We put some OBC on 8/28 gor a cruise in November...,it never posted so I called.(3 weeks ago)..C&A stated it was not on reservation, but I had the confirmations in my hand...He asked for my cc #...nope, that is not going to happen, so I told him to get me a supervisor and I would fax the confirmations to them.. After about 45 minutes, they (C&A) found them..
So call them..