helen haywood
Members-
Posts
8,535 -
Joined
Content Type
Forums
Store
Blogs
Downloads
Events
Gallery
Everything posted by helen haywood
-
How do you resolve an error on your folio after the fact?
helen haywood replied to blueskadoo's topic in Celebrity Cruises
This is the number I’ve called to dispute a charge on Celebrity. (844) 418-6824 -
You can also get these “free” Elite Plus coffees in the Oceanview Cafe (Buffet) bar. In some ships it’s named Il Bacio Secundo.
-
OP, I’m sorry you are experiencing these issues. We just disembarked January 8, 2024 from cabin 1206 and had a wonderful cabin attendant. Enjoyed the cruise immensely. We are frequent Celebrity cruisers and Equinox is one of our favorites. I do think the staff are over worked.
-
It is not a guarantee that your TA’s OBC is refundable. Sometimes it is, sometimes not. You will be able to see how it’s coded on the television under your account. If it is OBR it’s refundable. If it’s OBN it is not.
-
Is There A Microwave Oven In the Buffet on Equinox?
helen haywood replied to ghdool's topic in Celebrity Cruises
As post #4 said, there has always been a dispenser of hot milk by the outmeal in the mornings. That is where the soups are located at lunch and dinner. -
Well, I did notice portion size of entrees were noticeably smaller. If you’re new to X, probably not an issue. It actually wasn’t for us either…sometimes the portions used to be so large I was embarrassed to be wasting that much food. Case in point the Rigatoni Boscaiola used to be four times as much pasta. They have stopped plating mashed potatoes with an ice cream scoop…progress!! The regulars…French Onion soup, escargot, shrimp cocktail all good as always. Beef cuts have decidedly taken a step down but that appears to be the case across all cruise lines. I like fish and pasta so I’m happy. I agree the app is extremely unreliable…but supposedly the younger generation is X’s target audience and they like their electronic devices. 😁 A funny app note…I just logged on to find the correct spelling of the rigatoni dish…and currently the dinner menus start off with the desserts…and a separate option to view Select Early or Select Late menus. As though there is a difference…or, yikes, have I just revealed a new “enhancement?”
-
Have Elite happy hour events resumed yet ?
helen haywood replied to lovescarborough's topic in Celebrity Cruises
Celebrity appears consistently inconsistent! -
Once a day cabin service - did I miss something?
helen haywood replied to Honolulu Blue's topic in Celebrity Cruises
Twice a day on our Equinox cruise January 3-8, 2024. -
Have Elite happy hour events resumed yet ?
helen haywood replied to lovescarborough's topic in Celebrity Cruises
As I stated, I just disembarked Equinox’s five night sailing yesterday. And there were two CC HH events in the Sky Lounge. So it must vary ship to ship or at the discretion of the CC host. -
Have Elite happy hour events resumed yet ?
helen haywood replied to lovescarborough's topic in Celebrity Cruises
We just disembarked yesterday from a five night cruise on the Equinox. Listed on the sheet of Captains Club events was two nights “Captains Club Lounge” held 5-7 in the Sky Lounge. Only in the cordoned off right side of the Lounge…no way to cordon off the front so I don’t know how they kept track of who was a Captains Club member and who was not. Same usual drink list although there was only one waiter I saw so everyone was going to the bar. There was absolutely no hors d’oeuvres of any kind. -
Had a great five night cruise. Long time Celebrity cruiser. Of note, in the MDR was told the filet from the Children's menu is NOT available . Also noted that when I checked the app on our one Evening Chic night it showed the lobster menu. I was certain that was incorrect…and I was right. The menu presented in the MDR that night was a completely different one. No problem for us but I’m sure others might have been upset. Poor waiters having to explain no lobster. The app may have corrected itself later that afternoon but that’s still unprofessional.
-
There definitely are shaded areas around the perimeter of the pool deck.