Transfers, taxis, Ubers and refunds

[Crazy4Camping]

We already have purchased transfers because we were told no Uber in San Juan and taxis are expensive.  Now that I have been following these forums I see that some folks have used ride-sharing, taxis, etc. without any issues and much cheaper than transfers.  Someone also said I can get a refund for the transfers and cancel them.  Can anyone tell me FOR SURE that they have used Uber or taxi or whatever in San Juan and also has anyone cancelled transfers and received refunds without a problem??

[S.S.Oceanlover]

30 minutes ago, Crazy4Camping said:

We already have purchased transfers because we were told no Uber in San Juan and taxis are expensive.  Now that I have been following these forums I see that some folks have used ride-sharing, taxis, etc. without any issues and much cheaper than transfers.  Someone also said I can get a refund for the transfers and cancel them.  Can anyone tell me FOR SURE that they have used Uber or taxi or whatever in San Juan and also has anyone cancelled transfers and received refunds without a problem??

 In your research about how much was a taxi? I thought I read they were fixed rates and resonably priced.

 

We will be there in a few weeks and would like to confirm the taxi info

 

Bill

[Micahs Grandad]

I would look at port of call pages and see what people have posted and if nothing than post there

[klfrodo]

I've used taxi, albeit 4 or 5 years ago.

They are regulated.

You step outside of baggage claim, there is a taxi stand, the person manning the stand asks where you want to go, gives you the fixed price, hails the proper cab for your party, tells the driver where you're going and confirms the agreed upon price.

[crazycatlady82]

I don’t know about canceling but I can guarantee there is Uber in San Juan. I took Uber in May 2018 in San Juan, and had a normal, good experience. 

[crazycatlady82]

1 minute ago, crazycatlady82 said:

I don’t know about canceling but I can guarantee there is Uber in San Juan. I took Uber in May 2018 in San Juan, and had a normal, good experience. 

Picture for proof 🙂 

[Doggielover68]

We took a taxi to and from San Juan airport a few years ago. Very easy. It was around $25 each way. There were taxis lined up both at the airport and near the ship.

[bakersdozen12]

You can cancel prepurchased transfers without any problems, right online. Money paid will go back to the card you used to make the purchase. 

[Crazy4Camping]

18 hours ago, crazycatlady82 said:

Picture for proof 🙂 

I was told they don't go to the airport so I wasn't sure if they were an option.

 

[Crazy4Camping]

19 hours ago, crazycatlady82 said:

Picture for proof 🙂 

Ok I just wondered about whether they go to the airport cause I read somewhere they are there but not at airport.

[Crazy4Camping]

17 hours ago, bakersdozen12 said:

You can cancel prepurchased transfers without any problems, right online. Money paid will go back to the card you used to make the purchase. 

If we used a gift card will it just stay in our account for sign and sail purchases?

[bakersdozen12]

34 minutes ago, Crazy4Camping said:

If we used a gift card will it just stay in our account for sign and sail purchases?

 

I've never needed a refund for a gift card purchase, but I believe they mail you a new gift card.

[klfrodo]

2 hours ago, Crazy4Camping said:

If we used a gift card will it just stay in our account for sign and sail purchases?

Nope, they send you a new gift card

[coldinerie]

We used UBER 1 week ago. Same as the mainland. Simple and inexpensive. 

[Crazy4Camping]

On 11/26/2018 at 6:19 PM, klfrodo said:

Nope, they send you a new gift card

So I cancelled transfers without issue but they in fact credit back the GC you used.  If you are like me, you used dozens over a period of time so luckily the very nice rep was able to look up the number so I would know which one got credited.  Glad I kept all the gift cards I used!!

[PhoenixCruiser]

We used taxis in August airport to hotel - hotel to pier - pier to airport without issue.  Back then Uber was still iffy so we didn't want to waste our time or not be picked up - dropped off door to door.