molly361 Posted December 6, 2019 #1 Share Posted December 6, 2019 (edited) Except so far I don't see a place to enter your C and A number and promo or discount codes such as senior, military It only shows limited availability now just like the one here in the US BUMMER!! Edited December 6, 2019 by molly361 Link to comment Share on other sites More sharing options...
swoopy2110 Posted December 6, 2019 #2 Share Posted December 6, 2019 (edited) You enter your C&A number when entering guest details and then it tacks on any relevant discount at the end I dislike how you can no longer see the sailing dates directly on the Itinerary pages. You now have to click into an itinerary to see what dates it departs. Edited December 6, 2019 by swoopy2110 Link to comment Share on other sites More sharing options...
DoctorRN Posted December 6, 2019 #3 Share Posted December 6, 2019 I really dislike it. You have to put your C&A number in when entering guest details, so you cannot see the final price until right at the end. Also, there does not seem to be anywhere to enter other discounts which you may have such as military etc. It makes a quick price search very difficult. A real step backwards in my opinion. Link to comment Share on other sites More sharing options...
Ourusualbeach Posted December 6, 2019 #4 Share Posted December 6, 2019 Does it give you the option of refundable deposits towards the end of the booking process Iike the US site does? Link to comment Share on other sites More sharing options...
molly361 Posted December 6, 2019 Author #5 Share Posted December 6, 2019 I used the UK site to check cabin availability as it used to show a LOT more than the U S site did 1 Link to comment Share on other sites More sharing options...
cloud_nine Posted December 6, 2019 #6 Share Posted December 6, 2019 Yeah, I'm not a huge fan of it either, I liked being able to see what the C&A price was early on. If you're looking at a few different itineries, it's a bit of a faff now. And no it doesn't offer refundable deposits. Would be nice if they changed their T's&C's to be just like the US too! Wouldn't mind the website change if we could also get price drops and refundable deposits! 3 Link to comment Share on other sites More sharing options...
icsys Posted December 6, 2019 #7 Share Posted December 6, 2019 39 minutes ago, DoctorRN said: A real step backwards in my opinion. Its been taking steps backwards since the introduction of the Universal Guest Account. If you are going to amalgamate several websites... take the best bits of each and make one great site! Is it really that difficult? …. er…. yes, it would seem it is! Link to comment Share on other sites More sharing options...
DoctorRN Posted December 6, 2019 #8 Share Posted December 6, 2019 2 minutes ago, icsys said: Its been taking steps backwards since the introduction of the Universal Guest Account. If you are going to amalgamate several websites... take the best bits of each and make one great site! Is it really that difficult? …. er…. yes, it would seem it is! Agreed. Last time they changed the UK C&A page, they stopped us requesting our loyalty bonus gift online. Now you have to either call or email RCCL and can’t find an online list to look at to decide. Make it very confusing. Link to comment Share on other sites More sharing options...
Rare little britain Posted December 6, 2019 #9 Share Posted December 6, 2019 Someone obviously didn't bother to even UAT the site - no where to put in C&A number or DP340 code. Epic fail! Link to comment Share on other sites More sharing options...
Clarea Posted December 6, 2019 #10 Share Posted December 6, 2019 2 hours ago, molly361 said: Except so far I don't see a place to enter your C and A number and promo or discount codes such as senior, military It only shows limited availability now just like the one here in the US BUMMER!! Very sorry to hear this. Link to comment Share on other sites More sharing options...
Biker19 Posted December 6, 2019 #11 Share Posted December 6, 2019 (edited) 2 hours ago, molly361 said: I used the UK site to check cabin availability as it used to show a LOT more than the U S site did That part still works, for now, if you had bookmarked a cruise. Edited December 6, 2019 by Biker19 Link to comment Share on other sites More sharing options...
molly361 Posted December 6, 2019 Author #12 Share Posted December 6, 2019 (edited) 21 minutes ago, Biker19 said: That part still works, for now, if you had bookmarked a cruise. I don't have any bookmarked. I was wondering if there was a link to go in the back way or whatever you call it to get the old site Can you see availability for all cruises or just the one that you have bookmarked? If you can get into other cruises can you post a link? Thanks Edited December 6, 2019 by molly361 Link to comment Share on other sites More sharing options...
Biker19 Posted December 6, 2019 #13 Share Posted December 6, 2019 12 minutes ago, molly361 said: If you can get into other cruises can you post a link? This might to work if you replace the date and the 2 letter ship code in the URL (the one below is for Anthem, on 3/22 next year): https://booking.royalcaribbean.co.uk/searchCruise.htm?sail_date=3/22/2020&ship=AN&iti=7BH028&type=co&country=GB&cur=GBP&com=LON&div=LONDIR&brand=RCL&adt=2 1 Link to comment Share on other sites More sharing options...
Ourusualbeach Posted December 6, 2019 #14 Share Posted December 6, 2019 9 minutes ago, Biker19 said: This might to work if you replace the date and the 2 letter ship code in the URL (the one below is for Anthem, on 3/22 next year): https://booking.royalcaribbean.co.uk/searchCruise.htm?sail_date=3/22/2020&ship=AN&iti=7BH028&type=co&country=GB&cur=GBP&com=LON&div=LONDIR&brand=RCL&adt=2 Are you on 3/22? Link to comment Share on other sites More sharing options...
icsys Posted December 6, 2019 #15 Share Posted December 6, 2019 (edited) Edited December 6, 2019 by icsys Link to comment Share on other sites More sharing options...
Ourusualbeach Posted December 6, 2019 #16 Share Posted December 6, 2019 3 minutes ago, icsys said: It just worked for me. Link to comment Share on other sites More sharing options...
molly361 Posted December 6, 2019 Author #17 Share Posted December 6, 2019 (edited) It didn't work for me. Did as @Biker recommended and got an error message. We're very sorry We are unable to process your request at this time. (# B2C07A6A8BD506E13F35BB2F6D661D73) Our friendly Customer Service staff might be able to help you find and book cruise for these dates over the phone. Edited December 6, 2019 by molly361 Link to comment Share on other sites More sharing options...
Biker19 Posted December 6, 2019 #18 Share Posted December 6, 2019 2 minutes ago, molly361 said: Did as @Biker recommended and got an error message. Not the one posted above though I did a bit more testing and the URL I posted doesn't like to be modified for other ships - it does work for Anthem tho. Link to comment Share on other sites More sharing options...
Rare little britain Posted December 6, 2019 #19 Share Posted December 6, 2019 If the USA site has the "see if you qualify for exclusive rates" option on the first page, and if the UK site now copies the base template of the USA site.... which bright-spark made the conscious decision to remove this option from the UK front page.. - asking for a friend. Link to comment Share on other sites More sharing options...
molly361 Posted December 6, 2019 Author #20 Share Posted December 6, 2019 Here in the US every new "improvement" to the web site makes is worse - just my friend's opinion😇 Link to comment Share on other sites More sharing options...
beardedladies Posted December 6, 2019 #21 Share Posted December 6, 2019 For me the worst thing is that they appear to have cancelled topcashback or quidco when booking a cruise, so no cashback anymore 😞 Link to comment Share on other sites More sharing options...
Biker19 Posted December 6, 2019 #22 Share Posted December 6, 2019 51 minutes ago, little britain said: which bright-spark made the conscious decision to remove this option from the UK front page The bean counter in Miami who decided to lay off whoever was managing the UK site. 1 Link to comment Share on other sites More sharing options...
Clarea Posted December 6, 2019 #23 Share Posted December 6, 2019 1 hour ago, little britain said: If the USA site has the "see if you qualify for exclusive rates" option on the first page, and if the UK site now copies the base template of the USA site.... which bright-spark made the conscious decision to remove this option from the UK front page.. - asking for a friend. Obviously Royal felt that the UK site was much to useable, so they have removed functionality. Probably more "improvements" coming. 2 Link to comment Share on other sites More sharing options...
blueboys24 Posted December 7, 2019 #24 Share Posted December 7, 2019 is there anyway to book flights on this new website as cant seem to be able to find it. thanks Link to comment Share on other sites More sharing options...
cloud_nine Posted December 7, 2019 #25 Share Posted December 7, 2019 Good question. I just looked but can't see anywhere to book flights. Very strange. Link to comment Share on other sites More sharing options...
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