farodeluzgirl Posted August 8, 2021 #1 Share Posted August 8, 2021 Sailing in NCL Encore on 8/14 ! we have ATT and I will like to know how well is the phone service in Icy Strait Point, Skagway, Juneau and Ketchikan. Will I have to contact ATT and get extra service. Thanks for the replies. Link to comment Share on other sites More sharing options...
lax19 Posted August 9, 2021 #2 Share Posted August 9, 2021 I had service through ATT in Juneau, Skagway and Ketchikan with no issues. Service usually starts as you approach the towns (maybe 30 minutes prior to docking). Never been to Icy Point. 1 Link to comment Share on other sites More sharing options...
don't-use-real-name Posted August 9, 2021 #3 Share Posted August 9, 2021 Check with ATT for reception in the port(s) you will be visiting. See if you plan includes this - Crossing into Canada/Mexico see if your plan covers that. Beware of ROAMING or being connected to the ships expensive telephone service by default ! You should be good with any carrier within 3 miles of any city in Alaska although there maybe some dead spots here and there i.e. darn mountain got in the way - don't expect to get a bounce signal off a glacier. When in a port city for WI-Fi look for a public place library coffee shop (Starbucks) or hotel for this function. Link to comment Share on other sites More sharing options...
AKStafford Posted August 9, 2021 #4 Share Posted August 9, 2021 Icy Strait Point has AT&T service. Link to comment Share on other sites More sharing options...
CruiserBruce Posted August 9, 2021 #5 Share Posted August 9, 2021 All the Alaska ports have good ATT service. Outside of town might be another thing. But in town is fine. I have never heard of going to AT&T to "get more service" within the US. Outside the US , yes. Link to comment Share on other sites More sharing options...
Ashland Posted August 9, 2021 #6 Share Posted August 9, 2021 We have gotten the AT&T offered cruise package for many of our cruises. Link to comment Share on other sites More sharing options...
Nicky Mouse Posted September 12, 2021 #7 Share Posted September 12, 2021 On 8/9/2021 at 4:31 PM, Ashland said: We have gotten the AT&T offered cruise package for many of our cruises. I looked at this also, but the ships have to turn off their cell service 12 miles or closer to shore, so for Alaska, I didn't see the value in getting this package just for the sea days. I have gotten it for other cruises. Link to comment Share on other sites More sharing options...
palolake Posted September 24, 2021 #8 Share Posted September 24, 2021 I've read that AT&T is about the only service that works in Alaska. 1 Link to comment Share on other sites More sharing options...
rkacruiser Posted September 24, 2021 #9 Share Posted September 24, 2021 1 hour ago, palolake said: I've read that AT&T is about the only service that works in Alaska. I have a Consumer Cellular phone and it worked fine in Anchorage as well as in the Southeastern part of the State. But, I think, Consumer Cellular uses AT&T services. Link to comment Share on other sites More sharing options...
travelbug11 Posted October 17, 2021 #10 Share Posted October 17, 2021 I use Verizon and have never had a problem in Alaska. 1 Link to comment Share on other sites More sharing options...
diesel1973 Posted October 17, 2021 #11 Share Posted October 17, 2021 I have Verizon service and it works just fine. 1 Link to comment Share on other sites More sharing options...
rkacruiser Posted October 18, 2021 #12 Share Posted October 18, 2021 On 10/16/2021 at 10:39 PM, travelbug11 said: I use Verizon and have never had a problem in Alaska. On 10/17/2021 at 8:09 AM, diesel1973 said: I have Verizon service and it works just fine. Thanks for the information. I am in the market to replace my flip phone with a smartphone and may want a new provider of service. Link to comment Share on other sites More sharing options...
diesel1973 Posted October 19, 2021 #13 Share Posted October 19, 2021 That's funny because I still have a flip phone. My nephew up there asks to use my phone sometimes when we are fishing because his I phone has no service. He still continues to make fun of my phone but I tell him my time on this earth is limited and I do not want to spend half of the rest of my life on an I phone. After all when I got this phone 10+ years ago it only cost me 59 cents. I'm still trying to get my moneys worth out of it ! LOL Link to comment Share on other sites More sharing options...
rkacruiser Posted October 19, 2021 #14 Share Posted October 19, 2021 17 hours ago, diesel1973 said: That's funny because I still have a flip phone. My nephew up there asks to use my phone sometimes when we are fishing because his I phone has no service. He still continues to make fun of my phone but I tell him my time on this earth is limited and I do not want to spend half of the rest of my life on an I phone. After all when I got this phone 10+ years ago it only cost me 59 cents. I'm still trying to get my moneys worth out of it ! LOL You have had yours longer than mine. The reason that I am shopping is the news that my phone, which is 3G, will be obsolete and won't work when the major carriers stop supporting 3G in favor of 5G. Phones using 4G will still work, I have been told, though. I get conflicting information as to when this might happen. Link to comment Share on other sites More sharing options...
diesel1973 Posted October 19, 2021 #15 Share Posted October 19, 2021 A friend of mine in AK whom works for a communication co. up there claims when they do go to 5k some 4k phones will not work as well. I guess we will wait and see. Link to comment Share on other sites More sharing options...
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