Darcy03231 Posted October 18, 2017 #726 Share Posted October 18, 2017 Just received an email from the AC Hotel confirming my reservation the end of the month. Link to comment Share on other sites More sharing options...
TargetsMom Posted October 19, 2017 #727 Share Posted October 19, 2017 Quick question re: cell service in San Juan. We are flying in around noon on Saturday and are hoping to be able to communicate that afternoon or evening by phone regarding a family situation in the States, preferably without paying $7 or $8 a minute through the ship. We have T-mobile and our phones can make cell or wifi calls. Can those who have gone before us gives us a heads up. What are our chances ... ? Thanks. kathy Link to comment Share on other sites More sharing options...
mollyeilis Posted October 19, 2017 #728 Share Posted October 19, 2017 Quick question re: cell service in San Juan. We are flying in around noon on Saturday and are hoping to be able to communicate that afternoon or evening by phone regarding a family situation in the States, preferably without paying $7 or $8 a minute through the ship. We have T-mobile and our phones can make cell or wifi calls. Can those who have gone before us gives us a heads up. What are our chances ... ? Thanks. kathy It's the US. We have T-Mobile and made no charge phone calls while there. Link to comment Share on other sites More sharing options...
S.S.Oceanlover Posted October 19, 2017 #729 Share Posted October 19, 2017 It's the US. We have T-Mobile and made no charge phone calls while there. but are there any cell towers working? Bill Link to comment Share on other sites More sharing options...
SoCalCruzzing Posted October 19, 2017 #730 Share Posted October 19, 2017 Att has many cell sites running on generators and also brought in a bunch of temp cell sites. Not sure about T- Mobile or Sprint Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Schplinky Posted October 19, 2017 #731 Share Posted October 19, 2017 I believe that in the news coverage, t mobile was the network that was working best. Good luck. Link to comment Share on other sites More sharing options...
SensFan11 Posted October 19, 2017 #732 Share Posted October 19, 2017 Quick question re: cell service in San Juan. We are flying in around noon on Saturday and are hoping to be able to communicate that afternoon or evening by phone regarding a family situation in the States, preferably without paying $7 or $8 a minute through the ship. We have T-mobile and our phones can make cell or wifi calls. Can those who have gone before us gives us a heads up. What are our chances ... ? Thanks. kathy Once you're on the ship you can get the Internet package and use ship wifi. As you mentioned, you can make wifi calls via T-mobile, but I'd also have another wifi calling backup set up on your phone, such as the Google Hangouts app, which lets you make free outgoing calls anywhere in North America as long as you're connected to wifi. You can also make voice calls to others that use messaging services such as Facebook Messenger or Apple iMessage/FaceTime. In 2017, there aren't really many reasons to have to pickup your stateroom phone to call and pay $7/minute. Link to comment Share on other sites More sharing options...
TargetsMom Posted October 19, 2017 #733 Share Posted October 19, 2017 I believe that in the news coverage, t mobile was the network that was working best. Good luck. Thanks. That is exactly what I wanted to know. (I am aware that PR is part of the US. :D ) kathy Link to comment Share on other sites More sharing options...
Darcy03231 Posted October 19, 2017 #734 Share Posted October 19, 2017 Well, its official. Liat Airlines has canceled my flight from Grenada to San Juan. We're now taking the "scenic route" (Grenada to JFK and then JFK to San Juan). Kicker is that Liat is refusing to refund the money we paid for the ticket citing the cancellation as an "Act of God" even though their terms and conditions say that they'll give a refund in the event of a cancellation, with no mention of an "Act of God." Called the CC company this morning and am going to let them fight it out. Link to comment Share on other sites More sharing options...
Reader0108598 Posted October 20, 2017 #735 Share Posted October 20, 2017 Well, its official. Liat Airlines has canceled my flight from Grenada to San Juan. We're now taking the "scenic route" (Grenada to JFK and then JFK to San Juan). Kicker is that Liat is refusing to refund the money we paid for the ticket citing the cancellation as an "Act of God" even though their terms and conditions say that they'll give a refund in the event of a cancellation, with no mention of an "Act of God." Called the CC company this morning and am going to let them fight it out. That is terrible!! Link to comment Share on other sites More sharing options...
Schplinky Posted October 20, 2017 #736 Share Posted October 20, 2017 The newest RCL update is out today at 5. I suspect RCL will be trying very hard to return to the regular itineraries, based on what they are saying. Link to comment Share on other sites More sharing options...
bcjs Posted October 20, 2017 #737 Share Posted October 20, 2017 I heard back from La Concha today, who confirmed the rooms I have booked for late November. I'll need a drink by then. Who am I kidding? I need one now! The site that provides hotels etc was updated today. http://puertoriconow.seepuertorico.com/hotels/ Link to comment Share on other sites More sharing options...
Schplinky Posted October 20, 2017 #738 Share Posted October 20, 2017 The site that provides hotels etc was updated today.http://puertoriconow.seepuertorico.com/hotels/ Here we go again. While I don't know why they keep publishing incorrect information, the Hampton Inn is not accepting reservations and, in fact, cancelled ours 5 weeks from now. What that web-site doesn't mention is that many that are open are open only to FEMA and the reservations they are accepting in some cases don't begin until the new year. I contacted that web-site to let them know and they said I would need to phone them to have it corrected. :( Link to comment Share on other sites More sharing options...
bcjs Posted October 20, 2017 #739 Share Posted October 20, 2017 Here we go again. While I don't know why they keep publishing incorrect information, the Hampton Inn is not accepting reservations and, in fact, cancelled ours 5 weeks from now. What that web-site doesn't mention is that many that are open are open only to FEMA and the reservations they are accepting in some cases don't begin until the new year. I contacted that web-site to let them know and they said I would need to phone them to have it corrected. :( Yes I totally agree, very frustrating. I had a reservation at the Hampton Inn that was cancelled. I am now booked at 3 hotels for Dec 2nd just in case and will cancel 2 of them closer to the date. Things keep changing and you have to keep calling to ensure your reservations are still available. Link to comment Share on other sites More sharing options...
skiiergirl Posted October 20, 2017 #740 Share Posted October 20, 2017 https://boards.cruisecritic.com/showthread.php?p=54356894#post54356894 If you have ACTUALLY STAYED at a hotel in SJ area since Oct 1...please go to the above thread and give us a report. Thanks! Link to comment Share on other sites More sharing options...
Schplinky Posted October 20, 2017 #741 Share Posted October 20, 2017 https://boards.cruisecritic.com/showthread.php?p=54356894#post54356894 If you have ACTUALLY STAYED at a hotel in SJ area since Oct 1...please go to the above thread and give us a report. Thanks! Good idea. Lots of people on AOS report staying at Comfort Inn but I will leave it for them to chime in. Link to comment Share on other sites More sharing options...
Schplinky Posted October 20, 2017 #742 Share Posted October 20, 2017 Still no sign of the promised 5 pm itinerary update from RCL! Link to comment Share on other sites More sharing options...
RoyalC Posted October 20, 2017 #743 Share Posted October 20, 2017 Still no sign of the promised 5 pm itinerary update from RCL! As of my posting, it seems the only update was the changing of the date, for the next update- Tuesday, "October 20." I assume they meant the 24rd. Link to comment Share on other sites More sharing options...
jinxypoo Posted October 21, 2017 #744 Share Posted October 21, 2017 Good idea. Lots of people on AOS report staying at Comfort Inn but I will leave it for them to chime in. Called today to confirm our reservation at the Comfort Inn for the 27th and they cancelled it :mad: I was told the hotel is "not suitable" and that they are cancelling "most reservations" for the 27th. Not sure what happened since people have reported staying there for last week's cruise Link to comment Share on other sites More sharing options...
Schplinky Posted October 21, 2017 #745 Share Posted October 21, 2017 As of my posting, it seems the only update was the changing of the date, for the next update- Tuesday, "October 20." I assume they meant the 24rd. They even left in sailings that already happen. Link to comment Share on other sites More sharing options...
iluvit! Posted October 21, 2017 #746 Share Posted October 21, 2017 On the news last night it was reported that only 12% of the people in Puerto Rico have electricity, and the numbers are actually decreasing. I'm sure they will concentrate efforts on areas generating tourist income, but their situation is dire. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
let's go cruising Posted October 21, 2017 #747 Share Posted October 21, 2017 They even left in sailings that already happen. AND it keeps saying they "will visit St. Martin on Wednesday." I'm a substitute teacher. This is just poor cut and pasting. What about the other ports? We are on Jewel and it isn't on the board. We are scheduled for St. Croix, St. Martin AND Dominica. The lack of information is getting ridiculous. Renee Link to comment Share on other sites More sharing options...
Rowebote Posted October 21, 2017 #748 Share Posted October 21, 2017 Thanks to everyone for the info in this thread. We have reservations 12/28 for our 12/30 cruise at the Hampton Inn. As has been said their specific site states "Due to Hurricane Maria, the hotel is no longer accepting existing or new reservations through January 1, 2018. Our hotel will be waiving cancellation penalties for reservations arriving Tuesday, September 19 through Monday, January 1. We encourage guests with existing reservations to contact 1-800-HILTONS." We have not received any cancellation notification and it still looked valid online but based other's experience in this thread my DW called Hilton last night. They confirmed that our reservation was still valid. However the person she talked with didn't seem like he was exactly on top of his game. So DW is going to call the hotel directly today or tomorrow and check with them. I'm hoping that as close as we are to 1/1/18 and being over the holidays that if Hampton is being used by FEMA that maybe everyone will be out by then. We called the Hampton Inn directly and they told us our reservation will be cancelled. They told us we would receive a notification in the next several weeks. So as others have said the corporate office or their phone agents aren't completely aware as what is going on. If you aren't sure go the extra step and call the hotel directly. Hilton said we were fine, the hotel told us it would be cancelled. We booked a room at Embassy Suites by Hilton Dorado del Mar Beach Resort as they were accepting reservations. We might still look at other options or a backup plan but I think we will be fine if a little further out from the city. Link to comment Share on other sites More sharing options...
NJ&Ozzie Posted October 21, 2017 #749 Share Posted October 21, 2017 On the news last night it was reported that only 12% of the people in Puerto Rico have electricity, and the numbers are actually decreasing.I'm sure they will concentrate efforts on areas generating tourist income, but their situation is dire. Sent from my iPad using Forums There has been no power since last Thursday. This is for Isla Verde area (near airport). - think it's all over. A friend living there says she has to lineup at grocery store every day for milk. Lineups for restaurants - people eating one meal a day now. Crazy stuff. She will email me when power is back on. NJ Link to comment Share on other sites More sharing options...
uglybutgoodbakery Posted October 22, 2017 #750 Share Posted October 22, 2017 Passengers should not be forced to leave from an island that is still receiving help from FEMA and the Red Cross and considered a disaster area. It should be at the discretion of the traveler, until which time it is deemed at full capacity. All deposits and monies on cruises until that time, should be converted into future cruise credits. Nobody should be forced to decide between traveling to a disaster area or losing money. Link to comment Share on other sites More sharing options...
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