One of our party can't go--Do we get the port taxes refunded?

[barb in ga]

We have 2 connecting balcony cabins paid for 2 people in each. Now one of the people can't go. We sail very soon and know we won't get a refund for the guest who isn't going, but I'm wondering about the port taxes.

 

I expect to just wait until check-in to let the ship know we have a no-show. Is there anything else we need to do?

Thanks

[Sunshine3601]

Yes, no shows should receive refund of port fees & taxes.  

[sandy toes]

Great plan. Yes. They will be refunded. In my experience, back to the card that originally paid, not to an OBC. 

Is their absence due to Covid? That is another issue. Royal may still be doing FCC for people with Covid. If not, contact the insurance company you used and notify them. You should get a full refund. 

Edited May 24, 2022 by sandy toes

[barb in ga]

I also am curious--will we be charged gratuity for 2 or just for the 1 ?

 

[Another_Critic]

26 minutes ago, barb in ga said:

I also am curious--will we be charged gratuity for 2 or just for the 1 ?

Only for the 1 that boarded.

[Biker19]

4 hours ago, barb in ga said:

Is there anything else we need to do?

Put the person with the highest C&A points in the cabin which will have a single person and hope that person gets the extra point for being solo.

[matj2000]

Why can't they go?

[Ashland]

You don't need to tell anyone at the port terminal or onboard that you'll have a no show...no one actually cares.. The port fee/taxes will automatically be refunded to the credit card that made the final payment for this person.

[barb in ga]

Biker 19--thanks for the idea, but not practical for us. The single person is my son and the adjoining cabin is his wife and daughter. DH and I were in an adjacent balcony, but scored Royal Up today for a JS

which is still nearby. My son and his family are cruising for the first time, so aren't yet C&A members. DH and I are both D+, but 400+ points from hitting Pinnacle.

 

Matj2000--one of my other granddaughters was scheduled to come, but can't be with us. Her parents, my other son and DIL, also had an adjacent balcony which we were able to cancel 30 days out when they found that the 3 of them couldn't travel at this time.

 

Barb

[Reina del Mar]

13 hours ago, Ashland said:

You don't need to tell anyone at the port terminal or onboard that you'll have a no show...no one actually cares.. The port fee/taxes will automatically be refunded to the credit card that made the final payment for this person.

 

 

If you don’t tell anyone, how will they know to refund the taxes/ Fees ?

[Biker19]

2 hours ago, Reina del Mar said:

 

If you don’t tell anyone, how will they know to refund the taxes/ Fees ?

The final embarkation customer tally will tell them who was a no show -all those get their taxes/fees refunded.

[Reina del Mar]

Thank you.