MSC Orchestra Worst Cruise Ever

[Keith1010]

Thank you for sharing your report.

 

Keith

[jimbob22]

When you pay Walmart prices don't expect Harrods products!

 

But Walmart doesn't have $400K crystal staircases that would lead a person to think they're like Herrod's or Neiman's!

[Skier52]

I am probably known as an MSC Cheerleader having done 16 cruises with them along with 13 other cruises from 6 other cruise lines.

 

I had a 28 night cruise on Orchestra 14 nights in the Caribbean B2B with a transatlantic crossing. The cruise was not without its problems. Some to do with guest services and others to do with dining.

I found that the best approach was to ask for a meeting with the appropriate head of department.

So I had meetings with the Guest Relations Manager and the Food And Beverages manager (know as FAB), this does mean waiting a day for the meeting. but in my case the issues were resolved immediately by the appropriate manager .

 

I make it one of my tasks to have a chat with any officer, particularly those with 3 rings, that I meet anywhere.

Only on a couple of occasions was I not given the respect I thought I deserved. it helped that I was a black card holder s well..

So I urge anyone with a grievance to take it to the top man , even if you have to wait a day for a meeting. PR is a major function of the jobs.

 

A problem with this approach is knowing which officer to ask to have a meeting with. Get the wrong one and you'll be met with "I'm sorry that's nothing to do with me". and you may be marked as a moaner and find it difficult to get taken seriously next time a problem arises.

 

Pete

[DCGuy64]

I am probably known as an MSC Cheerleader having done 16 cruises with them along with 13 other cruises from 6 other cruise lines.

 

I had a 28 night cruise on Orchestra 14 nights in the Caribbean B2B with a transatlantic crossing. The cruise was not without its problems. Some to do with guest services and others to do with dining.

I found that the best approach was to ask for a meeting with the appropriate head of department.

So I had meetings with the Guest Relations Manager and the Food And Beverages manager (know as FAB), this does mean waiting a day for the meeting. but in my case the issues were resolved immediately by the appropriate manager .

 

I make it one of my tasks to have a chat with any officer, particularly those with 3 rings, that I meet anywhere.

Only on a couple of occasions was I not given the respect I thought I deserved. it helped that I was a black card holder s well..

So I urge anyone with a grievance to take it to the top man , even if you have to wait a day for a meeting. PR is a major function of the jobs.

 

A problem with this approach is knowing which officer to ask to have a meeting with. Get the wrong one and you'll be met with "I'm sorry that's nothing to do with me". and you may be marked as a moaner and find it difficult to get taken seriously next time a problem arises.

 

Pete

 

Thanks, Pete, this is very good and constructive advice. If you don't mind a quick personal anecdote: my wife and I sailed on Adventure OTS a year ago and had trouble with slow bar service in the MDR. We met with the bar manager for the dining room and our drinks started showing up much faster after that. He was very nice and genuinely wanted to help.

[burm]

.....”it’s still food”.....what a brilliant anthem! I’m emailing my contact at MSC right now and suggesting they add this saying to the mission statement:).

 

 

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Love it!

 

 

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[Beamafar]

.....”it’s still food”.....what a brilliant anthem! I’m emailing my contact at MSC right now and suggesting they add this saying to the mission statement:).

 

 

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No need, BB - I reckon MSC adopted that position some time ago LOL

 

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[RoyalVisit]

Warning: this is a very lengthy post about my experiences aboard MSC cruises. Buyer beware! Do not go on this cruise line! I had wonderful ports, and beautiful experiences on the stops we made, and loved those aspects of my cruise,but I do not recommend this cruise line for multiple reasons. I had an incident with my lost luggage which is detailed in a letter to MSC. If anyone would like a copy, I will be happy to send it as it details my experience with being “held hostage” until I could pay €40 (over $50 US) “in cash, “ not charged on my shipboard account,to retrieve my luggage from the airport that was 15 minutes away. On follow up, I discovered that this was a fake charge not charged by the airport. Listed below are all the reasons I do not recommend this cruise line.

 

Food on the buffet and dining room was horrible; meat was typically over cooked and recycled the second day. If you wanted something other than pizza, hot dogs, or hamburger, this is not the cruise line for you!

- Beef, pork roast or turkey would be over cook the first day, and the remainder would be served again the second day

- Broccoli and other vegetables would be overcooked to where they completely fell apart one day, then you would see it again on the salad bar the second day

- Fish was so over cooked that it became soup

- Often the ice machines did not work, and coffee was recycled all day so it became a very thick soupy, syrupy coffee

- The only free beverages are coffee and water; when you go to the downstairs dining room, your only choice is to pay for bottled water; there is no free beverage

- Very little variety and most food is very bland or souped up with so much tomato or pasta sauce that it is unrecognizable

- Entrées such as chicken breast, steak or pork chops look like a cross between high school cafeteria food or the frozen bulkTV dinner meats

- Soups would be recycled each day, and the names changed, but each day it was the same canned soup

- Eating was a disaster as the main serving areas continued to run out of food causing lengthy queues and more frustration and anger among people.

- Most of the time we to go to several different beverage areas for coffee or ice as all the dispensers were empty

 

Boarding, disembarking and pretty much everything where a "line" should naturally form is always chaos. Pushing and shoving is a norm and none of the ship crew would fix it. That also happened in the buffet and dining areas quite often, so we found ourselves trying to eat at unusual times to avoid the line and ensuing chaos!

 

Kids run rampant on the ship; since they are allowed to cruise free, most trips have lots of kids. For example there were babies and toddlers running across the dance floor and even laying down on the dance floor at night and the staff did not intervene; so if you were wanting a nice night out dancing, forget it!

Very limited selection of on board activities

Accounting is very poor and inaccurate; we were charged a service charge for a day that we were not even on board yet! We also were charged a donation to UNICEF that we did not authorize; when we questioned it, they stated our account has been charged “by default” since they were in partnership with UNICEF; had that charge taken off

Majority of staff do not speak English very well and those that do understand you very poorly in case there are issues such as my luggage

All of the overhead announcements are generally given in several languages, with English usually the last, so you have to wait and listen for all three other languages first

 

Excursion and choice of ports were excellent but staff could give very little information on each port if you were not taking an excursion

#dontcruisemsc

#mscworstever

I'm hesitant to comment because of the inflamed comments that follow but I read your review with interest. We cruise on the Orchestra in March. Except for the unfortunate luggage debacle, we had read other comments that align with some of your comments (multiple languages, not queueing, very limited "free" beverages and food quality etc.) but these issues did not persuade us from trying MSC. We've seen enough onboard several cruises to know that one person's experience is not automatically the same as the next.

 

Luggage: I feel empathy for you with that debacle as it dampens your experience and caused needless frustration. I hope MSC and your airline sorts this out to your satisfaction.

 

Food taste is subjective so I will skip that topic. Not discounting your comments, I just feel we have tried enough lines to make our own judgments on food expectations and quality. We have never starved though and have been both delighted and disappointed by a variety of cruise line dining experiences. Quantity of food though is a separate issue so we shall see how we fair on that issue on our cruise.

 

Beverages: When we booked it was very clear what beverages were included and what needed to be purchased (including bottled water in the dining room which is listed as $0.00 on the MSCCruisesUsa website and you have to add it to your booking and it is listed separately on our edocs.) I also know American and Canadian guests are treated differently on this topic when they are embarking on a European itinerary.

 

Queuing: on our last cruise, we had both North Americans and Europeans who didn't wait their turn. Personally I hate queues because the food is often cold by the time I reach a table but we queue because most North Americans do. If someone actually shoves or pushes me to get at the food, that's a different matter so I hope we don't experience that too.

 

Languages: again, this was clear in everything we've read before we booked but we also expect to hear other languages when we travel to mostly non-English speaking countries. As Canadians, we hear announcements on planes in both English and French for example. If the majority of passengers are Italian I'd fully expect the announcements to be in Italian first. When I went to China I hardly heard a word in any language but Mandarin.

 

Onboard activities: we tend to skip these except for the evening shows but if there are lots of kids, I sure hope MSC keeps them occupied.

 

Stateroom: any feedback on this? Both the features and service?

 

Excursions: seems like you enjoyed those. Did you book those through MSC? Any recommendations?

 

Ports: which ports do you experience? All the ports we will visit are new to us.

 

 

 

 

 

 

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[pukekolive]

That's how I feel, as well. Having penned an angry post or two after (or even during) a cruise-related mishap and having been dressed down by people on CC as a result, I know it's not a good idea to post a review (especially the very first one) that's very negative and makes lots of assumptions, even more so when someone is "frustrated." It's common knowledge that water and coffee (and tea, usually) are typically the only free beverages on a cruise, although I would be extremely surprised if they didn't have juice at breakfast, since that's the norm. Making comments about there being announcements in languages other than English just strikes me as unnecessary and detracts from the review, in my opinion. MSC is an Italian line and serves a multinational clientele so it's standard practice to offer announcements in Italian, French, German, etc. Food reviews are by nature subjective, and since I wasn't on the cruise I can't comment on that, though I've read reviews of meals on other MSC ships that claimed they were outstanding. Where the poster does have my sympathy is with the fiasco over the lost luggage. It seems that if the airline was at fault for failing to deliver it in a timely fashion, the passenger shouldn't be stuck with the bill.

My understanding is the order of languages usually reflects the passenger demographic i.e.if there are mostly Germans onboard the announcement will be first given in German and so on.

 

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[Kaetlyncrna]

I'm hesitant to comment because of the inflamed comments that follow but I read your review with interest. We cruise on the Orchestra in March. Except for the unfortunate luggage debacle, we had read other comments that align with some of your comments (multiple languages, not queueing, very limited "free" beverages and food quality etc.) but these issues did not persuade us from trying MSC. We've seen enough onboard several cruises to know that one person's experience is not automatically the same as the next.

 

Luggage: I feel empathy for you with that debacle as it dampens your experience and caused needless frustration. I hope MSC and your airline sorts this out to your satisfaction.

 

Food taste is subjective so I will skip that topic. Not discounting your comments, I just feel we have tried enough lines to make our own judgments on food expectations and quality. We have never starved though and have been both delighted and disappointed by a variety of cruise line dining experiences. Quantity of food though is a separate issue so we shall see how we fair on that issue on our cruise.

 

Beverages: When we booked it was very clear what beverages were included and what needed to be purchased (including bottled water in the dining room which is listed as $0.00 on the MSCCruisesUsa website and you have to add it to your booking and it is listed separately on our edocs.) I also know American and Canadian guests are treated differently on this topic when they are embarking on a European itinerary.

 

Queuing: on our last cruise, we had both North Americans and Europeans who didn't wait their turn. Personally I hate queues because the food is often cold by the time I reach a table but we queue because most North Americans do. If someone actually shoves or pushes me to get at the food, that's a different matter so I hope we don't experience that too.

 

Languages: again, this was clear in everything we've read before we booked but we also expect to hear other languages when we travel to mostly non-English speaking countries. As Canadians, we hear announcements on planes in both English and French for example. If the majority of passengers are Italian I'd fully expect the announcements to be in Italian first. When I went to China I hardly heard a word in any language but Mandarin.

 

Onboard activities: we tend to skip these except for the evening shows but if there are lots of kids, I sure hope MSC keeps them occupied.

 

Stateroom: any feedback on this? Both the features and service?

 

Excursions: seems like you enjoyed those. Did you book those through MSC? Any recommendations?

 

Ports: which ports do you experience? All the ports we will visit are new to us.

 

 

 

 

 

 

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To answer your questions, we loved the ports. It was a port intensive itinerary to include Marseille France, Barcelona, three stops in Greece, Crete, Malta. We did the Explorer package through MSC and were very pleased so were able to see three ports. My favorite ports were Rome, Olympia, and Athens. I did like walking around in Malta, Barcelona, but did not care much for Marseille France. I felt that the excursions booked through MSC were very reasonable, and was very pleased with our excursions.

 

This was my first European cruise so after reading a lot of comments, I understand that I am fairly naïve to things such as the language. I have done over seas cruises with the American cruise lines and was used to English being spoken first and then the other languages later so I acknowledge that I need to just get used to help things are done. Since English is such a universal language, I guess I expected it to be first and then whatever other languages on board, be spoken later. As far as the pushing and shoving, yes there was a lot of that to the buffet, and to all of the shuttles or wherever a line is supposed to be done.There was no orderly process and it was very frightening to me. I have cruised a fair amount, and can say that this was, overall, the rudest passengers I had ever encountered. My travel partner who had done 110 countries at last count, and multiple cruises, agreed that it was the worst food and rudest passengers he had ever encountered also. Maybe it was just the luck of the draw and this just happened to be this particular cruise. For your sake I hope so.

 

As for the beverage package, my issue was that they did not inform me in the downstairs dining room. I knew ahead of time what was being charged and not, but I was very surprised there was not ice tea on the upstairs buffet and the only options were water or coffee. When I went to the downstairs restaurant my first night, the server asked if I would like some wine; when II declined,he proceeded to pour me water, not telling me that it was a charge. My issue was that there was no regular water available and you either had to buy wine or had to buy bottled water to eat in the downstairs dining room.

 

As for the state room, we had a balcony state room and we’re very pleased for the most part. I hope you were not booked on the 12th floor. The issue with our state room was that it was directly below the buffet. We had originally had a partial view state room and they upgraded us to this one. Unfortunately at around 4 AM every morning we could hear the pounding, clanging, and furniture being moved around from the buffet. We had originally picked a state room that was in an ideal spot, but when they upgraded us, we had no choice but to take the one they had given us. The view was very good, and I was very happy about that. Our state room steward kept the state room very clean and orderly and I was very pleased with that aspect of it.

 

For the luggage issue, I understand that luggage can get lost. I have no problem with that although it was frustrating. I also understand that MSC does need to do a charge to pick up the luggage. I honestly had no problem with that either up to a point. My issue was that when my luggage with located, they did not inform me until I was headed off the ship to an excursion with our assigned group and a tour guide. My ship card would not allow me to disembark, and we had to get customer service people down to explain what the problem was. They wanted the money in cash and refused to charge my state board account even though I had a valid credit card on file. Thankfully I had the proper amount in cash. They were wanting to hold the tour group up while I went upstairs to sign a receipt. I ask if that could be done when I return, and I was told that it could. Once we finished our excursion and I attempted to reboard and was stopped and told I could not reboard. Went through the same issue, wondering what was going on, and that was very frightening to me, not knowing what had happened or if there was something I had done. The customer service people came down and wanted me to sign a receipt authorizing my **** board account to be charged the €40. Since I had already paid that amount that morning in cash, there was a very brief discussion. Thankfully the tour guide was with me at that time and had witnessed me give them the cash that morning and could attest that I had already paid it. It was only at that time that I was allowed to board and go upstairs to sign the receipt. When I made them stamp it “ paid in cash” they originally only stamped one copy. I made them stamp both copies.

 

I hope this answers the questions that you have.

 

 

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[Kaetlyncrna]

My understanding is the order of languages usually reflects the passenger demographic i.e.if there are mostly Germans onboard the announcement will be first given in German and so on.

 

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Since this was the first time I have experienced this, I guess I need to get a little used to how things are done. I have been overseas with other cruise lines, and was used to English being the primary language spoken first, and then the other languages. Perhaps that is something I just needed to get used to.

 

 

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[sidari]

One thing I did not see was how long you were without your case? was it delivered the same day you joined the ship or was it like ours days into the cruise ?

 

Have you contacted the airline to reclaim your costs ?

[Kaetlyncrna]

One thing I did not see was how long you were without your case? was it delivered the same day you joined the ship or was it like ours days into the cruise ?

 

 

 

Have you contacted the airline to reclaim your costs ?

 

 

 

My luggage was gone for five days. My travel partner got his delivered free on the third day. I have contacted the airline but unfortunately it is a catch 22. Delta will not allow me to file since it had an Italian file number, (Air Alitalia), even though they booked me on it as their travel partner. Air Alitalia Will not take responsibility for the damage luggage since I flew other airlines prior to them. Thankfully we have travel insurance and once the two airlines quit debating, they will pick up the cost.

 

 

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[8420PR]

Regarding the luggage, you can get a refund of any expenses (e.g. clothes, toiletries) during the 5 days it was missing, the €40 delivery charge to the ship, as well as the costs for repairing damage. Google "alitalia delayed baggage" and submit receipts online.

 

Under the Montreal convention, alitalia must handle the claim as they were the last airline you flew - Delta won't be able to help.

[Kaetlyncrna]

Regarding the luggage, you can get a refund of any expenses (e.g. clothes, toiletries) during the 5 days it was missing, the €40 delivery charge to the ship, as well as the costs for repairing damage. Google "alitalia delayed baggage" and submit receipts online.

 

Under the Montreal convention, alitalia must handle the claim as they were the last airline you flew - Delta won't be able to help.

 

 

 

Thank you. I have already filed a claim with Air Alitalia and have contacted them. Unfortunately, their position is that since Delta and KLM also we’re connecting flights on my journey, they will not reimburse for damaged baggage if other aairlines flew the luggage. The additional issue with MSC versus Malta transporting it also comes into play, as I cannot get confirmation as to which party transported it actually. Bottom line, eventually my travel insurance will pick up the cost of the toiletries, the €40, the change of clothes, and damaged baggage what’s the process runs it’s course.

 

 

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[Kaetlyncrna]

Thank you. I have already filed a claim with Air Alitalia and have contacted them. Unfortunately, their position is that since Delta and KLM also we’re connecting flights on my journey, they will not reimburse for damaged baggage if other aairlines flew the luggage. The additional issue with MSC versus Malta transporting it also comes into play, as I cannot get confirmation as to which party transported it actually. Bottom line, eventually my travel insurance will pick up the cost of the toiletries, the €40, the change of clothes, and damaged baggage what’s the process runs it’s course.

 

 

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Delta was the booking airline, but the others were their partners and that is who they booked me through.

 

 

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[sidari]

Good to hear you are getting sorted out, it really is a pain having no clothes or cases for 5 days, we had to buy some to tide us over but missed the 1st Formal night, although our other 6 table mates said we should have still gone.

We would not have felt comfortable sitting at a table for 8 with 6 people all dressed up.

[Kaetlyncrna]

Good to hear you are getting sorted out, it really is a pain having no clothes or cases for 5 days, we had to buy some to tide us over but missed the 1st Formal night, although our other 6 table mates said we should have still gone.

 

We would not have felt comfortable sitting at a table for 8 with 6 people all dressed up.

 

 

 

Thank you. We had the same issue and missed the first formal night as well and we had some wonderful table mates also who suggested we come. We felt the same way as you did in that we did not want to go to formal night with everyone else dressed up and us not. As it was an international flight, I did have an extra change of clothing with me, but that was all.. nothing dressy.

[BermudaBound2014]

No fun:(..... I’m still curious if MSc ever even acknowledges your experience. Keep us posted and good luck :)

 

 

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[Kaetlyncrna]

No fun:(..... I’m still curious if MSc ever even acknowledges your experience. Keep us posted and good luck :)

 

 

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Bermuda Bound

I will certainly let you know, but I am not optimistic on any sort of follow-up based on MSC track record. I am keeping an open mind and will update you if I ever get an answer. The way I see it is that there are plenty of other good cruise lines out there without me sailing again on MSC and MSC has plenty of loyal customers without me. However there is an opportunity to make things better, so hopefully if they do not respond to me personally, at least they will look at the issues presented in my letter to them. My travel partner has also sent a letter discussing some of the issues. This was his first cruise with MSC as well but he has cruised extensively with the other cruise lines and has had tremendous amount of travel experience on land and sea (much more than me) so he had a very good (and probably less emotional) perspective on how things should and should not be done. Having said that, he did help me word my letter to MSC appropriately.

 

 

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[RoyalVisit]

To answer your questions, we loved the ports. It was a port intensive itinerary to include Marseille France, Barcelona, three stops in Greece, Crete, Malta. We did the Explorer package through MSC and were very pleased so were able to see three ports. My favorite ports were Rome, Olympia, and Athens. I did like walking around in Malta, Barcelona, but did not care much for Marseille France. I felt that the excursions booked through MSC were very reasonable, and was very pleased with our excursions.

 

This was my first European cruise so after reading a lot of comments, I understand that I am fairly naïve to things such as the language. I have done over seas cruises with the American cruise lines and was used to English being spoken first and then the other languages later so I acknowledge that I need to just get used to help things are done. Since English is such a universal language, I guess I expected it to be first and then whatever other languages on board, be spoken later. As far as the pushing and shoving, yes there was a lot of that to the buffet, and to all of the shuttles or wherever a line is supposed to be done.There was no orderly process and it was very frightening to me. I have cruised a fair amount, and can say that this was, overall, the rudest passengers I had ever encountered. My travel partner who had done 110 countries at last count, and multiple cruises, agreed that it was the worst food and rudest passengers he had ever encountered also. Maybe it was just the luck of the draw and this just happened to be this particular cruise. For your sake I hope so.

 

As for the beverage package, my issue was that they did not inform me in the downstairs dining room. I knew ahead of time what was being charged and not, but I was very surprised there was not ice tea on the upstairs buffet and the only options were water or coffee. When I went to the downstairs restaurant my first night, the server asked if I would like some wine; when II declined,he proceeded to pour me water, not telling me that it was a charge. My issue was that there was no regular water available and you either had to buy wine or had to buy bottled water to eat in the downstairs dining room.

 

As for the state room, we had a balcony state room and we’re very pleased for the most part. I hope you were not booked on the 12th floor. The issue with our state room was that it was directly below the buffet. We had originally had a partial view state room and they upgraded us to this one. Unfortunately at around 4 AM every morning we could hear the pounding, clanging, and furniture being moved around from the buffet. We had originally picked a state room that was in an ideal spot, but when they upgraded us, we had no choice but to take the one they had given us. The view was very good, and I was very happy about that. Our state room steward kept the state room very clean and orderly and I was very pleased with that aspect of it.

 

For the luggage issue, I understand that luggage can get lost. I have no problem with that although it was frustrating. I also understand that MSC does need to do a charge to pick up the luggage. I honestly had no problem with that either up to a point. My issue was that when my luggage with located, they did not inform me until I was headed off the ship to an excursion with our assigned group and a tour guide. My ship card would not allow me to disembark, and we had to get customer service people down to explain what the problem was. They wanted the money in cash and refused to charge my state board account even though I had a valid credit card on file. Thankfully I had the proper amount in cash. They were wanting to hold the tour group up while I went upstairs to sign a receipt. I ask if that could be done when I return, and I was told that it could. Once we finished our excursion and I attempted to reboard and was stopped and told I could not reboard. Went through the same issue, wondering what was going on, and that was very frightening to me, not knowing what had happened or if there was something I had done. The customer service people came down and wanted me to sign a receipt authorizing my **** board account to be charged the €40. Since I had already paid that amount that morning in cash, there was a very brief discussion. Thankfully the tour guide was with me at that time and had witnessed me give them the cash that morning and could attest that I had already paid it. It was only at that time that I was allowed to board and go upstairs to sign the receipt. When I made them stamp it “ paid in cash” they originally only stamped one copy. I made them stamp both copies.

 

I hope this answers the questions that you have.

 

 

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Thank you for taking the time to answer my questions and in detail! We have a very similar itinerary. 9 ports in 12 nights onboard roundtrip Rome. We booked all our excursions through MSC as they all seemed very reasonable and this is also our first Mediterranean cruise. Only port we did not book an excursion for is Malta which we will do on foot. Our stateroom (assuming it doesn't change) is on Deck 11 midship.

 

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[Kaetlyncrna]

Thank you for taking the time to answer my questions and in detail! We have a very similar itinerary. 9 ports in 12 nights onboard roundtrip Rome. We booked all our excursions through MSC as they all seemed very reasonable and this is also our first Mediterranean cruise. Only port we did not book an excursion for is Malta which we will do on foot. Our stateroom (assuming it doesn't change) is on Deck 11 midship.

 

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Malta is very easy to walk to from the ship. If you have time, it is worth getting an excursion to the ruins there at Malta as they are one of the oldest known in the world. We did the excursion and then left later to go out on foot. There was not much at the city center, but it was nice just walking around and seeing everything there. My understanding is that they also have a HOHO bus there but since we did the excursion, did not take it. I was very pleased with all of our excursions booked through MSC.

 

 

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[kathleen21]

Kaetlyncrna- did you get a chance to go to the spa? We are on this same cruise in April and I am wondering if that would be a good place to get away from the kids? But not sure if there Is time with so many ports to enjoy.

Also, how is room service? On the last cruise we were on, we got in the habit of ordering room service immediately when we got back on board. That way we had a snack while we were getting ready for the night without having to fight the buffet crowds. Would that trick work on this ship?

And lastly, can we bring food back on board from the ports?

Thank you.

Kathleen

[YYCpark]

Thank you for a touch of humanity.

[Kaetlyncrna]

Kathleen we did not use the spa, but we did go through it. It seemed very nice. Unfortunately the gym part was very small. They did have some specials which seemed intriguing but we were too busy enjoying the ports.

 

Ask for room service, no we did not utilize that so I cannot answer how it was. However their journal he was a big bunch of people after the excursions so perhaps ordering room service would be a good thing. We never tried to bring food in from the port so I do not know if it is allowed or not.

 

I am sorry that I cannot help you more.

 

 

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[kathleen21]

 

No problem! I appreciate any information I get. I am curious, what did you do on the sea days? I assume we will be pretty tired and want to rest, but I’m wondering if there were other interesting options.

Edited February 12, 2018 by kathleen21
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