Noro onboard the emerald???

[bcnvcanada]

Has anyone heard that Noro is onboard the emerald?

A friend told us they got an email from princess not

to board or come to Southampton dock area before 14:00 on

Saturday. We are scheduled to board, but we did

not get said notice. We are not in North America

so we can't call princess. Anyone know?

[born2cruize]

Has anyone heard that Noro is onboard the emerald?

A friend told us they got an email from princess not

to board or come to Southampton dock area before 14:00 on

Saturday. We are scheduled to board, but we did

not get said notice. We are not in North America

so we can't call princess. Anyone know?

 

Are you sure the letter is not referring to the staggered boarding?

[bcnvcanada]

No, they said they recieved an email saying the sailing would

be delayed at least by two hours. We checked our Princess docs

had did not see anything about this. We don't know who to

contact, suggestions? It is to rain Saturady and we don't want

to get to the port are and stand around. We knew of the staggered

boarding times.

[likeadisguise]

Are you booked through a TA? They would have received the notification, though for noro Princess often follows up with an email directly to passengers the next day.

 

You can call Princess UK, they can't make any changes on your booking, but they can see it and any notifications that went out (don't know that number offhand, sorry!). Or email customerrelations@princess.com?

[JustAnOrdinaryGirl]

Has anyone heard that Noro is onboard the emerald?

A friend told us they got an email from princess not

to board or come to Southampton dock area before 14:00 on

Saturday. We are scheduled to board, but we did

not get said notice. We are not in North America

so we can't call princess. Anyone know?

 

 

 

yes there is. emails are coming through now it appears. basically they are deep clean/sanatising prior to our sail so your arrival time at pier needs to be 2 hours later than you were told originally. may be worth checking your junk/spam folder in emails or ta if you used one

[Cruize]

Sure hope all is well aboard before we board b2b August 16th!

 

Paul

[bcnvcanada]

Thanks for the update. One more question, do elites get to board at

any time? We were scheduled on a National Coach, and are trying to

change it time? again, thanks for the help.

[stunnedinva]

Thanks for the update. One more question, do elites get to board at

any time? We were scheduled on a National Coach, and are trying to

change it time? again, thanks for the help.

 

Yes, generally. When we checked in at the end of May, we were given a "boarding group 2" card, which was a surprise since we were there so early. But when they began boarding, they called boarding groups 1 and 2 at the same time.

[Pam in CA]

Thanks for the update. One more question, do elites get to board at any time? We were scheduled on a National Coach, and are trying to change it time? again, thanks for the help.

Yes, once boarding starts and after the ship is cleared and cleaned. "Any" time does not mean you can board while the ship is being deep cleaned. If you arrive earlier, you'll be waiting with everyone else.

[englishbird]

Yes, there has been noro on the current Emerald cruise. Only a small outbreak of 37 passengers and 4 crew.

[Wavelet]

Yes, there has been noro on the current Emerald cruise. Only a small outbreak of 37 passengers and 4 crew.

 

We are sailing on the Emerald 7/12. How long does the virus stay on the ship? I know they're doing a deep cleaning, but if crew members have it will that do any good?

For the experienced cruisers, pls excuse my ignorance on this matter. It is only our second cruise.

[beg3yrs]

We are sailing on the Emerald 7/12. How long does the virus stay on the ship? I know they're doing a deep cleaning, but if crew members have it will that do any good?

For the experienced cruisers, pls excuse my ignorance on this matter. It is only our second cruise.

 

It stays on the ship only as long as humans keep it there. The deep cleaning will pretty much get rid of it on surfaces so it is people who keep it going. Sick crew are well trained to stay isolated until they are no longer contagious. It is generally the minority of passengers who spread it as they bring it onboard and then refuse to "ruin their vacation" when their symptoms become apparent and they subsequently spread it to others.

 

Your best protection is to avoid touching with your hands/fingers, surfaces like railings, elevator buttons, door knobs and so on. Of course there are times when this can't be avoided so you also wash your hands frequently and avoid touching your mouth, nose and eyes. Some people even avoid shaking hands and I've seen this done by the crew when there is a noro alert.

 

Knock wood here: We follow these precautions and have not yet caught noro (on a ship at least).

Edited June 25, 2014 by beg3yrs

[Wavelet]

It stays on the ship only as long as humans keep it there. The deep cleaning will pretty much get rid of it on surfaces so it is people who keep it going. Sick crew are well trained to stay isolated until they are no longer contagious. It is generally the minority of passengers who spread it as they bring it onboard and then refuse to "ruin their vacation" when their symptoms become apparent and they subsequently spread it to others.

 

Your best protection is to avoid touching with your hands/fingers, surfaces like railings, elevator buttons, door knobs and so on. Of course there are times when this can't be avoided so you also wash your hands frequently and avoid touching your mouth, nose and eyes. Some people even avoid shaking hands and I've seen this done by the crew when there is a noro alert.

 

Knock wood here: We follow these precautions and have not yet caught noro (on a ship at least).

 

Thanks for the response. We're careful, but will be especially so this time.

[OCruisers]

Be especially careful in the ship's gift shops. It's almost impossible to completely sanitize everything in them others have touched. ;)

LuLu

[Ereggae]

We received these two numbers for emergencies but not sure which numbers they use outside of the USA.

 

800-545-0008 or 661-284-4410

[Ereggae]

Has anyone heard that Noro is onboard the emerald?

A friend told us they got an email from princess not

to board or come to Southampton dock area before 14:00 on

Saturday. We are scheduled to board, but we did

not get said notice. We are not in North America

so we can't call princess. Anyone know?

 

 

We received these two numbers for Day of Travel Emergencies but not sure which numbers they use outside of the USA.

 

800-545-0008 or 661-284-4410

[beg3yrs]

We received these two numbers for Day of Travel Emergencies but not sure which numbers they use outside of the USA.

 

800-545-0008 or 661-284-4410

 

Both numbers are US numbers and can be called from overseas. I've found it is actually easier to use the non-800 number as you don't have to deal with a recording telling you the 800 number is not a free call when dialed internationally.

 

Be sure to prefix US numbers with the international access code (usually a plus sign on a cell phone and sometimes 001 or 01 or whatever from landlines - that varies by country), followed by the US country code which is 1. So from a cell phone it would be +1 661 284 4410.

[custompcsys]

People seem to forget that norovirus and other similar viruses are everywhere, not just on cruise ships. You can go to a buffet restaurant a mile from your house and get it. The one time I caught it was on land. In this particular case you are talking about 37 people out of more than 3,000...figure the percentage. Your odds are far better of not catching it even if there is an outbreak.

 

Keep things in perspective and just follow the basic hygene steps posters are talking about. Odds are better than 99% that you will have a great trouble-free cruise :)

[likeadisguise]

Princess UK is at 0843 374 0014.

[Thrak]

People seem to forget that norovirus and other similar viruses are everywhere, not just on cruise ships. You can go to a buffet restaurant a mile from your house and get it. The one time I caught it was on land. In this particular case you are talking about 37 people out of more than 3,000...figure the percentage. Your odds are far better of not catching it even if there is an outbreak.

 

Keep things in perspective and just follow the basic hygene steps posters are talking about. Odds are better than 99% that you will have a great trouble-free cruise :)

 

There was a recent article in our newspaper regarding noro. It said that only about 1% of the issues occur on cruise ships but they get 99% of the press.

 

I think that elevator buttons and stairway banisters are some of the "best" places to pick up the bug.

 

People need to remember that hand sanitizer does nothing to halt noro. Soap and water are your friends in that regard. It's like voting in Chicago, "wash early, wash often..."

[BruceMuzz]

All of my colleagues in the cruise industry agree with the CDC.

The best place to contract Norovirus on a ship is the Buffet.

The second best place to contract Norovirus on a ship is a public toilet.

 

If you avoid these two locations - and keep your hands out of your mouth and nose - the chances of being infected are very slim.

Edited June 26, 2014 by BruceMuzz

[caribill]

There was a recent article in our newspaper regarding noro. It said that only about 1% of the issues occur on cruise ships but they get 99% of the press.

 

 

Not even 1%.

 

Inb the USA, about 21,000,000 people get noro each year. 1% of that would be 210,000 people and that is much higher than the number of people who get noro on cruise ships worldwide, not just the USA.

[Illyria]

People seem to forget that norovirus and other similar viruses are everywhere, not just on cruise ships. You can go to a buffet restaurant a mile from your house and get it. The one time I caught it was on land. In this particular case you are talking about 37 people out of more than 3,000...figure the percentage. Your odds are far better of not catching it even if there is an outbreak.

People that are unfamiliar with cruising (and with noro, for that matter) seem to dwell under some strange misconception that norovirus just "appears" on cruise ships because...viruses just love middle of the ocean?? Every time there's an outbreak on a ship, that means that a passenger brought in onboard after contracting it on shore (during a noro outbreak, like the one in the U.K. right now - or so many outbreaks that happen in southern and southeastern parts of the U.S., hence so many outbreaks on cruise ships that sail out of those ports).

[Coventrykid]

Just returned from 17 days on Emerald. Yes we were in a code red situation.

Just be very careful from the start and keep washing your hands.

[CCFC]

Ahh a fellow Coventrian! Boots do an anti-viral hand foam and that seems to have kept me clear of any nasties though I am careful when leaving the loos and use a paper towel to open the door (as suggested!)