Rare mtsublueraider Posted March 22 #1 Share Posted March 22 No matter what I try, I can’t get check in to work today. It’s the first day it should have been available. I tried after midnight last night and even today it says “check in now” but I keep getting errors. Trying to snag the first available check in time at the pier. Happened to anyone else? Link to comment Share on other sites More sharing options...
KroozNut Posted March 22 #2 Share Posted March 22 I'm having trouble with it as well, both in the app and online. Just happened this morning. Hope they get it worked out before our April sailing. Link to comment Share on other sites More sharing options...
LBC Cruiser Posted March 22 #3 Share Posted March 22 Doesn’t work for me either. The pithy “check-in has checked out” error message in the app is especially obnoxious after I set my alarm to check in and then wasted an hour trying. Link to comment Share on other sites More sharing options...
RumRunner01 Posted March 22 #4 Share Posted March 22 I successfully checked in for my April 22 Wonder sailing a couple weeks ago and now the app says check in available (like I have not previously checked in) but times out when I click check in, same on web version, too. Link to comment Share on other sites More sharing options...
Another_Critic Posted March 22 #5 Share Posted March 22 Same issue for my April 22 sailing where I finished check-in 15 days ago. This issue has been reported in the past and, IIRC, no times/info was lost. 🤞 1 Link to comment Share on other sites More sharing options...
Tlbecker1 Posted March 22 #6 Share Posted March 22 The website is having issues for sure. Hang in there. Link to comment Share on other sites More sharing options...
firefly333 Posted March 22 #7 Share Posted March 22 I cant check in for my may 6 mariner cruise. Been trying too. I've been wondering about uninstalling the app or if anything would help. Same date as op. Link to comment Share on other sites More sharing options...
DebJ14 Posted March 22 #8 Share Posted March 22 9 minutes ago, firefly333 said: I cant check in for my may 6 mariner cruise. Been trying too. I've been wondering about uninstalling the app or if anything would help. Same date as op. Same here! Link to comment Share on other sites More sharing options...
leaveitallbehind Posted March 22 #9 Share Posted March 22 50 minutes ago, KroozNut said: I'm having trouble with it as well, both in the app and online. Just happened this morning. Hope they get it worked out before our April sailing. To highlight a comment you made, in the past if we've had issues with the app we switch to our tablet or computer and that has worked. Sometimes the phone app can get glitchy. But from all the responses this seems like maybe a website issue. Link to comment Share on other sites More sharing options...
Rare island lady Posted March 22 #10 Share Posted March 22 Same here. Can't check in for my May 6th Allure cruise. Typical Royal ITT geniuses at work. 🤪 Link to comment Share on other sites More sharing options...
Biker19 Posted March 22 #11 Share Posted March 22 1 hour ago, LBC Cruiser said: I set my alarm to check in and then wasted an hour trying. Welcome to CC. Given the lack of enforcement of arrival times at most ports (and very unlikely the early times will be gone the morning after check in becomes available) there's no real reason to stay up till midnight to wait for check in to open. 1 Link to comment Share on other sites More sharing options...
GJustice Posted March 22 #12 Share Posted March 22 Working now 🙂 Got 10:30 3 Link to comment Share on other sites More sharing options...
Rare island lady Posted March 22 #13 Share Posted March 22 Just finished my check in as well. No big deal. 😉 Link to comment Share on other sites More sharing options...
firefly333 Posted March 22 #14 Share Posted March 22 1 hour ago, GJustice said: Working now 🙂 Got 10:30 Got 11 am for mariner. Just checked in. Link to comment Share on other sites More sharing options...
LeeW Posted March 22 #15 Share Posted March 22 In the past I've switched cruises on the app, then back. This reloads the sailing I am trying to check in on. Link to comment Share on other sites More sharing options...
erby2283 Posted March 22 #16 Share Posted March 22 (edited) This happened to us who had recently checked in for the May 4th Icon sailing as well - seems to be back this morning and it held my 11:30 appt time. It was down on both the app and website for us. Thankful it seemed to save our appointment time. Edited March 22 by erby2283 Link to comment Share on other sites More sharing options...
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