Current Concierges continued

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42,853 Posts
Joined Jan 2001
AD Adventure of the Seas -Fernando
(
Reshma on vacation 12/18/11-2/19/12)
AL Allure of the Seas--(Concierge)-Fernando/Rahim
(Diamond)-Dexter Fraser
BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)
EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)
EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)
FR Freedom of the Seas (Concierge)-Willie
(Diamond)-Verdine (Rahul Barua on vacation 02/12)
GR Grandeur of the Seas - none
ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)
(Diamond) -Coumella Arandia
JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )
LG Legend of the Seas -none
LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD
(Diamond)--
Nicola Baker
MJ Majesty of the Seas- none
MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)
MN Monarch of the Seas- none
NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)
OA Oasis of the Seas (Concierge)Allan/Natalia
(Diamond) Roberto
RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12
(Diamond)
Silvia Abreu De Gasperi(till March 6th,returning in May)
RH Rhapsody of the Seas -Amit(date TBD)
SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation
SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)
VI Vision of the Seas - none
VY Voyager of the Seas -Israel Sanchez(till 03/12)


To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com
The underscore is ONLY between the ships two letters and Concierge.
i.e
EX_Concierge@rccl.com


On ships with Diamond lounge concierge,add the word diamond in front of concierge
i.e
FR_DiamondConcierge@rccl.com

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship
i.e
OA_Concierge01@rccl.com
The North East of England
3,263 Posts
Joined Sep 2007
Originally posted by isdoo
Raj Bhugwath - Ken is back on the 22nd April
Then you will find Raj back on guest relations where he is still a charmer!
Port St. Lucie, FL
4,125 Posts
Joined Oct 2001
Reshma definitely came back to the AD on 2/19/12.
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Marianne
"The great difference between voyages rests not with the ships, but with the people you meet on them." --Amelia E. Barr
Royal Caribbean- more than 2800 points (400+ cruises); NCL-15; Carnival-13; Princess-4; Celebrity-2; Costa-2; Disney-1; Azamara-1; Defunct lines-18
42,853 Posts
Joined Jan 2001
Originally posted by Cruising Fool
Reshma definitely came back to the AD on 2/19/12.
Thanks!
42,853 Posts
Joined Jan 2001
AD Adventure of the Seas -Reshma
(
Fernando on vacation 2/19/12)
AL Allure of the Seas--(Concierge)-Fernando/Rahim
(Diamond)-Dexter Fraser
BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)
EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)
EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)
FR Freedom of the Seas (Concierge)-Willie
(Diamond)-Verdine (Rahul Barua on vacation 02/12)
GR Grandeur of the Seas - none
ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)
(Diamond) -Coumella Arandia
JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )
LG Legend of the Seas -none
LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD
(Diamond)--
Nicola Baker
MJ Majesty of the Seas- none
MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)
MN Monarch of the Seas- none
NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)
OA Oasis of the Seas (Concierge)Allan/Natalia
(Diamond) Roberto
RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12
(Diamond)
Silvia Abreu De Gasperi(till March 6th,returning in May)
RH Rhapsody of the Seas -Amit(date TBD)
SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation
SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)
VI Vision of the Seas - none
VY Voyager of the Seas -Israel Sanchez(till 03/12)


To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com
The underscore is ONLY between the ships two letters and Concierge.
i.e
EX_Concierge@rccl.com


On ships with Diamond lounge concierge,add the word diamond in front of concierge
i.e
FR_DiamondConcierge@rccl.com

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship
i.e
OA_Concierge01@rccl.com
42,853 Posts
Joined Jan 2001
Originally posted by redcrown
Just off the Oasis of the Seas and Ricardo was in the CL and Hayley De Vos Luzio was in the diamond.
Thanks so much!! Any chance you have Ricardos last name?
42,853 Posts
Joined Jan 2001
AD Adventure of the Seas -Reshma
(
Fernando on vacation 2/19/12)
AL Allure of the Seas--(Concierge)-Fernando/Rahim
(Diamond)-Dexter Fraser
BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)
EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)
EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)
FR Freedom of the Seas (Concierge)-Willie
(Diamond)-Verdine (Rahul Barua on vacation 02/12)
GR Grandeur of the Seas - none
ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)
(Diamond) -Coumella Arandia
JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )
LG Legend of the Seas -none
LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD
(Diamond)--
Nicola Baker
MJ Majesty of the Seas- none
MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)
MN Monarch of the Seas- none
NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)
OA Oasis of the Seas (Concierge)Ricardo
(Diamond) Hayley De Vos Luzio
RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12
(Diamond)
Silvia Abreu De Gasperi(till March 6th,returning in May)
RH Rhapsody of the Seas -Amit(date TBD)
SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation
SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)
VI Vision of the Seas - none
VY Voyager of the Seas -Israel Sanchez(till 03/12)


To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com
The underscore is ONLY between the ships two letters and Concierge.
i.e
EX_Concierge@rccl.com


On ships with Diamond lounge concierge,add the word diamond in front of concierge
i.e
FR_DiamondConcierge@rccl.com

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship
i.e
OA_Concierge01@rccl.com
Fishville
7,896 Posts
Joined Mar 2006
Originally posted by PH8
Thanks so much!! Any chance you have Ricardos last name?
If it is the same Ricardo the last name is Mock.
Little Rhody
1,013 Posts
Joined Jan 2000
Originally posted by PH8
Thanks so much!! Any chance you have Ricardos last name?
No sorry. I only dealt with him for the cabana. I spent my time in the DL as we had friends that could only go in there.
42,853 Posts
Joined Jan 2001
Originally posted by Puffinater
If it is the same Ricardo the last name is Mock.
Thats what I was thinking...........just didnt want to assume
Saltash Cornwall England
645 Posts
Joined Oct 2003
Originally posted by PH8
Thanks so much!! Any chance you have Ricardos last name?
It is Mock
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Cruises Booked
Navigator Of The Seas 12/5/17
Navigator Of The seas 22/7/17
Independence Of the seas 30/9/17
The South
13,985 Posts
Joined May 2000
On Freedom, will Rahul return by mid-April? Has anyone had Verdine as a Diamond Concierge? Is Verdine a lady or gentleman?
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Live to Cruise; Cruise to Live!!!
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Diamond Plus
42,853 Posts
Joined Jan 2001
AD Adventure of the Seas -Reshma
(
Fernando on vacation 2/19/12)
AL Allure of the Seas--(Concierge)-Fernando/Rahim
(Diamond)-Dexter Fraser
BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)
EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)
EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)
FR Freedom of the Seas (Concierge)-Willie
(Diamond)-Verdine (Rahul Barua on vacation 02/12)
GR Grandeur of the Seas - none
ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)
(Diamond) -Coumella Arandia
JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )
LG Legend of the Seas -none
LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD
(Diamond)--
Nicola Baker
MJ Majesty of the Seas- none
MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)
MN Monarch of the Seas- none
NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)
OA Oasis of the Seas (Concierge)Ricardo Mock
(Diamond) Hayley De Vos Luzio
RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12
(Diamond)
Silvia Abreu De Gasperi(till March 6th,returning in May)
RH Rhapsody of the Seas -Amit(date TBD)
SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation
SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)
VI Vision of the Seas - none
VY Voyager of the Seas -Israel Sanchez(till 03/12)


To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com
The underscore is ONLY between the ships two letters and Concierge.
i.e
EX_Concierge@rccl.com


On ships with Diamond lounge concierge,add the word diamond in front of concierge
i.e
FR_DiamondConcierge@rccl.com

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship
i.e
OA_Concierge01@rccl.com
42,853 Posts
Joined Jan 2001
Originally posted by PAFC
It is Mock
Originally posted by redcrown
The other posters are correct it is Ricardo Mock. I just received an email from him.
Thanks to the two of you!

Originally posted by SherriZ366
On Freedom, will Rahul return by mid-April? Has anyone had Verdine as a Diamond Concierge? Is Verdine a lady or gentleman?
I read where Verdine was the DL........not sure if it is a man or woman..........thought woman,but looked up the name and it seems to be a man's name.....
Virginia
1,229 Posts
Joined Feb 2001
We were on the Freedom of the Seas 2/19/12 sailing. It was Verdine's (female) first week in the Diamond Lounge and she did a fantastic job. She handled a couple of issues for us and did some extra special things for us as it was our 32nd anniversary.

We're Diamond+ but spent every evening in the Diamond Lounge versus the Concierge lounge, mostly due to her and fellow guests. I think her assignment is temporary as she is providing vacation coverage. We gave her a wow card and noted on the guest comment survey that she should be considered for the next permanent opening.

Lou & Cindy
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Lou
7,301 Posts
Joined Feb 2003
Israel Sanchez will be taking the Voyager to Singapore and will finish his contract on June 2.
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"Work like you don't need the money, love like you've never been hurt, and dance like you do when nobody's watching."

Sue
42,853 Posts
Joined Jan 2001
Originally posted by suzyluvs2cruise
Israel Sanchez will be taking the Voyager to Singapore and will finish his contract on June 2.
Wow.he'll be on a lot longer than planned! ( I just read that on FB!)

and thanks for the Verdine info Lou and Cindy!
42,853 Posts
Joined Jan 2001
AD Adventure of the Seas -Reshma
(
Fernando on vacation 2/19/12)
AL Allure of the Seas--(Concierge)-Fernando/Rahim
(Diamond)-Dexter Fraser
BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11)
EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12)
EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12)
FR Freedom of the Seas (Concierge)-Willie
(Diamond)-Verdine (Rahul Barua on vacation 02/12)
GR Grandeur of the Seas - none
ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12)
(Diamond) -Coumella Arandia
JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 )
LG Legend of the Seas -none
LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD
(Diamond)--
Nicola Baker
MJ Majesty of the Seas- none
MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation)
MN Monarch of the Seas- none
NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12)
OA Oasis of the Seas (Concierge)Ricardo Mock
(Diamond) Hayley De Vos Luzio
RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12
(Diamond)
Silvia Abreu De Gasperi(till March 6th,returning in May)
RH Rhapsody of the Seas -Amit(date TBD)
SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation
SP Splendour of the Seas – Diego Tripaldi(till 04/22/12)
VI Vision of the Seas - none
VY Voyager of the Seas -Israel Sanchez(till 06/02/12)


To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com
The underscore is ONLY between the ships two letters and Concierge.
i.e
EX_Concierge@rccl.com


On ships with Diamond lounge concierge,add the word diamond in front of concierge
i.e
FR_DiamondConcierge@rccl.com

On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship
i.e
OA_Concierge01@rccl.com