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Everything posted by idiebabe

  1. We really enjoy Tamarind so definitely would like to see a Pop Up!
  2. We sailed on Zuiderdam for the Viking Passage a year ago for the 20 Nite from CPH to NYC. I don't agree with the OP's review since our experience was completely different! Captain Bart and Darren Lewis are two of our favorites and have sailed twice with them. They were very accessible throughout the Cruise! In addition, Captain Bart kept us well informed with all that happened throughout the Cruise due to Weather as well as the aiding in a Search and Rescue of a Jumper off an Aida Ship. His "Ask the Captain" was the best we've attended! Captain Bart and Darren were at the Gangway when we would go off in the Ports. In Greenland and Isafjurdur which are Tender Ports Darren would be on land while Crew were handing out Chicken Soup and Hot Chocolate and overseeing the lines getting on the Tenders. As we Debarked the Ship in Brooklyn Terminal both were down at the end of the Gangway saying Good-bye to Passengers. We had Late Fixed Seating and the food was good to very, very good and the Waitstaff and Wine Attendant excellent! Pinnacle was excellent! The Crew was extremely friendly throughout the Ship! This was our fourth Cruise on Zuiderdam and our second after the Remodel. The Ship is in great condition! This was one of our favorite Cruises with a great Captain and HD and a wonderful Crew! I find it hard to believe so much could possibly change in a year with this Ship and this Captain!
  3. Our Friends had an OV with the new Shower last month on Amsterdam. They were in Room #2548. Yes, same as on Koningsdam and Nieuw Statendam.
  4. Could you check and confirm if it's in Open Seating as on some of the other Ships? Thank you!
  5. The difference though with Carnival and FTTF they are not putting them ahead of their Diamonds and Platinums. They also don’t receive the “Captain’s Invite” that only Diamonds receive. HAL, on the other hand, is putting CO ahead of their 5 and 4 Star Mariners. @AncientWanderer CO did negatively impact our Friend’s (who are 4 Star) Dining experience recently on the Amsterdam. Since CO is fairly new to the other Class Ships I guess we’ll be hearing more from non-CO and Non-Neptune passengers on whether they, too, felt the MDR has been affected on non-Pinnacle Class Ships.
  6. Our Friends who are 4 Star was Sailing with us on the Amsterdam on August 12th Sailing. We are on opposite schedules for Dining Times. We do Late Seating and they normally do Early Seating. We booked last minute and they were unable to get Early Seating and were Waitlisted which was 5:00 pm so were put in Open Seating. They asked the 2nd Night if they could make a Reservation for a few nights as they did in the past when in Open Seating. They were told only at 5:15 or after 8 pm. They told them they had Tables “in Reserve” and would not be able to accommodate them. They like to dine alone and the one night they were put at an 8-top Table by themselves while smaller Tables around them were empty during their entire meal. These were Tables “in Reserve “ for CO. They dreaded going to the MDR on this Cruise and felt CO negatively affected their Dining experience. Maybe this works on Pinnacle Class Ships but on Ships with no dedicated space if it’s negatively going to impact other passengers...not such a good idea! Also, the dedicated Club Orange line at Guest Services is so Carnival! Only difference is Carnival at least had Diamonds/Platinums included in the Line along with FTTF where HAL has CO only.
  7. This is the New World...sadly! We own a Restaurant and very sad that people come out to eat and don’t have conversations. The young kids have their Tech Devices, Parents on their Cell Phones playing and even the young couples just sit there on their phones and don’t talk. I walked by one Table of a young couple who appeared to be on a date. I thought maybe they were texting each other. She was playing Candy Crush and he was checking emails. The worst thing is they don’t even look up at the Servers when asked for their drink order, etc.
  8. How the Paper Laundry Bags got started is someone on our Roll Call posted about stuffing the Paper Laundry Bag and how it ripped. She mentioned she purchased the Laundry Package for this Cruise. The gal who posted it sails Carnival and Celebrity often as well as HAL. When asked she said it happened on an AK Cruise a year ago on Eurodam. We've sailed Eurodam this past February and had Canvas Blue laundry bags. She may have had her Cruise Line's mixed up when referring to the "Paper" Laundry Bag (or maybe that particular Sailing gave them). At any rate this seemed to be what started the "rumor" if HAL was doing away with the Blue Canvas Bags. From everyone's recent experiences apparently they're not!
  9. I wouldn't be sorry to see ATK go either! Enjoyed the days of the Guest Chefs and also when the Departments did cooking competitions against eachother complete with a panel of Judges. We also participated in a couple of the Cooking Classes where after the Class we then went into Pinnacle and were served the dishes and Wine.
  10. You know what crew members say when people get off the Ship! I can imagine what they say about some people! 😂 I don't consider crew members "such good friends" but have run into Waitstaff and Wine Attendants who we've met on other Ships as well as Officers and Specialty Restaurant Managers, etc. They have gone out of their way to come over to us when they see us (before we've seen them) even though we are not in their Section of the Dining Room or when we have seen them up on Lido, etc. There is no monetary gain for them to do that! @RocketMan275 We do build up a rapport with our Waitstaff and our Wine Attendant through Fixed Dining and have run into them on Debark day and they have not been any different than the day before toward us. We actually have run into them on other Ships and they have gone out of their way to come over to us when they see us. You know what the saying is "We Love all our Customers! Some when they are coming and others when they are Leaving"! 😉
  11. We recently just had the same thing on Amsterdam. Some Decks had it shut off in the overnight hours but one morning the whole Ship had it shut off from 9:30 a.m. - 11:00 a.m. to fix a pipe. They gave us a letter the evening before about it. Be sure to run the water in sink and in tub for about 5 - 10 minutes after they turn it back on. You will have some brownish water coming out at first. They set up portable Coffee and Water stations in Lido. We had this done on a Port day so most people were off the Ship when the water was turned off.
  12. The problem, Sail, is many impacted to date never signed up for the Luggage Direct Service. HAL gave BAGS the information of the entire Ship’s Roster putting at risk the non-participants of this Luggage program.
  13. I'm very sorry that you received the Letter. We were initially told it was five Carib Sailings and three Ships (NS, Oostie and Zui) that were affected and then it became six Sailings and then seven Sailings and now Veendam (and Veendam earlier than the initial Time Frame). Some who were on my 1/6 NS Sailing that initially did not get the May 30th Letter just received the Letter yesterday so, yes, it is definitely expanding. The one Gal on my Sailing who's Canadian said she was told in the Letter to protect yourself and the Letter gave ways including notifying the RCMP Passport Office, Equifax and TransUnion as well as getting a Credit Monitoring System. What a mess and she also did not sign up for Luggage Direct! I also hope that HAL will review it's policies and make changes especially when they share Ship's Rosters with a 3rd Party when only a small percentage sign up for a Service with that 3rd Party!
  14. Not a big issue for you because you weren't impacted! I don't think the couple on the NS Sailing that walked off with their bags and found out their info was stolen feels the same way and is now waiting for a course of action! Hacking is done with Criminal intent. All of us can be hacked by someone searching the Net for this info, etc. but this Company was targeted knowing they would have all this information on the Passengers. The odds of being singled out by a search on the Net is not the same as having your name on a list that was stolen by a group of Hackers!
  15. No and was pretty much told by the Privacy Dept. for Carnival Corp. to consider ourselves lucky that our names aren't on the List supplied by BAGS. We have a Credit Monitoring Service because we own a business but wanted to share what happened to alert others on these Sailings of the situation.
  16. Thank you Miss G and KK! So agree that the entire lists of all passengers should not be given out especially when only a small percentage used this Service. Sad, too, that many who received a Letter that their Info was stolen did not sign up for this Service. IMHO, HAL needs to change this Policy of sharing all Passenger Info with 3rd Party Vendors as in the case of Luggage Direct. It makes me wonder how many other Sailings were impacted that HAL is not aware of (yet)!
  17. Letters were sent out to some Passengers who sailed on Nieuw Statendam, Oosterdam and Zuiderdam Carib Sailings from Mid-Nov 2018 thru Mid-January. These Sailings were impacted by a Breach of Info of our Name, Address, DOB, Passport # as a result of HAL giving the entire Roster of passenger’s info to a Company named BAGS who handle the Luggage Direct program. BAGS had their system hacked. It does not matter if you used this service or not. Many on the List of those impacted did not sign up for Luggage Direct. Letters were sent out on May 30th to passengers after BAGS submitted a Report to HAL saying those Passengers were affected. Some posted on another site yesterday that they just received a Letter within the last two days. It must be coming to light that more have had their Info compromised since the Letter went out on May 30th. We were on the January 6th NS Sailing and I was told I was not impacted but the Gal I spoke with in the Privacy Dept. via emails was unprofessional and did not answer my questions so not totally confident with her response especially since more people have received Letters in the last two days. Very disturbing that HAL would give the entire Ship’s Roster to a 3rd Party regardless if someone is using the Service or not! You can call 1-800-445-3719 which is a Help Line to find out if you are on the List given to HAL by BAGS of those that up to this point they know had their Info compromised.
  18. First time we went to Pearl Harbor and other visits did a Private Tour around the Island. Kauai we've done the Heli Tour through HAL which is amazing and also have done the Movies Tour mentioned above (great, fun Tour). One of the highlights in Lahaina was the Feast at Lele. It's different than a normal Luau where it's unlimited drinks and actual Table Service (no Buffet) and within walking distance of the Ship. It's also a smaller Venue in a more intimate setting. Also, Lahaina is a great Port for Whale Watching! Hilo we've done tours and in February did a Heli Tour through HAL. Very good but Kauai was the best! The one Tour in Hilo we enjoyed was a Small Group Excursion through the Ship that went to VNP, the Lava Tube, etc. and included lunch with Wine. Kona, we did the Tour mentioned above with Tours by Locals which was very good!
  19. We're also interested to see how this affects other Passengers! Special Seating in the Main Show Lounge and depending on how they sectionalize the MDR definitely may not go over too well with a lot of passengers!
  20. Kauai is our favorite! First time did the Helicopter with Blue Hawaiian. Amazing! Flying into Waimea Canyon was incredible! Second time booked a tour through HAL that was a Small Group and went to locations where Movies were filmed. A fun, informative tour with great Scenery.
  21. We started requesting 2-Tops after a few not so good experiences unless we Cruise with Family or Friends. We actually switched off of a 6-Top Table after three nights because of a Woman monopolizing conversation with bragging about everything! Bragging about how much Jewelry she bought onboard, at Diamonds International, etc. She was a monopolizing conversation bore!
  22. Try a Snooze (Sound) Machine on the nightstand between you. They are relatively inexpensive and have different sounds such as the sound of the Ocean, etc. My Sister travels with one when sharing a room with a friend who snores.
  23. We've done the Pop Ups on Zuiderdam (twice), Oosterdam and Eurodam. Have also done Sel de Mer five times between the Nieuw Statendam and Koningsdam. We really enjoy it especially the actual Sel de Mer Restaurant on the Pinnacle Class! We enjoyed the Pop-Ups on Zui and also Odam! However, we were very disappointed with Eurodam's Pop Up and felt it was not that good when we were on her in February but we also felt that way about Eurodam's Pinnacle Grill.
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