tillyflo Posted December 14, 2015 #26 Share Posted December 14, 2015 PHEW! I thought it was just me getting the australia page! I havent been able to access my booking only sporadically I have three reservations and want to book dining etc. I cant! excursions Icant.. Mightly miffed now. Sail Monday!!! still cant print boarding pass Link to comment Share on other sites More sharing options...
KsucAts Posted December 14, 2015 #27 Share Posted December 14, 2015 I am trying to do Online checking for my two reservations today and have tried multiple browsers. It lets me do step 1 & 2, but step 3 is blank. I eventually called the number and they just came back after putting me on hold for a few minutes. Their IT staff is apparently aware of the issue and I should try again next week because they don't know how long it will take them to fix it. Link to comment Share on other sites More sharing options...
mrmapt Posted December 14, 2015 #28 Share Posted December 14, 2015 Hi I have the same problem with website. One of my reservations is working like it suppose too/and the other one does not. I called the number It recommended. The person tried the same as I was doing and had the same problem. I was told to wait and hopefully it will clear up soon. Been three days , still the same. Different reasons listed at the top of the page each time. Try again later in the week I guess Link to comment Share on other sites More sharing options...
MaggieMay1931 Posted December 14, 2015 #29 Share Posted December 14, 2015 i found out you have to use Firefox to get into your account. Link to comment Share on other sites More sharing options...
frisbeewife Posted December 14, 2015 #30 Share Posted December 14, 2015 i found out you have to use Firefox to get into your account. That won't help. I use Firefox and every time I try to check a price it tells me the site is temporarily unavailable. It's sad when I have to go to an online TA to find out the prices. Hopefully it'll be fixed before I try to make final payment on my June cruise..... Anyway, if it worked for you after switching to Firefox it was just a coincidence. It works intermittently no matter what browser you use. Link to comment Share on other sites More sharing options...
Big Timber Posted December 15, 2015 #31 Share Posted December 15, 2015 That won't help. I use Firefox and every time I try to check a price it tells me the site is temporarily unavailable. It's sad when I have to go to an online TA to find out the prices. Hopefully it'll be fixed before I try to make final payment on my June cruise..... Anyway, if it worked for you after switching to Firefox it was just a coincidence. It works intermittently no matter what browser you use. I have been unable to access the site for weeks as it is always on "vacation". I called Royal's tech number and after a long session was told that the only problem was that I was using Safari. Obviously the problems are greater than that. I've given up for the time being. Link to comment Share on other sites More sharing options...
johnjen Posted June 13, 2016 #32 Share Posted June 13, 2016 (edited) "Oops. Looks like Royal Caribbean is on vacation" and that's what I see right now, so "clearing your cache" is getting old too. Edited June 13, 2016 by johnjen Link to comment Share on other sites More sharing options...
California Traveler Posted June 13, 2016 #33 Share Posted June 13, 2016 I can access my reservations, but nothing else on RCCL website. Link to comment Share on other sites More sharing options...
deliver42 Posted June 13, 2016 #34 Share Posted June 13, 2016 I don't have a reservation yet, but have no problem doing mock bookings. I'm using windows 10. Link to comment Share on other sites More sharing options...
SpicyGem Posted April 7, 2017 #35 Share Posted April 7, 2017 We have been cruising with Royal for nearly 15 years. I have never had an experience when the web site was down. I think the problem is with your computer. site down right now Link to comment Share on other sites More sharing options...
Johnamac123 Posted April 7, 2017 #36 Share Posted April 7, 2017 site down right now Down for me also. Using IE. Just cleared cookies. Link to comment Share on other sites More sharing options...
lbjen Posted April 7, 2017 #37 Share Posted April 7, 2017 In Edge also for me. Link to comment Share on other sites More sharing options...
Biker19 Posted April 7, 2017 #38 Share Posted April 7, 2017 Seems fine to me. Link to comment Share on other sites More sharing options...
TominNC Posted April 7, 2017 #39 Share Posted April 7, 2017 Nope, just got the blank page when looking for a cruise Link to comment Share on other sites More sharing options...
dcgrumpy Posted April 7, 2017 #40 Share Posted April 7, 2017 It hasn't worked for weeks for me using Chrome. I can get as far as bringing up cruises but once I try getting prices I just get a white screen. I can bring up My Cruises but I can't get into the Cruise Planner. I have to switch to Firefox. I've tried clearing cookies. Link to comment Share on other sites More sharing options...
deliver42 Posted April 7, 2017 #41 Share Posted April 7, 2017 It's working OK for me. Sometimes I have the white page problem on Chrome and Edge, so I go onto Firefox, and never have a problem there. Link to comment Share on other sites More sharing options...
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