MissCheekx Posted October 4, 2018 #1 Share Posted October 4, 2018 RC called us today to inform us that our cruise, leaving in 2 days, was oversold. Would we be interested in cancelling? I’m curious as to what their offer would have to be to get you to bite. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Ourusualbeach Posted October 4, 2018 #2 Share Posted October 4, 2018 RC called us today to inform us that our cruise, leaving in 2 days, was oversold. Would we be interested in cancelling? I’m curious as to what their offer would have to be to get you to bite. Sent from my iPhone using Forums They called us with the same situation last year. We had ,4 people in 2 cabins. They offered a 100% refund on both cabins if we moved the 4 of us into one cabin. We took the offer. They also combined all the OBC we had from both cabins and let us keep it all. Sent from my STH100-1 using Forums mobile app Link to comment Share on other sites More sharing options...
Biker19 Posted October 4, 2018 #3 Share Posted October 4, 2018 ^+1, full refund and some other cabin would be good enough for me. If they really want you off the ship, I'd ask for at least 50% off the fare of some alternate. Whatever the offer is, it's likely to be a take it or leave it situation, since RCI knows sorta what offer people will usually take. Link to comment Share on other sites More sharing options...
Tee & Chilli Posted October 4, 2018 #4 Share Posted October 4, 2018 Do you have flights and hotels to take into consideration? Link to comment Share on other sites More sharing options...
MissCheekx Posted October 4, 2018 Author #5 Share Posted October 4, 2018 Do you have flights and hotels to take into consideration? Flights, no. Hotel, yes. Tho, RC likely assumed we had to take flights into consideration. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
caanma Posted October 4, 2018 #6 Share Posted October 4, 2018 Which ship? Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
schmeed Posted October 4, 2018 #7 Share Posted October 4, 2018 100% refund, 50% discount on future cruise. Link to comment Share on other sites More sharing options...
reallyitsmema Posted October 4, 2018 #8 Share Posted October 4, 2018 Flights, no. Hotel, yes. Tho, RC likely assumed we had to take flights into consideration. Sent from my iPhone using Forums So, what was the "deal of a lifetime" that you took? Link to comment Share on other sites More sharing options...
MissCheekx Posted October 4, 2018 Author #9 Share Posted October 4, 2018 We were booked on Brilliance, they gave us a full refund, a free cruise on Serenade leaving Sunday and $1000 OBC. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
reallyitsmema Posted October 4, 2018 #10 Share Posted October 4, 2018 We were booked on Brilliance, they gave us a full refund, a free cruise on Serenade leaving Sunday and $1000 OBC. Sent from my iPhone using Forums .Very nice! Is the OBC refundable or nonrefundable? Link to comment Share on other sites More sharing options...
MissCheekx Posted October 4, 2018 Author #11 Share Posted October 4, 2018 .Very nice! Is the OBC refundable or nonrefundable? Not sure, but we’ll use it. Drinks, gratuities, excursions and a massage. It’ll go fast! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
reallyitsmema Posted October 4, 2018 #12 Share Posted October 4, 2018 Not sure, but we’ll use it. Drinks, gratuities, excursions and a massage. It’ll go fast! Sent from my iPhone using Forums Any leftover, you could always start your holiday shopping. Link to comment Share on other sites More sharing options...
MissCheekx Posted October 4, 2018 Author #13 Share Posted October 4, 2018 Any leftover, you could always start your holiday shopping. Very true! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cb at sea Posted October 4, 2018 #14 Share Posted October 4, 2018 If you can change, and it would be advantageous, then do it! Otherwise...tell them this is the only time you can go....they will go to the next person in line. Link to comment Share on other sites More sharing options...
KroozFoolz Posted October 4, 2018 #15 Share Posted October 4, 2018 We were booked on Brilliance, they gave us a full refund, a free cruise on Serenade leaving Sunday and $1000 OBC. Sent from my iPhone using Forums Wow! 7 nights to Bermuda RT from Boston. Cabin type? I think you done good! Link to comment Share on other sites More sharing options...
MissCheekx Posted October 4, 2018 Author #16 Share Posted October 4, 2018 Wow! 7 nights to Bermuda RT from Boston. Cabin type? I think you done good! We were in a balcony on Brilliance, so they put us in a balcony on Serenade. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare mac_tlc Posted October 4, 2018 #17 Share Posted October 4, 2018 Good deal. Not a lot of folks that could cancel a 5 day cruise out of Tampa and take a 7 day one out of Boston in 3 days. mac_tlc Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
KroozFoolz Posted October 4, 2018 #18 Share Posted October 4, 2018 Excellent! Link to comment Share on other sites More sharing options...
MissCheekx Posted October 4, 2018 Author #19 Share Posted October 4, 2018 Good deal. Not a lot of folks that could cancel a 5 day cruise out of Tampa and take a 7 day one out of Boston in 3 days. mac_tlc Sent from my iPhone using Forums My traveling partner works for United, so we fly standby and airfare isn’t an issue. Thankfully, the dates matched up for the vacation time I had taken. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
schmeed Posted October 4, 2018 #20 Share Posted October 4, 2018 We were booked on Brilliance, they gave us a full refund, a free cruise on Serenade leaving Sunday and $1000 OBC. Sent from my iPhone using Forums Glad they stepped up and compensated you well!! Link to comment Share on other sites More sharing options...
molly361 Posted October 4, 2018 #21 Share Posted October 4, 2018 Good deal Sent from my BG2-W09 using Forums mobile app Link to comment Share on other sites More sharing options...
The Fun Researcher Posted October 5, 2018 #22 Share Posted October 5, 2018 They called us with the same situation last year. We had ,4 people in 2 cabins. They offered a 100% refund on both cabins if we moved the 4 of us into one cabin. We took the offer. They also combined all the OBC we had from both cabins and let us keep it all. ^+1, full refund and some other cabin would be good enough for me. If they really want you off the ship, I'd ask for at least 50% off the fare of some alternate. Whatever the offer is, it's likely to be a take it or leave it situation, since RCI knows sorta what offer people will usually take. Just so I'm clear, are you saying that you got the cruise fare for free and they moved you to another cabin on the same cruise? Dan Link to comment Share on other sites More sharing options...
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