ksuds Posted November 3, 2015 #1 Share Posted November 3, 2015 Boy I wish I got this email sooner. This just came through about 10 minutes ago. But it was the sailing I just completed. For a limited time only, purchase a Premium beverage package and get an upgrade to the Ultimate package. The Ultimate beverage package provides the best value, letting you enjoy our entire selection of premium alcoholic and non-alcoholic beverages. Hurry, this promotion ends soon!BOOKING DETAILSReservation:Sailing Date:10/30/15 - 11/02/15Destination:Ship:BahamasEnchantment of the Seas® Link to comment Share on other sites More sharing options...
Doc2725 Posted November 3, 2015 #2 Share Posted November 3, 2015 Why do I never get anything like this? Like ever. Link to comment Share on other sites More sharing options...
ksuds Posted November 3, 2015 Author #3 Share Posted November 3, 2015 Why do I never get anything like this? Like ever. I bought the Premium so I would have enjoyed to try the extra benefits of the Ultimate. Link to comment Share on other sites More sharing options...
karena1 Posted November 3, 2015 #4 Share Posted November 3, 2015 I got it also, but can you use it on any reservation, not just the one that is attached to the email? Called Royal and of course they know nothing about it so she had me forward her the email. Also when I booked the Prem pkg that is what is says on my confirmation, nothing about the upgrade, so I have her checking that also Link to comment Share on other sites More sharing options...
ZoeyVictoria Posted November 3, 2015 #5 Share Posted November 3, 2015 I received the email for my December sailing on the Navigator. My guess is that the offer is for the specific sailing you are booked on, and they did a typical IT error by sending it to the OP after he had sailed. Link to comment Share on other sites More sharing options...
Rare JessyCruises Posted November 3, 2015 #6 Share Posted November 3, 2015 (edited) I got the email too. The reservation # mentioned on the email was the one for my 11/28 sailing on the Oasis. The C&A rep has no idea what I am taking about and put me on hold. I When she came back she said no one had any idea and she asked me to email her whatI was sent, so I did. She is going to call me back when she finds out what is going on. In my email I also noted I wanted to buy onboard. Edited November 3, 2015 by Canadian Disney Mom Link to comment Share on other sites More sharing options...
Lveh8lve Posted November 3, 2015 #7 Share Posted November 3, 2015 I received a similar email referring to a deal, but I didn't see one. Mine looks just like yours and refers to an offer, but there is no offer!! What is going on. Link to comment Share on other sites More sharing options...
2thesea Posted November 3, 2015 #8 Share Posted November 3, 2015 You can CANCEL what you have booked and RE-book this deal :-) Link to comment Share on other sites More sharing options...
Big_G Posted November 3, 2015 #9 Share Posted November 3, 2015 I guess I'll have to keep my eye out for this one. I tend to delete without reading emails about my upcoming cruise. Maybe this one will be useful. Link to comment Share on other sites More sharing options...
wolfganghowell Posted November 3, 2015 #10 Share Posted November 3, 2015 Our friends got it. We didn't. We've purchased Premium. Not sweating it though because the only real difference is sparkling water and teas - neither of which we drink. Link to comment Share on other sites More sharing options...
Rare JessyCruises Posted November 3, 2015 #11 Share Posted November 3, 2015 Our friends got it. We didn't. We've purchased Premium. Not sweating it though because the only real difference is sparkling water and teas - neither of which we drink. Its fresh squeezed juice as well as specialty coffees too Link to comment Share on other sites More sharing options...
Allygator14 Posted November 3, 2015 #12 Share Posted November 3, 2015 I received this offer and jumped on it immediately since we were planning to purchase the ultimate package on board. Now, I am having the same issue with the confirmation not showing the upgrade. I've spoken to two different people. The first told me they will apply the upgrade on board which I do not trust without written confirmation. She transferred me to the cruise planner department with the hope of them having more information. Actually, they knew less about this offer than the first person. She claims the marketing department sends out emails before they are aware of the offer on their end. She advised that I should call back in 24 hours. Since my offer shows limited time only with no end date, I'm concerned that the offer will expire quicker than they can resolve their system issues. I'm starting to wonder if the $70 a person savings is worth my time! Link to comment Share on other sites More sharing options...
TheTruthCanHurt Posted November 3, 2015 #13 Share Posted November 3, 2015 I never get any of the RCCl offers. However, It does seem to indicate both with this offer and the frequent discounts on specialty dining that they are not meeting their quotas for food and beverage. AS many have said. They simply wont drink.. or may only have a couple drinks since the prices have gone so high. And with NCL giving away specialty dining and drink packages with most of their sailings. I have a feeling this push to the package may actually have the inverse effect. It will be interesting to watch for sure. Link to comment Share on other sites More sharing options...
Doc2725 Posted November 3, 2015 #14 Share Posted November 3, 2015 I bought the Premium so I would have enjoyed to try the extra benefits of the Ultimate. So basically what you are saying is that like me, you did not receive the offer? Link to comment Share on other sites More sharing options...
ksuds Posted November 3, 2015 Author #15 Share Posted November 3, 2015 So basically what you are saying is that like me, you did not receive the offer? I received the offer two days after my sailing ended. Did the Enchantment on 10/30 and received the offier this morning around 10:00am. Guess their promotion was a little slow............... Link to comment Share on other sites More sharing options...
Rare JessyCruises Posted November 3, 2015 #16 Share Posted November 3, 2015 I just got a call back from C&A. They said you had to prepurchase via cruise planner and you would automatically be upgraded from Premium to Ultimate on board Link to comment Share on other sites More sharing options...
monctonguy Posted November 3, 2015 #17 Share Posted November 3, 2015 (edited) I would love to get this offer..seeing as I have 4 cruises booked in the next few months, would save me a lot of cash!! I would love to think that some of the other cruise line perks are starting to hurt RCI by constantly raising the prices of drinks and not giving any incentives. So its just available if you get the email.....no option for this on cruise planners or by calling in about it? Edited November 3, 2015 by monctonguy Link to comment Share on other sites More sharing options...
Rare JessyCruises Posted November 3, 2015 #18 Share Posted November 3, 2015 I would love to get this offer..seeing as I have 4 cruises booked in the next few months, would save me a lot of cash!! So its just available if you get the email.....no option for this on cruise planners or by calling in about it? I am not sure, the subject line is "Exclusive beverage package offer" . It references my C&A # and my Nov 28 reservation. DH also got an email today but his subject is "Paul, don't forget to purchase your beverage package before you cruise" and there is no reference to a promo Link to comment Share on other sites More sharing options...
Lveh8lve Posted November 3, 2015 #19 Share Posted November 3, 2015 The people who got the promo, what is your c&a status? I'm gold and I just got the offer that wasn't an offer email. Link to comment Share on other sites More sharing options...
yj2cute Posted November 3, 2015 #20 Share Posted November 3, 2015 I got a similar email, but it did not offer any upgrade. Basically just advertising the packages. Link to comment Share on other sites More sharing options...
Rare JessyCruises Posted November 3, 2015 #21 Share Posted November 3, 2015 The people who got the promo, what is your c&a status? I'm gold and I just got the offer that wasn't an offer email. I am gold. Not sure if it matters, but my 1st RCL cruise was in Nov 2014 cruise and my 4th is at the end of this month. I also booked my 5th yesterday. I won't go up a level until my Aug 2016 cruise. I will still be a pt short after this one. I doubt the # of cruises has anything to do with it though. Link to comment Share on other sites More sharing options...
Rare JessyCruises Posted November 3, 2015 #22 Share Posted November 3, 2015 I got a similar email, but it did not offer any upgrade. Basically just advertising the packages. That is the one DH got too. Link to comment Share on other sites More sharing options...
monctonguy Posted November 3, 2015 #23 Share Posted November 3, 2015 I am gold status..going Platinum on this cruise....I will have cruised 10x in 3 years with them by the time my next 4 are done...so it doesn't appear this offer is based on loyalty or frequency.......grrrrr Link to comment Share on other sites More sharing options...
Allygator14 Posted November 3, 2015 #24 Share Posted November 3, 2015 This is our first cruise with Royal but we are Platinum because of Celebrity. We have also purchased beverage packages with Celebrity in the past. Maybe that is why they made the offer... Link to comment Share on other sites More sharing options...
Rysdykj Posted November 3, 2015 #25 Share Posted November 3, 2015 Looks like it is only valid for bookings now until Dec 17th. Link to comment Share on other sites More sharing options...
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