rucrazy Posted June 12, 2021 #1 Share Posted June 12, 2021 I always prefill when we book, today i noticed that our contract that we accepted has changed to: HOLLAND AMERICA LINE CRUISE CONTRACT Please note the terms and conditions for your upcoming sailing are in the process of being updated to reflect information you need to be aware of due to COVID-19 procedures and protocols. Guests will receive a notification when the updated terms and conditions are ready for review and acceptance. We encourage you to download our Navigator mobile app for this and other travel notifications. Has anyone else noticed this? 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 12, 2021 #2 Share Posted June 12, 2021 Thanks for sharing this? When is your sailing? I think they certainly do need to spell out exactly what you will need to do regarding testing and vaccinations. It likely will be itinerary dependent. Link to comment Share on other sites More sharing options...
rucrazy Posted June 12, 2021 Author #3 Share Posted June 12, 2021 more is better (in this instance) Link to comment Share on other sites More sharing options...
Rare Crazy For Cats Posted June 12, 2021 #4 Share Posted June 12, 2021 49 minutes ago, rucrazy said: I always prefill when we book, today i noticed that our contract that we accepted has changed to: HOLLAND AMERICA LINE CRUISE CONTRACT Please note the terms and conditions for your upcoming sailing are in the process of being updated to reflect information you need to be aware of due to COVID-19 procedures and protocols. Guests will receive a notification when the updated terms and conditions are ready for review and acceptance. We encourage you to download our Navigator mobile app for this and other travel notifications. Has anyone else noticed this? I did notice this. On another thread IIRC this will be available on Monday for us to review. Our Alaska cruise is next month. 1 1 Link to comment Share on other sites More sharing options...
rucrazy Posted June 12, 2021 Author #5 Share Posted June 12, 2021 22 minutes ago, Crazy For Cats said: On another thread IIRC this will be available on Monday for us to review. Great glad to see they are dotting all i's and crossing all t's.. hope you will post if you read anything out of the norm! Link to comment Share on other sites More sharing options...
rucrazy Posted June 12, 2021 Author #6 Share Posted June 12, 2021 50 minutes ago, Mary229 said: When is your sailing? @Mary229 ours is way off.. 45 nights Tahiti .....October 2022.. 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 12, 2021 #7 Share Posted June 12, 2021 2 minutes ago, rucrazy said: @Mary229 ours is way off.. 45 nights Tahiti .....October 2022.. Interesting. I guess I will go look at my contract. Mine is April. Link to comment Share on other sites More sharing options...
Rare Crew News Posted June 12, 2021 #8 Share Posted June 12, 2021 The contracts for all of my upcoming cruises through November 2022 are now changed from complete to no longer completed. 1 1 Link to comment Share on other sites More sharing options...
rucrazy Posted June 12, 2021 Author #9 Share Posted June 12, 2021 (edited) I wonder what the earlies embarkation there is with completed paperwork? My guess is zero, they are busy CYAing! or is that CTA (their) Edited June 12, 2021 by rucrazy Link to comment Share on other sites More sharing options...
Rare Crew News Posted June 12, 2021 #10 Share Posted June 12, 2021 2 minutes ago, rucrazy said: I wonder what the earlies embarkation there is with completed paperwork? My guess is zero, they are busy CYAing! or is that CTA (their) They may be adding a requirement that the contract has been read via a need to scroll the contract and check a box. 1 Link to comment Share on other sites More sharing options...
rucrazy Posted June 12, 2021 Author #11 Share Posted June 12, 2021 what ever it is we will soon be able to read it! Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted June 12, 2021 #12 Share Posted June 12, 2021 Thanks for sharing .. 1 Link to comment Share on other sites More sharing options...
Rare Hlitner Posted June 12, 2021 #13 Share Posted June 12, 2021 The same situation exists for upcoming Seabourn Cruises (SB and HAL are closely linked in terms of software and operations). SB actually has some cruises in 3 weeks and those folks still cannot complete the online process. Hank Link to comment Share on other sites More sharing options...
Rare LAFFNVEGAS Posted June 12, 2021 #14 Share Posted June 12, 2021 Holland America will be releasing their New Protocols for Risk Acceptance Policy on Monday June 14th. I would not be surprised to see the website down starting tonight and through tomorrow. With this Risk Acceptance Policy you will be electronically signing a Vaccination Attestation. This is going to be REQUIRED to get your Boarding Documents. If this is not electronically signed by the passenger prior to boarding your reservation will be canceled and you will not be allowed to check in or board. Before the voyage, you must confirm you are vaccinated (this helps ensure voyages meet the CDC guidelines for vaccinated guests) 4 1 Link to comment Share on other sites More sharing options...
Rare LAFFNVEGAS Posted June 12, 2021 #15 Share Posted June 12, 2021 13 minutes ago, Hlitner said: The same situation exists for upcoming Seabourn Cruises (SB and HAL are closely linked in terms of software and operations). SB actually has some cruises in 3 weeks and those folks still cannot complete the online process. Hank Hank both Seabourn and Holland America's Risk Policy will be available on Monday. 1 1 Link to comment Share on other sites More sharing options...
rucrazy Posted June 12, 2021 Author #16 Share Posted June 12, 2021 31 minutes ago, LAFFNVEGAS said: With this Risk Acceptance Policy you will be electronically signing a Vaccination Attestation. so no uploading of documents needed? Link to comment Share on other sites More sharing options...
Rare LAFFNVEGAS Posted June 12, 2021 #17 Share Posted June 12, 2021 23 minutes ago, rucrazy said: so no uploading of documents needed? No, I do not believe so. I had originally thought and it was hinted that we would need to upload our CDC vaccine card but the newest information does not indicate that at all. I do not think that Holland America and Seabourn app has that capability and at this time they are not investing in upgrading it. Now Princess is totally different with the new Medallion App but that was to go LIVE last week and I am reading many are still having lots of problems. A few years ago 2018 to be exact Norwegian's App was working with their app and to do their on line check in you just scanned your phone camera with your passport and everything uploaded into their system so that they did not have to scan it at the pier. The NCL sailings are delayed and have not heard about theirs but I have a cruise coming up in November with them so will find out in the upcoming months. But for right now Holland America is just a bit behind the times so will be interesting to see what exactly happens come Monday. Link to comment Share on other sites More sharing options...
rucrazy Posted June 12, 2021 Author #18 Share Posted June 12, 2021 4 minutes ago, LAFFNVEGAS said: . I do not think that Holland America and Seabourn app has that capability and at this time they are not investing in upgrading it. I can't even get the Navigator App to recognize our booking! 🙂 1 1 Link to comment Share on other sites More sharing options...
Rare LAFFNVEGAS Posted June 12, 2021 #19 Share Posted June 12, 2021 1 minute ago, rucrazy said: I can't even get the Navigator App to recognize our booking! 🙂 Trying logging totally out of the app, go to Account down on the bottom right, then My Account and Log Out there, then sign back on and it should be there. Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted June 12, 2021 #20 Share Posted June 12, 2021 1 hour ago, LAFFNVEGAS said: Holland America will be releasing their New Protocols for Risk Acceptance Policy on Monday June 14th. I would not be surprised to see the website down starting tonight and through tomorrow. With this Risk Acceptance Policy you will be electronically signing a Vaccination Attestation. This is going to be REQUIRED to get your Boarding Documents. If this is not electronically signed by the passenger prior to boarding your reservation will be canceled and you will not be allowed to check in or board. Before the voyage, you must confirm you are vaccinated (this helps ensure voyages meet the CDC guidelines for vaccinated guests) That sound GOOD 1 Link to comment Share on other sites More sharing options...
AKJonesy Posted June 12, 2021 #21 Share Posted June 12, 2021 I did see this mentioned on another CC post #56 Link to comment Share on other sites More sharing options...
AKJonesy Posted June 12, 2021 #22 Share Posted June 12, 2021 30 minutes ago, rucrazy said: I can't even get the Navigator App to recognize our booking! 🙂 I downloaded the App today (for my new Android tablet) and I was able to login and see my account, activity, booking, excursions, etc. Link to comment Share on other sites More sharing options...
HAL4NOW Posted June 12, 2021 #23 Share Posted June 12, 2021 33 minutes ago, LAFFNVEGAS said: Trying logging totally out of the app, go to Account down on the bottom right, then My Account and Log Out there, then sign back on and it should be there. Thank you. That worked for me. 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 12, 2021 #24 Share Posted June 12, 2021 1 hour ago, rucrazy said: I can't even get the Navigator App to recognize our booking! 🙂 Me neither. I called a while back and they said the bookings wouldn’t show until you were one year or less. Well my 365 day count down started in April and still no bookings. Link to comment Share on other sites More sharing options...
rucrazy Posted June 12, 2021 Author #25 Share Posted June 12, 2021 1 hour ago, LAFFNVEGAS said: Trying logging totally out of the app, go to Account down on the bottom right, then My Account and Log Out there, then sign back on and it should be there. Thank you for the suggestion it didn't work for me... 1 Link to comment Share on other sites More sharing options...
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