Jump to content
Cruise Critic Community

Carnival Liberty Evacuation

pauleydm

By pauleydm,
in Carnival Cruise Lines

 Share

Recommended Posts

jpm1973

jpm1973

Posted
Posted

He did clarify - see below.

 

We were told by Laly, the Carnival Care specialist, that we were granted clearance yesterday by the coast guard, but it was retracted due to us not sailing last night. According to her, we have now been granted clearance by the coast guard this morning and are set to sail tonight or early tomorrow. As far as refunding air fare, the refund will be for outbound flights. I tried to edit my morning post, but I had exceeded my allowed editing time set by Cruise Critic.
Link to comment
Share on other sites
Jackievi

Jackievi

Posted
Posted (edited)
I think he meant they originally had permissions to sail yesterday, but it was retracted. However, this morning they were given permission. That is how i interpreted that. I am hoping that is correct!

 

Yes, that is how I read it too, so they will be returning to San Juan either today or tomorrow and able to remain on the ship until Sunday.

 

Yes, thanks everyone, I saw pauleydm's post clarifying it. Such good news!

Edited by Jackievi
further info
Link to comment
Share on other sites
idiebabe

idiebabe

Posted
Posted
We were told by Laly, the Carnival Care specialist, that we were granted clearance yesterday by the coast guard, but it was retracted due to us not sailing last night. According to her, we have now been granted clearance by the coast guard this morning and are set to sail tonight or early tomorrow. As far as refunding air fare, the refund will be for outbound flights. I tried to edit my morning post, but I had exceeded my allowed editing time set by Cruise Critic.

 

Thanks, Pauley, awesome! :) Carnival has really handled this situation very well! Please continue to keep us posted! :)

Link to comment
Share on other sites
pauleydm

pauleydm

Posted
  • Author
Posted

To answer a previous question, we are staying on the ship until Carnival says otherwise. I do want to make something clear, which hopefully will stop some of the back and forth that has occurred. Since we were allowed to reboard the ship on Monday, all information that I have posted has been either announced by the captain, the cruise director, stated in a letter that was delivered to our stateroom or information that I have been given by a crew member, guest relations or a Carnival Care specialist. Most of these posts have been in real time. I do not have a direct line of communication as Crusinkid does, that is why I have not posted information about the damage to the engine room or what repairs will be necessary to fix the ship. I will only post what we are being told and nothing more. As far as internet, I am not using the free wifi. I have better service using my data plan.

Link to comment
Share on other sites
jam82

jam82

Posted
Posted
Good morning. We got our walking papers this morning. Zone 10 with a flight to our home in Orlando. If you have been following my posts, our intention was to only be flown to San Juan and then stay in a hotel until we can take our original flight back home on the 13th. Guest services said they would cover the hotel expense. Because our flight plans were not what we requested on our form, we went to the Victoria lounge to speak to a Carnival Care specialist to fix our flights. While on hold with the Miami office, the Carnival Care specialist was pulled aside and told that we have received coast guard clearance and will be sailing to San Juan either tonight or early tomorrow. Guests will then be able to stay on the ship until the 13th. I was just informed by the Carnival Care specialist that clearance was granted yesterday, but the coast guard retracted it. However, she was not able to say way it was retracted. Most of the evening last night, we had fuel trucks next to the ship. The letter we received this morning also stated that our air fare will be refunded. So we have received a free cruise, 50% off another cruise, refunded gratuities and pre paid shore excursions and refunded air fare. If anything changes, I will post an update.

 

That's great that they're covering your airfare. Are they letting guests off the ship for excursions today? I hope all goes well with this latest plan and you can enjoy the rest of your cruise. Thanks so much for keeping us updated.

Link to comment
Share on other sites
dvond

dvond

Posted
Posted
We were told by Laly, the Carnival Care specialist, that we were granted clearance yesterday by the coast guard, but it was retracted due to us not sailing last night. According to her, we have now been granted clearance by the coast guard this morning and are set to sail tonight or early tomorrow. As far as refunding air fare, the refund will be for outbound flights. I tried to edit my morning post, but I had exceeded my allowed editing time set by Cruise Critic.

 

Are you able to get off the ship today?

Link to comment
Share on other sites
gone_cruisin

gone_cruisin

Posted
Posted
True it's impossible to know what the full contingency plan is at this point.

If the ship can't sail at full power they might decide to go to various alternatives for those sailing 9/13 and onward.

 

 

That's what I'm wondering. A modified sailing wouldn't be bad. I told the family when booking this cruise, because it's hurricane season, don't book for the itinerary...book for the ship/room.

Link to comment
Share on other sites
rflan22

rflan22

Posted
Posted
That's what I'm wondering. A modified sailing wouldn't be bad. I told the family when booking this cruise, because it's hurricane season, don't book for the itinerary...book for the ship/room.

 

Good thought. I booked for October, and booked for the itinerary + planned excursions accordingly. While a different itinerary would be somewhat frustrating, as long as the missed excursions (through carnival) would be refunded, a week on the ship in the Caribbean is nothing to complain about!

 

I hope it sails this week, hope it sails on full power, and hope it sails on full power to all of the intended destinations!

Link to comment
Share on other sites
sweetsixteencruisers

sweetsixteencruisers

Posted
Posted
That's what I'm wondering. A modified sailing wouldn't be bad. I told the family when booking this cruise, because it's hurricane season, don't book for the itinerary...book for the ship/room.

 

Perfect thinking!! We were on the Conquest a few weeks ago. Well, tropical storm Ericka changed our plans. We missed St. Maarten and St. Kitts. Stayed overnight in PR, went to Grand Turk (a few days earlier then scheduled) and then to Nassau (not to happy about that) but in the end we had beautiful weather and the seas were calm. We had an awesome time!

 

Good Luck hope everything works out!

Link to comment
Share on other sites
fourcruisin

fourcruisin

Posted
Posted

Latest post from a social media site from CCL.

 

CARNIVAL LIBERTY STATEMENT

September 10, 2015 – 11am

 

The Carnival Liberty continues to remain in St. Thomas following an engine fire that occurred on Monday, Sept. 7, while the ship was docked there during a scheduled port of call visit. Guests are in the process of being flown home from St. Thomas. Several hundred were transported from St. Thomas yesterday and charter flights will continue throughout the day today to a variety of destinations within the U.S. based on where guests live. Charter flights are being utilized based on the limited availability of commercial flights.

 

Carnival Liberty will depart St. Thomas once the U.S. Coast Guard has fully completed their activities on board. All future cruises, including the next voyage departing Sunday, September 13, are scheduled to operate as planned.

 

All guests are being provided with a full refund of their cruise as well as a 50 percent discount on a future cruise. This is in addition to a $150 per person credit that has already been applied to guests’ shipboard accounts.

 

There were no injuries to guests or crew as a result of the fire which was extinguished by the ship’s automated suppression system. All hotel services including air conditioning, elevators, toilets, galleys, etc. are fully functional and the ship's normal array of activities, entertainment, dining options and programming are being offered. All guests are being accommodated on board until their scheduled charter flights depart and are free to enjoy the beaches, shopping, watersports and variety of activities available in St. Thomas.

 

We apologize to our guests for this unexpected disruption to their vacation and the inconvenience they are experiencing.

 

Carnival Liberty departed San Juan on Sunday for a seven-day Caribbean cruise with 3,346 guests and 1,150 crew on board.

Link to comment
Share on other sites
ragethjj23

ragethjj23

Posted
Posted
Perfect thinking!! We were on the Conquest a few weeks ago. Well, tropical storm Ericka changed our plans. We missed St. Maarten and St. Kitts. Stayed overnight in PR, went to Grand Turk (a few days earlier then scheduled) and then to Nassau (not to happy about that) but in the end we had beautiful weather and the seas were calm. We had an awesome time!

 

 

 

Good Luck hope everything works out!

 

 

Wouldn't be happy with a modified itinerary. Nope. Not after planing this for over a year and a half.

Link to comment
Share on other sites
kublaieod

kublaieod

Posted
Posted

WOW - Over 1K posts. I appreciate greatly what the OP has contributed for us "cruise junkies".

 

Carnival did a wonderful job handling this situation from what the OP has reported.

 

With the volatility of this thread I wouldn't feel you need to be obligated from this point on to report anything.

 

Thank you so much for keeping us in the loop and remaining incredibly objective and understanding.

Link to comment
Share on other sites
pamrose228

pamrose228

Posted
Posted
Wouldn't be happy with a modified itinerary. Nope. Not after planing this for over a year and a half.

 

Been on several cruises that had modified itineraries. Wasn't happy at first but you make the best of it. Next cruise is in a couple of weeks worried about hurricanes but if things change I'm sure I will deal with it.

 

In your cruise contract that cruise line has the right to change itinerary.

Link to comment
Share on other sites
pghsteelerfan

pghsteelerfan

Posted
Posted (edited)
They may change to something better?

 

St. Thomas, St. Maarten, St. Croix, Tortola are all within a floating distance away.

 

We're on the 9/20 sailing, so have been closely following this thread (again, thank you Pauleydm for the updates). With passengers embarking/disembarking in Barbados, I'm guessing that would be a definite stop. They may change itinerary to a similar one they did a couple weeks ago with the hurricane. San Juan, sea day (instead of St. Thomas), sea day, Barbados, and then whatever they decide after that.

Edited by pghsteelerfan
Link to comment
Share on other sites
ragethjj23

ragethjj23

Posted
Posted
Been on several cruises that had modified itineraries. Wasn't happy at first but you make the best of it. Next cruise is in a couple of weeks worried about hurricanes but if things change I'm sure I will deal with it.

 

In your cruise contract that cruise line has the right to change itinerary.

 

 

I understand that, but per their communication they have said she will sail as scheduled. And if that were to change last minute, I would not be happy.

Link to comment
Share on other sites
Schoifmom

Schoifmom

Posted
Posted
wow - over 1k posts. I appreciate greatly what the op has contributed for us "cruise junkies".

 

Carnival did a wonderful job handling this situation from what the op has reported.

 

With the volatility of this thread i wouldn't feel you need to be obligated from this point on to report anything.

 

Thank you so much for keeping us in the loop and remaining incredibly objective and understanding.

 

totally agree

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share
Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...