Princess Players Club

[dog]

This is the offer I get often.

Log in to princess website

go to email click on Offer

at top of searching for a cruise casino offers tab shows

click on it, do your search

go through booking process

if it applies for a discount a pop up box shows with the discount

 

all is prior to paying 

 

if this fails call Princess 

[memoak]

14 hours ago, CalLuvsCrusingToo said:

Gamblers hear those announcements more often, as its usually announced

often In The Casino towards end of cruise.

If your due more than $25?  They will send you a check.

I always cash out a day or two ahead.  And then if I want to play anymore?

I use cash, so I don't have to visit the very busy cashier on the last day.

Of course if I hit something big?  Then I wait in line to cash out.

 

 

On the Majestic they also posted a sign at the cashiers desk advising that the casino would be closed Victoria night and into Vancouver. Since it was a VIP cruise the host also made many announcements in the casino. Also to note on Victoria Day only one bar per deck was allowed to be open because of “Canada Regulations”

Edited May 24, 2022 by memoak

[greener]

is there a way to see casino credit in your online booking confirmation?  i could see it on my april cruise but can't find it on my upcoming june cruise.

[suekel]

43 minutes ago, greener said:

is there a way to see casino credit in your online booking confirmation?  i could see it on my april cruise but can't find it on my upcoming june cruise.

In your travel summary

[greener]

checked my travel summary and could not see the credit.  i know i could see it last cruise.

[wkwthme]

I've had trouble lo

17 minutes ago, greener said:

checked my travel summary and could not see the credit.  i know i could see it last cruise.

I always have trouble finding it! I just located mine by clicking 'onboard services' after logging in. Scroll allllll the way to the bottom.

[CalLuvsCrusingToo]

3 hours ago, wkwthme said:

I've had trouble lo

I always have trouble finding it! I just located mine by clicking 'onboard services' after logging in. Scroll allllll the way to the bottom.

 

I think the heading says Special Services, but yes in your Travel summary.

Look it over carefully.

If its Not there?  Call casino rep and make sure its added.

When it is, reprint your TS and make sure to bring a copy with you on your cruise,

for when you visit Cashier to get Freeplay put on your acct.

 

I always have a printed copy of it WITH me when I first visit cashier.

I'd say about 1/3 of the time, I'm Not on the list or my amount says lower.

So being able to Show Proof of Correct amount, always helps expedite correction.

 

 

[Cuedon]

20 minutes ago, CalLuvsCrusingToo said:

So being able to Show Proof of Correct amount, always helps expedite correction.

Except around a third of the time, when I have a four-digit amount of freeplay, it truncates the last digit in the display, even when there should be enough room to display it, so... fun times!

[Jadn13]

8 hours ago, freecruiser2 said:

This DID NOT work for me a couple of months ago.  Sent the email, time-stamped before expiration of offer and heard nothing.  Called and she said, "sorry expired". Ugh, she put me through to customer service.  She said forward me your email.  Then crickets.  After months, and resending the email a couple of times, I just sent an email saying just disregard.  We've decided on using another offer to book a different one.  Really weird.

That’s not helpful and not the policy. 

Ridiculous on their part. 

[CalLuvsCrusingToo]

1 hour ago, Cuedon said:

Except around a third of the time, when I have a four-digit amount of freeplay, it truncates the last digit in the display, even when there should be enough room to display it, so... fun times!

 

LOL  I never thought about it but maybe thats whats happening, their dropping off a zero?

 

In any case I Always bring a copy of the booked offer & Freeplay Amount listed in the Special Services

on the Travel Summary.