uk69cruiser Posted July 3, 2020 #1 Share Posted July 3, 2020 What is wrong with the Seabourn website?. When it login it automatically defaults to US site with US fares instead of displaying UK£ fares and associated deals. Link to comment Share on other sites More sharing options...
lydiamight Posted July 3, 2020 #2 Share Posted July 3, 2020 No problem for me——everything shows up in pounds sterling. Are you using a VPN connected to a USA server? Link to comment Share on other sites More sharing options...
Isklaar Posted July 3, 2020 #3 Share Posted July 3, 2020 (edited) It's been doing that for me for at least a couple of weeks now. Tried clearing cache etc but it's still happening. : this is the URL it directs to, whether I enter 'seabourn.com' or go via a search engine ! : https://www.seabourn.com/en_US.html Can see that it's defaulting to the US site each time, along with USD prices and US contact phone numbers. I just tried it using Chrome and get the same result. There again it's also been telling me that Seabourn.com 'does not support Internet Explorer version 11 any longer' for months. I use Safari. edited to add - this is the message I get using the latest version of Chrome : 'It's time for a more modern browser. Unfortunately, Seabourn.com no longer supports Internet Explorer 11 or older. For the best user experience with images and website functionality, we recommend upgrading your browser to the latest version of Google Chrome. Thank you.' Thank goodness for my TA, if I had to rely on the website and it's atrocious functionality I would no longer be a Seabourn customter. Edited July 3, 2020 by Isklaar added a sentence 1 Link to comment Share on other sites More sharing options...
MightyQuinn Posted July 3, 2020 #4 Share Posted July 3, 2020 1 hour ago, Isklaar said: Tried clearing cache etc but it's still happening. : this is the URL it directs to, whether I enter 'seabourn.com' or go via a search engine ! : https://www.seabourn.com/en_US.html Can see that it's defaulting to the US site each time, along with USD prices and US contact phone numbers. I just tried it using Chrome and get the same result. Even though we live in Canada, we prefer to book in USD. I'd really like to see USD pricing or at least have the option to select currency on the SB website, but I get CAD by default. So when I saw your link that defaults to USD for UK guests, I clicked and hoped for the best. Alas it's not to be. My pricing still defaulted to CAD. I also get the browser warning ... which I've ignored for months! 1 Link to comment Share on other sites More sharing options...
Heather White Posted July 4, 2020 #5 Share Posted July 4, 2020 On 7/3/2020 at 2:16 PM, uk69cruiser said: What is wrong with the Seabourn website?. When it login it automatically defaults to US site with US fares instead of displaying UK£ fares and associated deals. Has it been happening for a long time, or is it a recent thing? After a Windows Update, my keyboard was automatically changed to a U.S. one. Fortunately I managed to change back. I dread Windows Updates. Link to comment Share on other sites More sharing options...
whogo Posted July 6, 2020 #6 Share Posted July 6, 2020 Can you get to the UK site using this link? https://www.seabourn.co.uk Link to comment Share on other sites More sharing options...
Isklaar Posted July 6, 2020 #7 Share Posted July 6, 2020 (edited) 7 hours ago, whogo said: Can you get to the UK site using this link? https://www.seabourn.co.uk Seabourn.com is working fine for me today. Will try .co.uk if it goes awry again at some point in the future! Edited July 6, 2020 by Isklaar Link to comment Share on other sites More sharing options...
Isklaar Posted July 8, 2020 #8 Share Posted July 8, 2020 So today's update. Seabourn.com takes me to the US site again. Seabourn.co.uk takes me to...the US site! Link to comment Share on other sites More sharing options...
Mauzac Posted July 9, 2020 #9 Share Posted July 9, 2020 Seabourn.co.uk has always taken me to the US site, but it is in £ and not $. Link to comment Share on other sites More sharing options...
Isklaar Posted July 9, 2020 #10 Share Posted July 9, 2020 3 hours ago, Mauzac said: Seabourn.co.uk has always taken me to the US site, but it is in £ and not $. So you're seeing the correct prices, ie in £, but US contact phone number ? I'd be okay with that, it's frustrating seeing the wrong pricing. When it works for me I see the £ prices and the UK phone number. When it's not working properly I see US $ prices and a US phone number. Link to comment Share on other sites More sharing options...
Mauzac Posted July 9, 2020 #11 Share Posted July 9, 2020 Ahhh right. When I type .co.uk it comes up .com/US but is in £ and contact details are for UK on top of the contact page with US beneath it. Link to comment Share on other sites More sharing options...
Flamin_June Posted July 10, 2020 #12 Share Posted July 10, 2020 Today My Cruise History is in...German. My Profile still does not have anything in it, nor any preferences option, and looking around further, the entire site is in German, but the prices are still in GB pounds sterling. Link to comment Share on other sites More sharing options...
Isklaar Posted July 10, 2020 #13 Share Posted July 10, 2020 Today I have prices in £ and the UK phone number, irrespective of whether I type.co.uk or .com. Link to comment Share on other sites More sharing options...
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