Go Back   Cruise Critic Message Board Forums > Cruise Lines "P - Z" > Royal Caribbean International
 
Register here!
Forgot Your Password?


 

Notices

Royal Caribbean International
NEW! Find Your ROYAL CARIBBEAN Roll Call

Reply
 
Thread Tools Display Modes
  #401  
Old February 27th, 2012, 08:19 AM
PH8 PH8 is offline
30,000+ Club
 
Join Date: Jan 2001
Posts: 39,264
Default FR update

AD Adventure of the Seas -Fernando
(
Reshma on vacation 12/18/11-2/19/12)
AL Allure of the Seas--(Concierge)-Fernando/Rahim
(Diamond)-Dexter Fraser
BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)
EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)
EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)
FR Freedom of the Seas (Concierge)-Willie
(Diamond)-Verdine (Rahul Barua on vacation 02/12)
GR Grandeur of the Seas - none
ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)
(Diamond) -Coumella Arandia
JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )
LG Legend of the Seas -none
LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD
(Diamond)--
Nicola Baker
MJ Majesty of the Seas- none
MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)
MN Monarch of the Seas- none
NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)
OA Oasis of the Seas (Concierge)Allan/Natalia
(Diamond) Roberto
RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12
(Diamond)
Silvia Abreu De Gasperi(till March 6th,returning in May)
RH Rhapsody of the Seas -Amit(date TBD)
SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation
SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)
VI Vision of the Seas - none
VY Voyager of the Seas -Israel Sanchez(till 03/12)


To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com
The underscore is ONLY between the ships two letters and Concierge.
i.e
EX_Concierge@rccl.com


On ships with Diamond lounge concierge,add the word diamond in front of concierge
i.e
FR_DiamondConcierge@rccl.com

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship
i.e
OA_Concierge01@rccl.com
Reply With Quote

  #402  
Old February 27th, 2012, 08:30 AM
Missus Makkem's Avatar
Missus Makkem Missus Makkem is offline
Cool Cruiser
 
Join Date: Sep 2007
Location: The North East of England
Posts: 2,668
Default

Quote:
Originally Posted by isdoo View Post
Raj Bhugwath - Ken is back on the 22nd April
Then you will find Raj back on guest relations where he is still a charmer!
Reply With Quote

  #403  
Old February 27th, 2012, 09:58 PM
Cruising Fool's Avatar
Cruising Fool Cruising Fool is offline
Blue Ribbon Cruiser
 
Join Date: Oct 2001
Location: Port St. Lucie, FL
Posts: 4,063
Default AD update

Reshma definitely came back to the AD on 2/19/12.
__________________
Marianne
"The great difference between voyages rests not with the ships, but with the people you meet on them." --Amelia E. Barr
Royal Caribbean- more than 2800 points (400+ cruises); NCL-15; Carnival-13; Princess-4; Celebrity-2; Costa-2; Disney-1; Azamara-1; Defunct lines-18
Reply With Quote

  #404  
Old February 28th, 2012, 10:29 AM
PH8 PH8 is offline
30,000+ Club
 
Join Date: Jan 2001
Posts: 39,264
Default

Quote:
Originally Posted by Cruising Fool View Post
Reshma definitely came back to the AD on 2/19/12.
Thanks!
__________________
Kathy
Reply With Quote

  #405  
Old February 28th, 2012, 10:31 AM
PH8 PH8 is offline
30,000+ Club
 
Join Date: Jan 2001
Posts: 39,264
Default

AD Adventure of the Seas -Reshma
(
Fernando on vacation 2/19/12)
AL Allure of the Seas--(Concierge)-Fernando/Rahim
(Diamond)-Dexter Fraser
BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)
EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)
EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)
FR Freedom of the Seas (Concierge)-Willie
(Diamond)-Verdine (Rahul Barua on vacation 02/12)
GR Grandeur of the Seas - none
ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)
(Diamond) -Coumella Arandia
JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )
LG Legend of the Seas -none
LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD
(Diamond)--
Nicola Baker
MJ Majesty of the Seas- none
MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)
MN Monarch of the Seas- none
NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)
OA Oasis of the Seas (Concierge)Allan/Natalia
(Diamond) Roberto
RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12
(Diamond)
Silvia Abreu De Gasperi(till March 6th,returning in May)
RH Rhapsody of the Seas -Amit(date TBD)
SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation
SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)
VI Vision of the Seas - none
VY Voyager of the Seas -Israel Sanchez(till 03/12)


To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com
The underscore is ONLY between the ships two letters and Concierge.
i.e
EX_Concierge@rccl.com


On ships with Diamond lounge concierge,add the word diamond in front of concierge
i.e
FR_DiamondConcierge@rccl.com

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship
i.e
OA_Concierge01@rccl.com
Reply With Quote

  #406  
Old February 28th, 2012, 12:08 PM
redcrown redcrown is offline
Cool Cruiser
 
Join Date: Jan 2000
Location: Little Rhody
Posts: 697
Default

Just off the Oasis of the Seas and Ricardo was in the CL and Hayley De Vos Luzio was in the diamond.
Reply With Quote

  #407  
Old February 28th, 2012, 12:32 PM
PH8 PH8 is offline
30,000+ Club
 
Join Date: Jan 2001
Posts: 39,264
Default

Quote:
Originally Posted by redcrown View Post
Just off the Oasis of the Seas and Ricardo was in the CL and Hayley De Vos Luzio was in the diamond.
Thanks so much!! Any chance you have Ricardos last name?
__________________
Kathy
Reply With Quote

  #408  
Old February 28th, 2012, 12:34 PM
PH8 PH8 is offline
30,000+ Club
 
Join Date: Jan 2001
Posts: 39,264
Default

AD Adventure of the Seas -Reshma
(
Fernando on vacation 2/19/12)
AL Allure of the Seas--(Concierge)-Fernando/Rahim
(Diamond)-Dexter Fraser
BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)
EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)
EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)
FR Freedom of the Seas (Concierge)-Willie
(Diamond)-Verdine (Rahul Barua on vacation 02/12)
GR Grandeur of the Seas - none
ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)
(Diamond) -Coumella Arandia
JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )
LG Legend of the Seas -none
LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD
(Diamond)--
Nicola Baker
MJ Majesty of the Seas- none
MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)
MN Monarch of the Seas- none
NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)
OA Oasis of the Seas (Concierge)Ricardo
(Diamond) Hayley De Vos Luzio
RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12
(Diamond)
Silvia Abreu De Gasperi(till March 6th,returning in May)
RH Rhapsody of the Seas -Amit(date TBD)
SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation
SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)
VI Vision of the Seas - none
VY Voyager of the Seas -Israel Sanchez(till 03/12)


To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com
The underscore is ONLY between the ships two letters and Concierge.
i.e
EX_Concierge@rccl.com


On ships with Diamond lounge concierge,add the word diamond in front of concierge
i.e
FR_DiamondConcierge@rccl.com

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship
i.e
OA_Concierge01@rccl.com
Reply With Quote

  #409  
Old February 28th, 2012, 12:34 PM
Puffinater's Avatar
Puffinater Puffinater is offline
5,000+ Club
 
Join Date: Mar 2006
Location: Fishville
Posts: 7,896
Default

Quote:
Originally Posted by PH8 View Post
Thanks so much!! Any chance you have Ricardos last name?
If it is the same Ricardo the last name is Mock.
Reply With Quote

  #410  
Old February 28th, 2012, 12:49 PM
redcrown redcrown is offline
Cool Cruiser
 
Join Date: Jan 2000
Location: Little Rhody
Posts: 697
Default

Quote:
Originally Posted by PH8 View Post
Thanks so much!! Any chance you have Ricardos last name?
No sorry. I only dealt with him for the cabana. I spent my time in the DL as we had friends that could only go in there.
Reply With Quote

  #411  
Old February 28th, 2012, 01:06 PM
PH8 PH8 is offline
30,000+ Club
 
Join Date: Jan 2001
Posts: 39,264
Default

Quote:
Originally Posted by Puffinater View Post
If it is the same Ricardo the last name is Mock.
Thats what I was thinking...........just didnt want to assume
__________________
Kathy
Reply With Quote

  #412  
Old February 28th, 2012, 09:52 PM
PAFC's Avatar
PAFC PAFC is offline
Cool Cruiser
 
Join Date: Oct 2003
Location: Saltash Cornwall England
Posts: 572
Default

Quote:
Originally Posted by PH8 View Post
Thanks so much!! Any chance you have Ricardos last name?
It is Mock
__________________
Completed Cruises
Thomson Topaz- 11/11/2000 7 nights
Costa Atlantica- 10/03/2001 14 nights
Splendour Of The Seas- 03/01/2003 12 nights
Explorer Of The Seas - 25/10/2003 14 nights
Ocean Village- 08/06/2004 14 nights
Ocean Village- 11/05/2005 13 nights
Explorer Of The Seas- 06/11/2005 14 nights
Celebrity Constellation- 06/05/2006 14 nights
Navigator Of The Seas- 11/08/2007 14 nights
Independence Of The Seas- 02/05/2008 4 nights
Independence Of The Seas- 31/05/2008 14 nights
Independence Of The Seas- 15/10/2008 11 nights
Independence Of The Seas- 23/05/2009 4 nights
Jewel Of The Seas- 22/06/2009 12 nights
Freedom Of The Seas 13/09/2009 14 nights
Independence Of The Seas 29/05/2010 4 nights
Independence Of The Seas 02/06/2010 3 nights
Independence Of The Seas 03/07/2010 14 nights
Independence Of The Seas 18/11/2010 11 nights
Independence Of The Seas 13/02/2011 18 nights
Independence Of The Seas 27/04/2011 3 nights
Independence Of The Seas 30/04/2011 4 nights
Independence Of The Seas 20/08/2011 14 nights
Independence Of The Seas 17/03/2012 14 nights
Independence Of The Seas 02/05/2012 3 nights
Independence Of The Seas 05/05/2012 4 nights
Independence Of The Seas 25/08/2012 14 nights
Splendour Of The Seas 27/10/2012 7 nights
Independence Of The Seas 26/05/2013 6 nights
independence Of The Seas 01/06/2013 14 nights
Independence Of The Seas 07/09/2013 14 nights
QM2 11/12/2013 4 nights
independence Of The Seas 04/05/2014 13nights

Booked Cruises
Independence Of The Seas 23/08/2014 14 nights
Independence Of The Seas 25/10/2014 3 nights
Independence Of The Seas 28/10/2014 4 nights
P&O Arcadia 27/12/2014 10 nights
Anthem Of The Seas 22/04/2015 8 nights
Reply With Quote

  #413  
Old February 28th, 2012, 09:58 PM
redcrown redcrown is offline
Cool Cruiser
 
Join Date: Jan 2000
Location: Little Rhody
Posts: 697
Default

The other posters are correct it is Ricardo Mock. I just received an email from him.
Reply With Quote

  #414  
Old February 28th, 2012, 09:58 PM
SherriZ366's Avatar
SherriZ366 SherriZ366 is offline
10,000+ Club
 
Join Date: May 2000
Location: The South
Posts: 10,882
Default

On Freedom, will Rahul return by mid-April? Has anyone had Verdine as a Diamond Concierge? Is Verdine a lady or gentleman?
__________________
Live to Cruise; Cruise to Live!!!
*****

***
[/url]
*****
[/URL






Diamond Plus
Reply With Quote

  #415  
Old March 1st, 2012, 01:04 PM
PH8 PH8 is offline
30,000+ Club
 
Join Date: Jan 2001
Posts: 39,264
Default

AD Adventure of the Seas -Reshma
(
Fernando on vacation 2/19/12)
AL Allure of the Seas--(Concierge)-Fernando/Rahim
(Diamond)-Dexter Fraser
BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)
EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)
EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)
FR Freedom of the Seas (Concierge)-Willie
(Diamond)-Verdine (Rahul Barua on vacation 02/12)
GR Grandeur of the Seas - none
ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)
(Diamond) -Coumella Arandia
JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )
LG Legend of the Seas -none
LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD
(Diamond)--
Nicola Baker
MJ Majesty of the Seas- none
MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)
MN Monarch of the Seas- none
NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)
OA Oasis of the Seas (Concierge)Ricardo Mock
(Diamond) Hayley De Vos Luzio
RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12
(Diamond)
Silvia Abreu De Gasperi(till March 6th,returning in May)
RH Rhapsody of the Seas -Amit(date TBD)
SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation
SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)
VI Vision of the Seas - none
VY Voyager of the Seas -Israel Sanchez(till 03/12)


To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com
The underscore is ONLY between the ships two letters and Concierge.
i.e
EX_Concierge@rccl.com


On ships with Diamond lounge concierge,add the word diamond in front of concierge
i.e
FR_DiamondConcierge@rccl.com

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship
i.e
OA_Concierge01@rccl.com
Reply With Quote

  #416  
Old March 1st, 2012, 01:05 PM
PH8 PH8 is offline
30,000+ Club
 
Join Date: Jan 2001
Posts: 39,264
Default

Quote:
Originally Posted by PAFC View Post
It is Mock
Quote:
Originally Posted by redcrown View Post
The other posters are correct it is Ricardo Mock. I just received an email from him.
Thanks to the two of you!

Quote:
Originally Posted by SherriZ366 View Post
On Freedom, will Rahul return by mid-April? Has anyone had Verdine as a Diamond Concierge? Is Verdine a lady or gentleman?
I read where Verdine was the DL........not sure if it is a man or woman..........thought woman,but looked up the name and it seems to be a man's name.....
__________________
Kathy
Reply With Quote

  #417  
Old March 1st, 2012, 02:24 PM
loudbmw's Avatar
loudbmw loudbmw is offline
Cool Cruiser
 
Join Date: Feb 2001
Location: Virginia
Posts: 1,050
Default

We were on the Freedom of the Seas 2/19/12 sailing. It was Verdine's (female) first week in the Diamond Lounge and she did a fantastic job. She handled a couple of issues for us and did some extra special things for us as it was our 32nd anniversary.

We're Diamond+ but spent every evening in the Diamond Lounge versus the Concierge lounge, mostly due to her and fellow guests. I think her assignment is temporary as she is providing vacation coverage. We gave her a wow card and noted on the guest comment survey that she should be considered for the next permanent opening.

Lou & Cindy
__________________
Lou
Reply With Quote

  #418  
Old March 1st, 2012, 04:05 PM
suzyluvs2cruise's Avatar
suzyluvs2cruise suzyluvs2cruise is offline
5,000+ Club
 
Join Date: Feb 2003
Posts: 5,295
Default

Israel Sanchez will be taking the Voyager to Singapore and will finish his contract on June 2.
__________________
"Work like you don't need the money, love like you've never been hurt, and dance like you do when nobody's watching."

Sue

Email Me
Reply With Quote

  #419  
Old March 1st, 2012, 04:06 PM
PH8 PH8 is offline
30,000+ Club
 
Join Date: Jan 2001
Posts: 39,264
Default

Quote:
Originally Posted by suzyluvs2cruise View Post
Israel Sanchez will be taking the Voyager to Singapore and will finish his contract on June 2.
Wow.he'll be on a lot longer than planned! ( I just read that on FB!)

and thanks for the Verdine info Lou and Cindy!
__________________
Kathy

Last edited by PH8; March 1st, 2012 at 04:12 PM.
Reply With Quote

  #420  
Old March 1st, 2012, 04:07 PM
PH8 PH8 is offline
30,000+ Club
 
Join Date: Jan 2001
Posts: 39,264
Default

AD Adventure of the Seas -Reshma
(
Fernando on vacation 2/19/12)
AL Allure of the Seas--(Concierge)-Fernando/Rahim
(Diamond)-Dexter Fraser
BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)
EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)
EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)
FR Freedom of the Seas (Concierge)-Willie
(Diamond)-Verdine (Rahul Barua on vacation 02/12)
GR Grandeur of the Seas - none
ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)
(Diamond) -Coumella Arandia
JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )
LG Legend of the Seas -none
LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD
(Diamond)--
Nicola Baker
MJ Majesty of the Seas- none
MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)
MN Monarch of the Seas- none
NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)
OA Oasis of the Seas (Concierge)Ricardo Mock
(Diamond) Hayley De Vos Luzio
RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12
(Diamond)
Silvia Abreu De Gasperi(till March 6th,returning in May)
RH Rhapsody of the Seas -Amit(date TBD)
SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation
SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)
VI Vision of the Seas - none
VY Voyager of the Seas -Israel Sanchez(till 06/02/12)


To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com
The underscore is ONLY between the ships two letters and Concierge.
i.e
EX_Concierge@rccl.com


On ships with Diamond lounge concierge,add the word diamond in front of concierge
i.e
FR_DiamondConcierge@rccl.com

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship
i.e
OA_Concierge01@rccl.com
Reply With Quote

Reply

Bookmarks


Ad Sponsored By
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 11:48 PM.


© 1995 - 2014, The Independent Traveler, Inc. All rights reserved.
"A Community of People Who Love To Cruise"
All of the information contained within Cruise Critic is protected by copyright. You may, however, download a single copy only for your personal use.