Jump to content

You haven't seen everything yet


CoachT

Recommended Posts

While I agree to a point with your idea, I don't think it should be held to people who just book suites. We have booked balconies on the Lido which costs more and just last year had an aft wrap on Freedom. While this particular room was not a suite (it is on some ships but not freedom) we certainly paid the price of some suites - so maybe some category for monies on specific levels would be appropriate.

I should have been clearer, yes, some balconies should get extra credit too!

You get the point!

Link to comment
Share on other sites

I have a little off subject question. I have 19 cruises and my wife has 19 cruises. When we both get to 25 cruises "milestone" will be both be able to get the 25% off on different cruises. :confused::confused:

Link to comment
Share on other sites

The loyalty program is going to be further enhanced to give more credit based on how much profit you bring to Carnival. Only sail for $399 a person and sneak on your booze and take your own shore excursions? You will find your loyalty will not be as rewarded as those who spend more both for their cruise and onboard!

 

I think you are right on target with this. If anyone is spending time and money for a programmer to write the code for a system like this you would want any and all future possibilities written into it. Then they can turn on those features as needed. To have that written later would be a real pain and even worse if the current programmer is no longer there in the future.

 

I would expect new features to be turned on in the upcoming years as needed to generate bookings.

Link to comment
Share on other sites

  • 4 weeks later...
The loyalty program is going to be further enhanced to give more credit based on how much profit you bring to Carnival. Only sail for $399 a person and sneak on your booze and take your own shore excursions? You will find your loyalty will not be as rewarded as those who spend more both for their cruise and onboard!

 

You know this how?

Link to comment
Share on other sites

Is there any truth to this? Is there any thing you can provide to is with more detail?

I would love this because we book all possible excursions thru the cruise line (unless the one we want is not offered), we also buy ALL drinks on board! We usually get at least one spa treatment as well. We end up spending well over the price of a higher category cabin than the OV we book.

It would be nice to be rewarded for total spent...that may make me a lottle more brand loyal.

Link to comment
Share on other sites

I have a little off subject question. I have 19 cruises and my wife has 19 cruises. When we both get to 25 cruises "milestone" will be both be able to get the 25% off on different cruises. :confused::confused:

 

Yes....you can use it on different cruises or the same cruise.

 

You can use it ON the 25th cruise OR save it for a more expensive cruise like we did.

 

We used my 50% and hubby's 50% on our Hawaiian cruise and it paid for all our excursions and more!!!

Link to comment
Share on other sites

I have said all along that the truly "fair" way to reward individuals was on the dollar spent.

 

Just like the credit card companies do.....

 

So this plan (if it is true) sounds fine to me.

 

They should give extra points to those who spend the most......

 

AND if a single pays DOUBLE....they should get DOUBLE points.

Link to comment
Share on other sites

Because like HAL they will probably be implementing the suite bonus and spending bonus. Otherwise why separate the two????

 

I expected that to happen at the implementation of the program, and was surprised it didn't.

 

Kevin C

Link to comment
Share on other sites

The loyalty program is going to be further enhanced to give more credit based on how much profit you bring to Carnival. Only sail for $399 a person and sneak on your booze and take your own shore excursions? You will find your loyalty will not be as rewarded as those who spend more both for their cruise and onboard!

 

That's what most loyalty/rewards programs do - except not based on how much "profit" per se - but how much money you spend. It only makes sense to me, and I welcome it! :D

Link to comment
Share on other sites

If they really want to be fair, they would double the VIFP points for single/solo cruisers since we pay double for our cabins...just sayin:D

 

I completely agree!!!!! We pay for 2 people... give us credit for 2 people!!!

 

I wont hold my breath though. :rolleyes:

Link to comment
Share on other sites

We're not BIG spenders though we normally get balconies and book most of our excursions through Carnival. We don't drink....don't gamble, don't do the spa thing...don't do the specialty restaurants, etc. But I wouldn't mind a bit if they went along the lines of rewarding passengers for $$ spent aboard....it seems perfectly fair to me and makes a lot of sense. Perhaps it would entice passengers to stop smuggling the booze and booking excursions privately in order to receive better perks... but I think the perks would have to be pretty impressive to achieve this. ;)

Link to comment
Share on other sites

Frankly it should be like the rules in Vegas. Cruise when in and where you want in the category you want and stop playing and chasing COMPS.

 

Carnival knows where it stands in the industry as a VALUE mass market cruise line. It can make a profit on the lower spenders in volume, but those who pay for the higher categories and spend more on board are going to find themselves earning points faster.

 

Those who cruise in insides and chase price drops and smuggle booze and book independent excursions are not going to earn as much as those who bring the most profit to Carnival Cruise Line.

 

 

I see absolutely nothing wrong with this and feel it's about time they did it. Good for CCL! (IF this is accurate)

 

We're not BIG spenders though we normally get balconies and book most of our excursions through Carnival. We don't drink....don't gamble, don't do the spa thing...don't do the specialty restaurants, etc. But I wouldn't mind a bit if they went along the lines of rewarding passengers for $$ spent aboard....it seems perfectly fair to me and makes a lot of sense. Perhaps it would entice passengers to stop smuggling the booze and booking excursions privately in order to receive better perks... but I think the perks would have to be pretty impressive to achieve this.

 

 

 

I am the same...a mid line cruiser. Although we drink, we don't book suites just basic balconies. However, if there are people on board booking suites and spedning beaucoup $$$...why shouldn't they be recognized?? They're good customers.

Link to comment
Share on other sites

Interesting, so rewards would not be loyalty to the line but rather how much you can afford to spend? Cruise lines started out this way. First class passengers will probably want to be separate from those in steerage.:rolleyes:

Link to comment
Share on other sites

I expected that to happen at the implementation of the program, and was surprised it didn't.

 

Kevin C

I was hoping the same thing. In all our cruises except one, we have done a balcony or better, also spend lots on drinks and in the casino, so I was keeping my fingers crossed that they had a point system for money spent to put us into Diamond. That didn't happen.

 

If in fact they are going to do this in the future, I would venture to guess that they didn't implement it initially because they didn't want to upgrade those not at certain levels already by giving points for money spent in the past. If that is the case, now the extra points can only be obtained with money spent on future cruises. Cha ching for Carnival. Still not enough to convience me they value my loyalty. But that is another thread.

Link to comment
Share on other sites

Interesting, so rewards would not be loyalty to the line but rather how much you can afford to spend? Cruise lines started out this way. First class passengers will probably want to be separate from those in steerage.:rolleyes:

 

If you are one who is on the low end as far as what you spend on board, you lose nothing...nothing is being taken away from you (unlike some of the people that lost some of their status...)

The people who spend more will get more, yes....as it should be. You get what you pay for (OR, you should get what you pay for)

 

Making this out to be like the Titanic is being a bit dramatic.

Link to comment
Share on other sites

Interesting, so rewards would not be loyalty to the line but rather how much you can afford to spend? Cruise lines started out this way. First class passengers will probably want to be separate from those in steerage.:rolleyes:

 

Not saying I agree with you comment of separating passengers like they used to, but whats the problem with giving perks for money spent? They do the same thing on airplanes...why is having perks for the more money you spend any different because it's on a cruise ship. You fly first class, you pay more for the ticket, you get more perks...that's how a lot of places operate (airplanes, hotels, concert tickets, sporting event tickets, etc). So, again I ask, why is this a problem when they want to apply the same type of thing on a cruise ship?

Link to comment
Share on other sites

Frankly it should be like the rules in Vegas. Cruise when in and where you want in the category you want and stop playing and chasing COMPS.

 

Carnival knows where it stands in the industry as a VALUE mass market cruise line. It can make a profit on the lower spenders in volume, but those who pay for the higher categories and spend more on board are going to find themselves earning points faster.

 

Those who cruise in insides and chase price drops and smuggle booze and book independent excursions are not going to earn as much as those who bring the most profit to Carnival Cruise Line.

 

Couldn't agree more!

Link to comment
Share on other sites

It's not unusual for loyalty programs to reward customers based on the amount of money they spend.

 

Sandals has a great program. First, for every 70 days you stay, you get a free week, any room at any resort. It doesn't matter if you stayed 70 days in the cheapest room at the least expensive resort, you can have the most expensive butler suite if it isn't booked yet.

 

On top of that, you build up points based on the full rack rate of the room that you book. Mind you, the rate is usually well-discounted, so you don't pay the full rack rate, but you get points as if you did pay full price. So the more expensive room you book, the more points you will get. You can then use those points to get a discount on a future stay. You can use the points on your next stay, or let them build up for a larger discount, whatever you choose. You don't get points for extras, like spa services or excursions.

 

I see nothing wrong with rewarding customers that spend more.

Link to comment
Share on other sites

If this is true and comes to fruition, I think it will be a great idea but would have to see the details. It would kind of be like some of the programs Colleges and University athletic departments use for seating and perks. For example, you get 1 point for each year you donate to the school athletic department and you get 1 point for every $1,000 of donation. Me and Joe Blow may have both donated for 10 years and we get equal points for that, but if he donates $10K/year and I donate $1K/year, he should get more "points" and thus better seats and other perks. Reward longevity (number of cruises/days) but also reward money spent which helps their profits.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...