Cruise Personaliser Down

[Hill4963]

Can't Seem to Get on.

[happy v]

Mine's not working either, had a message saying temporarily unavailable.

[Tablelamp]

Mine has not been working since 6pm

[emam]

Don't know if there's any connection, but my emails have been down since mid morning.

[bee-ess]

Seems it is down again - trying to book excursions and restaurants which is possible, but then it is not possible to see your basket to pay. Spoke to P&O who cannot help as they use the same system for phone bookings and they don't know when it will be fixed.

How can a company that relies on internet bookings perform like this, not rarely but regularly.

[Angel57]

3 hours ago, bee-ess said:

Seems it is down again - trying to book excursions and restaurants which is possible, but then it is not possible to see your basket to pay. Spoke to P&O who cannot help as they use the same system for phone bookings and they don't know when it will be fixed.

How can a company that relies on internet bookings perform like this, not rarely but regularly.

Agree and it’s staggeringly unbelievable....

[Danamis]

I have been trying since yesterday evening to book a tour on our upcoming cruise. When I click onto the link to book for the port I want I am diverted to Cunard website's log-in page. Frustrating to say the least.

[Kendo44]

I managed to get on as the normal link is dead.

i got it through the menu on the left on the cruise personalisor 

Edited August 8, 2019 by Kendo44
Forgot picture

[bee-ess]

I can now get stuff into the basket and can see the basket contents but cannot pay. What a Mickey Mouse system it is

[steve333]

38 minutes ago, bee-ess said:

I can now get stuff into the basket and can see the basket contents but cannot pay. What a Mickey Mouse system it is

Same here,not good...

 

[Ginb56]

I despair of their website nowadays and used TA in end as just couldn’t move round the site easily to find out all the specific details we wanted - knew the cruise and ship but such a clunky site now. One minute you’re scrolling down, then you’ve got to scroll across for something. Descriptions and images of cabin types unhelpful when looking at the comparisons. As for CP,  hit and miss if you can get in...

[bee-ess]

It's back up - just managed to pay OK

Edited August 9, 2019 by bee-ess

[steve333]

Yep-just paid for mine too😎