that number to our family for use in case of emergencies only. For other things we encourage them to use text or email. Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted December 14, 2017 #8 Share Posted December 14, 2017 It's been 25+ years since my last cruise. We are not paying for internet when we cruise on Celebrity Equinox over Christmas. We hope to find a cafe with wi-fi while in San Juan on Christmas day so we can wish our adult children a Merry Christmas. But what number should we give them to contact us for emergencies while we're on the ship? Celebrity's customer service number on their website?. Thank you. Sent from my iPhone using Forums You do realize that the "free" wifi in a port café may be the most "expensive" wifi you'll ever encounter. Google the NBC news report on wifi hacking in cruise ports. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted December 14, 2017 #9 Share Posted December 14, 2017 It's been 25+ years since my last cruise. We are not paying for internet when we cruise on Celebrity Equinox over Christmas. We hope to find a cafe with wi-fi while in San Juan on Christmas day so we can wish our adult children a Merry Christmas. But what number should we give them to contact us for emergencies while we're on the ship? Celebrity's customer service number on their website?. Thank you. Sent from my iPhone using Forums From a search I did: Friends or family can reach you 24 hours a day via Celebrity's Satellite Service. Your friends and family can contact the ship by calling (877) 266-1020. From outside the U.S., they can call (732) 335-3296. Keith Link to comment Share on other sites More sharing options...
ldubs Posted December 14, 2017 #10 Share Posted December 14, 2017 From a search I did: Friends or family can reach you 24 hours a day via Celebrity's Satellite Service. Your friends and family can contact the ship by calling (877) 266-1020. From outside the U.S., they can call (732) 335-3296. Keith Here is some additional information on the use of the satellite numbers Keith provided: The cost is $7.95 USD a minute and can be charged to American Express®, MasterCard®, Visa®, Discover® or Diners Club®. From outside the U.S. additional long distance charges will also apply. Calls are limited to 10 minutes. Callers must have the ship name and the person they wish to contact. When connected, enter the number for the ship you wish to reach, followed by the pound sign: Celebrity Equinox: 4# Link to comment Share on other sites More sharing options...
broadwaybaby123 Posted December 17, 2017 #11 Share Posted December 17, 2017 We always leave my aunt as an emergency contact, and, with her permission, we give her number to anyone that may need is during our time away. Sent from my LGL22C using Forums mobile app Link to comment Share on other sites More sharing options...
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