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My husband just received his new passport today, July 25. We both applied online on July 15. Mine is still in the mail, due to arrive this Saturday on the 27th. I'm impressed with how quickly we received them. Jackie

My husband just received his new passport today, July 25. We both applied online on July 15. Mine is still in the mail, due to arrive this Saturday on the 27th. I'm impressed with how quickly we received them. Jackie

I renewed online on July 15. They started processing it on July 18th. I just checked https://informeddelivery.usps.com/ and my new passport is on its way. It's coming from Puerto Rico. I didn't ask for expedited. I'm impressed with the turn-around time. I'll update when I have the new passport in hand. Jackie

I renewed online on July 15. They started processing it on July 18th. I just checked https://informeddelivery.usps.com/ and my new passport is on its way. It's coming from Puerto Rico. I didn't ask for expedited. I'm impressed with the turn-around time. I'll soon be able to fill out my guest information for my upcoming cruise so that the info is there for Viking to book my air travel. I'll update when I have the new passport in hand. Jackie

I tried to get into the online renewal yesterday (July 15, 2024) at noon eastern time (9 a.m. for me in California) and got the message that it was closed for the day but, thanks to postings here, I tried again at 10:30 a.m. my time (1:30 p.m. EST) and got in. My husband got in closer to 11 a.m. (2 p.m. eastern) We both completed our applications yesterday. I'll report back once I receive our new passports. It is such a convenient way to renew our passports. I hope the testing is successful and they roll it out in full. Jackie

With the sun never really setting when you were far north, did the cabin have blackout curtains? If we do this cruise, should I bring eye shades? Thanks, Jackie

Luckily my intolerance is not severe, I just watch what I eat. No cheesecake, but sometimes ice cream is fine. I'm now reluctant to mention allergies and intolerances on cruises because on one cruise I mentioned I was allergic to lettuce (yes, weirdly developed in my late 50's) and one night ordered the spinach and pear salad. Spinach is fine for me. The salad came with just the pears, no green at all. I had a good laugh and asked for the full spinach salad and they accommodated.

Is almond milk generally available for lattes and such, or does it need to be special ordered? I'm lactose intolerant and hate the flavor of soy milks. Also, is stevia (green packaging) available as an artificial sweetener? We hope to be booking soon for a Norwegian cruise on Viking. This will be our first with Viking. Jackie

My college roommate is proposing that we and our husbands cruise on American Cruise Lines to Puget Sound and the San Juan Islands. We are in our late 60's and early 70's but are very active. I've watched a few videos on YouTube and it seems that the cruise and the included excursions cater to the sedate, with bus tours to historic sites with minimal walking. Is this so, or is it just the few videos I've seen? I'm not a sitter, I stand most of the time and walk miles each day. Would we be antsy? Also, how do they handle special dietary needs? My friend is gluten-free and has a number of other restrictions. Would they be able to accommodate her? Thank you, Jackie

We did the Hiking the Cascades Trail in October 2022. Same experience, except the bus driver did know the way. The "guide" pointed to the trail and told us to come back at a certain time. There were multiple paths so some people got lost and everyone was not back at the appointed time so the guide went off to find them. Many of us complained about the tour when we returned to the ship and we did receive a partial refund. I'm surprised they are still using that tour company and not providing a guided tour. Jackie

We were on the Quest October 2022 Montreal to New York and once E&O started dinner service (closed the first couple of days due to covid staff shortages) we ate there every night. Yes, it was cold, but the food is so phenomenal that we just bundled up more. It was our favorite dining venue on the Quest. It's a limited menu but every entrée was superb. Jackie

You can get a TK specialty drink (love the Old Cuban) on the Quest and take it elsewhere. I did that several times and the bar tender was very accommodating. I don't remember chairs at the bar, rather a couple at the entrance for those waiting to be seated to dine. Jackie

I can't answer about accessibility of moving around by scooter, but will comment on the doors leading in and out of the pool area and other decks to the outside. They are very heavy. I broke my elbow onshore while on a cruise on the Quest and the ship's doctor (he was a sweetie but has since retired) put a temporary cast on it. I had a great deal of difficulty opening the doors with just one arm and would have to wait for someone to walk by to open the doors for me. Jackie

Last year I sent my request to: GuestServices@seabourn.com It took about a week to get a response back with acknowledgment of the onboard credit being applied. Sent April 21st, 2022, received response May 1. Jackie

There is rarely a time in The Restaurant (main dining location) at dinner when they have no tables available. Earth & Ocean, the outdoor venue, has very limited seating but the food is divine. It good weather you may not be able to get a table. If you brave it in the cold, you should score a table, as we did most nights on our Canada/New England cruise. We just bundled up. If you will be on one of the ships with Sushi, the Japanese restaurant, you may not be able to get a table for dinner as it too is very small. There are plenty of delicious options so you shouldn't be disappointed in any venue. Jackie

So, I'm at home taking a walk in my California neighborhood this morning and I get a notification on my phone from the Seabourn Source app reminding me of Team Trivia at 4 p.m. in The Club. When I open The Source of course it says you must be on a ship to access it. I added the event way back in October during our cruise on the Quest. So, wrong date, wrong place and what the heck, why is it notifying me? Got a good chuckle out of it. I believe I did attend that trivia, it was a music trivia game and we did poorly. Jackie

To be honest none of the entrees in The Restaurant (if locale not mentioned in the descriptions the items were from The Restaurant) were memorable and I don't remember who had the monkfish but every single item at Earth & Ocean was outstanding. E&O has a very limited menu, only three entrees per night, but no matter what we ordered we were amazed by the flavors. We hadn't planned on ordering the eryngii mushrooms as we had ordered the other two entrees but the waiter said he'd bring over a serving anyway. It was our favorite that evening. We are so glad we tried E&O, braving the frigid weather, as it never disappointed us. We just wish it hadn't been closed the first few days due to covid amongst the galley staff. We are also kicking ourselves for not having tried it on our prior Seabourn cruise. Jackie

I've just uploaded pictures of many of the dishes we enjoyed on the Seabourn Quest sailing, Oct. 4-16, 2022 https://photos.app.goo.gl/gEHXtf7cnzeoQyBL9 If descriptions on the entrees don't appear, click on the circled i at the top. Best viewed on a computer, not a phone. Don't view while hungry. Our best meals were at Earth & Ocean. enjoy! Jackie

If you can't find an opportunity to use your OBC, you can donate it to the crew welfare fund so that at least it won't revert back to corporate. Jackie

Christmas eve treats awaited us in our cabin after turn-down. Seabourn Encore December 2019 Jackie

I can't respond to the dates but can confirm that the penalty date is before final payment, I think it was 30 days before final payment. I had to cancel a Seabourn cruise because I had broken my elbow while on an earlier Seabourn cruise and will not be fully recovered. They would not waive the 12% penalty. Big chunk of change as it was for a 25 night Antarctica cruise. I could have avoided the penalty by booking another cruise for as much or higher amount. I was not willing to do that. Jackie

Thank you, that looks like it will be good for insurance purposes. Jackie

I need a final statement from my recent cruise in order to request reimbursement for medical expenses incurred on board. I called a general number at Seabourn and the agent, after putting me on hold while she checked, said I'd have to make the request via email. I did so and so far have not received any acknowledgement that they received my request, let alone are working on it. Does any one have a phone number at Seabourn for statements. Thanks, Jackie

I had that same problem. The excursions I pre-booked showed the full price so I called the excursion desk and they canceled them and rebooked them for me at the discounted rate. The agent admitted that they were having issues. Days later when I went to pre-book more I had the same problem. I checked my preferences and nothing had been selected for silver benefits, so I re-selected and tried again and got the discounted price. The selection didn't seem to stick for me from one log-in to the next. If you are in the US, give Seabourn excursions a call at 1 (800) 984-3225 Jackie

We received TK dark chocolates every night on the Oct 4-16 cruise. Jackie