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Upgrade or Not to Upgrade...

Deptacon

By Deptacon,
in Royal Caribbean International

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Deptacon

Deptacon

Posted
Posted

So got an email from RCCL C&A. Upgrade to Junior Suite for my 15 September sailing for 50%off.

 

Its a 4 night on enchantment. Currently in a balcony... 363 per person.

 

They offer a junior suite upgrade for 75 more total, per person.

 

But hey... When you upgrade... You DONT get the double C&A points... BS... That was the deal breaker so we said no.

 

Thoughts?

 

 

 

 

 

 

 

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Deptacon

Deptacon

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Posted (edited)
I would have taken it

I love junior suites

 

 

Sent from my iPhone using Forums

 

 

All i am getting is a few more sq ft and a tub....

 

I dont know, on a 4 day, didnt seem worth it

 

Now, if i got double points... Thats a whole nother story

 

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Edited by Deptacon
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Deptacon

Deptacon

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I always thought that if you paid for the upgrade, you got the double points. Maybe that has changed?

 

 

I asked the rep, she said no double points because its an upgrade. Maybe i can call and ask another rep....

 

 

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Edited by Deptacon
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Deptacon

Deptacon

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We are in the Royal Family Suite on that sailing and I have friends that have an oceanview who would like to upgrade. Too bad the offer isn't transferable.

 

 

 

I have them keep checking their email to see if they get an offer.

 

 

Mine is a C&A offer.

 

 

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Deptacon

Deptacon

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They are platinum members, so I guess they didn't get that far down in the loyalty list. Maybe tomorrow:)

 

 

I am only Gold... Think it has more to do with being in a balcony already

 

 

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Merion_Mom

Merion_Mom

Posted
Posted
So got an email from RCCL C&A. Upgrade to Junior Suite for my 15 September sailing for 50%off.

 

Its a 4 night on enchantment. Currently in a balcony... 363 per person.

 

They offer a junior suite upgrade for 75 more total, per person.

 

But hey... When you upgrade... You DONT get the double C&A points... BS... That was the deal breaker so we said no.

 

Thoughts?

 

 

I would definitely take that offer.

 

I always thought that if you paid for the upgrade, you got the double points. Maybe that has changed?

 

Bob, I assume that it is just a feature of this particular upsell offer, not a general policy thing.

 

:)

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Deptacon

Deptacon

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Posted (edited)
I just yesterday upgraded with that same email from a B2 to a JS and the C&A agent told me I would receive double points.

 

 

 

I would call again and take that upgrade in a second!!

 

 

I would call back. I just called again, asked the agent... Who then confirmed with the upgrade supervisor and who also called a senior person with C&A...

 

Due to it being a reduced rate upgrade.... No double C&A points. Even if paying for the upgrade.... Because the rate is reduced, no double C&A for the balcony to JS

 

 

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Edited by Deptacon
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Ourusualbeach

Ourusualbeach

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I would call back. I just called again, asked the agent... Who then confirmed with the upgrade supervisor and who also called a senior person with C&A...

 

Due to it being a reduced rate upgrade.... No double C&A points. Even if paying for the upgrade.... Because the rate is reduced, no double C&A for the balcony to JS

 

 

Sent from my iPhone using Forums

 

I would still go for the upgrade.

 

My guess is that you will receive the double points despite what they told you. I don't thing that this computer software is complex enough to distinguish between the different offers.

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kymbakitty

kymbakitty

Posted
Posted

In a New York second. I wouldn't even flinch.

 

You lose that much in your couch cushions and a few lunches in a month.

 

No question. Unless you don't like a little extra room.

 

I would find out where you would end up though...that would be my only caveat.

 

Enjoy!

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EbayCruiser

EbayCruiser

Posted
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I would call back. I just called again, asked the agent... Who then confirmed with the upgrade supervisor and who also called a senior person with C&A...

 

Due to it being a reduced rate upgrade.... No double C&A points. Even if paying for the upgrade.... Because the rate is reduced, no double C&A for the balcony to JS

 

 

Sent from my iPhone using Forums

 

Did you call C & A or the main RCI line? I spoke directly with C & A and she told me I would get the points. Either way .... I would take the upgrade, points or not for the bigger room!

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  • 2 months later...
tinkerme1

tinkerme1

Posted
Posted (edited)

Reading this thread with interest since I upgraded from an E1 to a Jr Suite as a solo cruiser. Nowhere in the email sent to me does it say you won't get the additional points! I paid for my upgrade. I called C&A and was then transferred to the Resolution Dept.

 

They told me that whenever you have a reduced rate for a cabin, you lose the benefit of the extra points, even if you PAY for the upgrade.

 

I feel like I wasn't given the information I needed to make a good decision about whether to upgrade or not. Needless to say, I'll never pay to upgrade again unless the cabin is more important than the points. :(

Edited by tinkerme1
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Clarea

Clarea

Posted
Posted
Reading this thread with interest since I upgraded from an E1 to a Jr Suite as a solo cruiser. Nowhere in the email sent to me does it say you won't get the additional points! I called C&A and was then transferred to the Resolution Dept.

 

They told me that whenever you have a reduced rate for a cabin, you lose the benefit of the extra points, even if you PAY for the upgrade.

 

I feel like I wasn't given the information I needed to make a good decision about whether to upgrade or not. Needless to say, I'll never pay to upgrade again unless the cabin is more important than the points. :(

Thanks for reporting back, the info you gave is what my understanding was too.

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