Rare mitsugirly Posted April 12 #6376 Share Posted April 12 11 hours ago, mfs2k said: To avoid this issue, attach a credit card to your room for pre-arrival, for any outstanding balances, then have Guest Services post your gift cards to your folio so you have a credit balance. You can then buy chips and charge them to your room. The credit balance will offset your charges. Any remaining balance will be charged to your credit card at the end of the cruise. Not sure what happens if you have a remaining credit balance. Yea, I know but it was toward the end of the cruise and we could have just went up to the kiosk and put a card on there but ehhh, decided not to. I guess it wasn't meant to be. The slots filled our time and we were ok with that. 2 Link to comment Share on other sites More sharing options...
Esmerelda Posted April 18 #6377 Share Posted April 18 I apologize, I know know if this answer is within this thread but I did try a search first. I added a AARP gift card in about noon today. My balance has not changed. It took the card number/pin, screen said it was applied. I went back into my account, the balance is the same prior to me adding the gift card? Is this normal? Thanks for any insight. Link to comment Share on other sites More sharing options...
mfs2k Posted April 18 #6378 Share Posted April 18 9 minutes ago, Esmerelda said: I apologize, I know know if this answer is within this thread but I did try a search first. I added a AARP gift card in about noon today. My balance has not changed. It took the card number/pin, screen said it was applied. I went back into my account, the balance is the same prior to me adding the gift card? Is this normal? Thanks for any insight. if you still have a gift card balance, it wasn't saved in the Carnival app and you should do it again. 1 Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted April 18 #6379 Share Posted April 18 29 minutes ago, Esmerelda said: I apologize, I know know if this answer is within this thread but I did try a search first. I added a AARP gift card in about noon today. My balance has not changed. It took the card number/pin, screen said it was applied. I went back into my account, the balance is the same prior to me adding the gift card? Is this normal? Thanks for any insight. Same thing happened to me. I inputted the amount I wanted to pay in Other Amount (the amount on the gift card) then inputted the gift card number and pin and click Apply. I click on Select in the Other Amount and a box appears indicating the amount of the gift card I am applying and how much is left to pay. I click on the box that shows I agree to the Terms and Conditions then click on Submit Payment. Try this and I bet you'll be good to go! 2 Link to comment Share on other sites More sharing options...
Kanyon71 Posted April 18 #6380 Share Posted April 18 1 hour ago, ninjacat123 said: Same thing happened to me. I inputted the amount I wanted to pay in Other Amount (the amount on the gift card) then inputted the gift card number and pin and click Apply. I click on Select in the Other Amount and a box appears indicating the amount of the gift card I am applying and how much is left to pay. I click on the box that shows I agree to the Terms and Conditions then click on Submit Payment. Try this and I bet you'll be good to go! I did the same thing today when I was trying to pay off my cruise. Once I went back in and added them all again and then entered that amount into other and submitted that then it applied them. I also panicked at first because it said only 9 cards. I had 11 to apply. I just ended up having to do two payments lol. 3 Link to comment Share on other sites More sharing options...
Esmerelda Posted April 18 #6381 Share Posted April 18 Ok, I’ve put the card and the pin in about 5 more times. I hit apply, it says it’s been applied. I go out, back tot the main page, the amount has not been applied. I guess I will have to call them tomorrow. I’ve tried 3 different browsers, turned off my VPN, cleared my cache, and nothing makes a difference. Thanks for the tips everyone. Link to comment Share on other sites More sharing options...
JoseyP Posted April 19 #6382 Share Posted April 19 On 4/11/2024 at 9:01 PM, Doribeans said: Peter - does Carnival have a service charge for charging your slot account to your room? I was recently on an NCL cruise and they had a 3% service charge for charging your slot play to your room account Doribeans, just noticed in looking thru cruise critic that your are from Volusia Cty.....so am I - some of the time. and love singing too.(but i am classical) I guess you have boarded for the transatlantic now.....bon Voyage. You can contact JoseyP if you want. I like Carnival. have a great trip. Link to comment Share on other sites More sharing options...
Esmerelda Posted April 19 #6383 Share Posted April 19 I just hung up with a very nice gentleman from Carnival. He entered my GC number/PIN and it went right through. He stated that sometimes, they can be stubborn. I guess I was lucky and got one of those. Thanks again all for your help yesterday. Happy Friday! 4 Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted April 19 #6384 Share Posted April 19 29 minutes ago, Esmerelda said: I just hung up with a very nice gentleman from Carnival. He entered my GC number/PIN and it went right through. He stated that sometimes, they can be stubborn. I guess I was lucky and got one of those. Thanks again all for your help yesterday. Happy Friday! Great news!! 3 Link to comment Share on other sites More sharing options...
cruisemiluv28 Posted Sunday at 02:07 AM #6385 Share Posted Sunday at 02:07 AM Don't know if this was asked before but here it goes. I purchased carnival gift cards to pay off my cruise. I added the cards. It shows it was added. Logged out and went back a couple hours later and it's showing my old balance. What did I do wrong? Link to comment Share on other sites More sharing options...
cruisemiluv28 Posted Sunday at 02:36 AM #6386 Share Posted Sunday at 02:36 AM I figured it out 4 Link to comment Share on other sites More sharing options...
KGab Posted Tuesday at 09:55 PM #6387 Share Posted Tuesday at 09:55 PM On 4/27/2024 at 10:36 PM, cruisemiluv28 said: I figured it out What did you do to get it to apply? It said it applied it, but it still says my original balance, but if I try to enter it again, it says the gift card doesn't exist. Link to comment Share on other sites More sharing options...
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