Breakaway Hurricane News 10/9

[Charles4515]

Any other port that is zika free would have been fine for us. even days at sea or staying in new york.

 

 

That would be a violation of US law.

 

 

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Edited October 17, 2016 by Charles4515

[Charles4515]

Zika cases that were found in Israel and in Bermuda were not resulted due the the bug that can bite you randomly, they were transmitted probably through sex. That's not the case in Bahamas...

 

And please, I did not ask for any comments on what NCL has done right or wrong or what I could have done differently.

 

 

 

So if there are others who were forced to get of the ship on October 9th, please contact me.

 

 

 

No one was forced to get off. Anyone who got off did it on their own decision.

 

 

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[hawkeyetlse]

That would be a violation of US law.

I think if they never set sail and just sat docked in NYC, that would have been legal. I'm guessing most people would not have been happy about that. Then again NCL would have saved so much in fuel costs they could have given out much more compensation…

[Charles4515]

I think if they never set sail and just sat docked in NYC, that would have been legal. I'm guessing most people would not have been happy about that. Then again NCL would have saved so much in fuel costs they could have given out much more compensation…

 

 

 

Because of the crew visas the ship has to intend to sail. So it depends on what the law says how long the ship can stay docked before sailing. Also if there is a place to sail to they may have to sail.

 

If they were allowed stay the casino and shops would be closed.

 

 

 

 

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[mjkacmom]

I think if they never set sail and just sat docked in NYC, that would have been legal. I'm guessing most people would not have been happy about that. Then again NCL would have saved so much in fuel costs they could have given out much more compensation…

I'm sure docking in NYC would not have been cheap!

[Letsgo 2]

I'm almost 100% positive that there are going to be people who are going to try big time to get a class action law suite going......I can feel it in my bones.

I hope I'm wrong but i know some will try,Good luck with one!

Good Job Captain for keeping everyone safe and out of harms way!

Marion

[jints07]

I'm almost 100% positive that there are going to be people who are going to try big time to get a class action law suite going......I can feel it in my bones.

I hope I'm wrong but i know some will try,Good luck with one!

Good Job Captain for keeping everyone safe and out of harms way!

Marion

 

With all due respect (and I honestly mean that), why would this matter to you either way? I notice in that you are quick to defend critical comments about NCL, which is totally your prerogative, but sometimes it's good that a little public pressure be applied to large corporate entities as it helps drive innovative competition. When consumers just sit back and agree with everything a corp does, there is no impetus on their part to improve the quality of goods and services. Microsoft was a pretty good example for awhile.

[Rileyz]

I'm almost 100% positive that there are going to be people who are going to try big time to get a class action law suite going......I can feel it in my bones.

I hope I'm wrong but i know some will try,Good luck with one!

Good Job Captain for keeping everyone safe and out of harms way!

Marion

 

I don't see how they would have a case. The industry cannot survive refunding full cruises instead of rerouting. I still don't know what NCL did wrong here. :confused:

[Letsgo 2]

With all due respect (and I honestly mean that), why would this matter to you either way? I notice in that you are quick to defend critical comments about NCL, which is totally your prerogative, but sometimes it's good that a little public pressure be applied to large corporate entities as it helps drive innovative competition. When consumers just sit back and agree with everything a corp does, there is no impetus on their part to improve the quality of goods and services. Microsoft was a pretty good example for awhile.

 

 

You are absolutely right, it doesn't matter to me either way,

but you but your opinion out here on a public forum, so you

must know that people will respond. I'm sorry

that my response does not fit your bill.

I have nothing but good things to say about NCL, because

we have had nothing but good experience.

Marion

[Letsgo 2]

I don't see how they would have a case. The industry cannot survive refunding full cruises instead of rerouting. I still don't know what NCL did wrong here. :confused:

 

I agree, NCL did nothing wrong, I'm just saying

that people will try, I'm already getting a hard

time for defending NCL. NCL did what they had to do

mkalio

[Laszlo]

Wow, 21 pages of people bitching and complaining their cruise was changed. Ship happens:D. Every cruise has a risk of being altered, some more than others. Thats why we choose to go to Vegas instead of going to Bermuda!

[carol54]

We had a great cruise and believe the right call was made. We enjoyed several days of sunshine which we would not have had if we went to Bermuda.

 

Now if something could be done about the disembarkation process in New York.

 

Curious, is the disembarkation process as chaotic at other ports in the USA?

 

 

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[jints07]

I agree, NCL did nothing wrong, I'm just saying

that people will try, I'm already getting a hard

time for defending NCL. NCL did what they had to do

mkalio

 

I sincerely apologize that you took it as a hard time. l, like you, was just responding to something on a public forum.

[hawkeyetlse]

Because of the crew visas the ship has to intend to sail. So it depends on what the law says how long the ship can stay docked before sailing. Also if there is a place to sail to they may have to sail.

Good point, I didn't think about that issue. But when ships dry dock in the US, they don't send all of the crew members home, or to other ships. A lot of them continue to work on board (or so I've heard). If this is legal with a D-1 visa, then I think a week docked in NYC under extraordinary circumstances might have been allowed, too.

 

You're right about the casino, of course. They would have a lost a lot of revenue there.

[Charles4515]

We had a great cruise and believe the right call was made. We enjoyed several days of sunshine which we would not have had if we went to Bermuda.

 

Now if something could be done about the disembarkation process in New York.

 

Curious, is the disembarkation process as chaotic at other ports in the USA?

 

 

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Building a new terminal would help but that is not likely. The problem in Manhattan is an older facility and one of the industries biggest ships. Other ports have better terminals.

 

Going to Bermuda was not even an option. The option was north or south. Whatever call NCL had made there would be some whiners. If the ship had gone to Canada then there would be whiners who would have complained about not going to a sunny, warm destination. The whiners have no clue as to what ports were available or what destinations the ship could go to and make it back in seven days. They have no clue about US Cabotage laws.

[missdenise]

We had a great cruise and believe the right call was made. We enjoyed several days of sunshine which we would not have had if we went to Bermuda.

 

Now if something could be done about the disembarkation process in New York.

 

Curious, is the disembarkation process as chaotic at other ports in the USA?

 

 

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So glad to hear you had some sunshine and a good cruise. We sailed the week before and had the same issue with disembarkation. It was a major, and really only, complaint we had. I made it know on my post-cruise survey. I was considering a February cruise on the BA, but scraped that idea - not standing outside in freezing weather for over an hour just waiting to get into the terminal. We have sailed out of Bayonne, NJ - Brooklyn - Fort Lauderdale - Vancouver - nothing compared to the troubles in Manhattan.

[Charles4515]

Good point, I didn't think about that issue. But when ships dry dock in the US, they don't send all of the crew members home, or to other ships. A lot of them continue to work on board (or so I've heard). If this is legal with a D-1 visa, then I think a week docked in NYC under extraordinary circumstances might have been allowed, too.

 

You're right about the casino, of course. They would have a lost a lot of revenue there.

 

I don't think they can stay docked in a US port with passengers unless it is an emergency. Since the ship could leave it was not an emergency. A dry dock has no passengers.

 

But even if they could have stayed the week docked in New York all week, suppose they could have, there would have been passengers complaining about that. Probably more than complained about the Bahamas or woud complain about Canada. And those passengers would actually have a valid complaint. They booked a cruise and no cruise occuring if they never left the dock, and they could have left the dock. For this sailing since they could not go to Bermuda the alternative itinerary they did was the most favorable for the vast majority of passengers. NCL sells out Breakaway during the winter with that itinerary! I did it on Breakaway a few years ago. They will sell out the ship this winter doing that itinerary.

Edited October 18, 2016 by Charles4515

[Tatiou]

Here is my 2 cents on this... I was on this cruise!

 

NCL made the right call in changing the itinerary. To keep passengers safe!

 

Here is where they mishandled it:

 

- Not informing passengers prior to boarding, most people have travel insurance...

- Creating confusion on board by not communicating. The captain was silent for 36 hours after hinting at possibly going to Bermuda.

- Providing Port stops at odd hours with little to do (Canaveral) and nothing (Bahamas). Had we been in port for more than a few hours and during the day would have helped.

- Providing a credit to passengers rather than cabins. This only furthered confusion. Followed by credits per passengers for port fees (again no explanations).

- Changing carpeting in main areas during the day closing off sections of the ship with passengers already irritated.

- Crew having clearly had a roff time with some cruisers only made everyone more susceptible to bad moods and short fuses.

- Clearly NCL has been more and more disorganized and cutting corners everywhere. We've cruised 6 times in the last 4 years with NCL and in trying to cut cost and make investors happy, they somehow overdid it and now are loosing customers. Bring back some of the basics, listen to your customers and start communicating rather than pleasing the board.

 

A vacation is always what you make of it. Some you have to try harder than others!

 

 

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[chloemonkey]

We had a great cruise and believe the right call was made. We enjoyed several days of sunshine which we would not have had if we went to Bermuda.

 

Now if something could be done about the disembarkation process in New York.

 

Curious, is the disembarkation process as chaotic at other ports in the USA?

 

 

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Miami and Los Angeles NO better! Sad to report.....

[Travelinggiraffe]

I was in the ship last week. I totally understood the reroute, but didn't understand why it took so long to tell us. I was watching the weather for days and it was obvious we couldn't go to Bermuda. And while I appreciate that maybe they were hoping the storm track would change, it made it hard to pack and added a lot of stress before the cruise.

 

The credit was barely enough to cover the inconvenience and didn't take into account 3rd and 4th persons in a cabin. But I didn't bother to complain about it, everything else I complained about seemed to fall on deaf ears anyway.

 

I sailed the breakaway 2 years ago and service has fallen off quite a bit, and the ship is starting to show its age, and it's not that old. After my last cruise I had such a great time I took my mother on the ship, she was not impressed with NCL, and my opinion really dropped. I'll be looking at other cruise lines in the future.

 

As for the ports PC could have used more time in at least for people who wanted to go to the parks or for an early beach day. Not sure why we couldn't get to Port earlier to make better use of the time. Every time I go to the Bahamas I say I won't go back, I mean it this time.

 

Overall my group made the best of it, certainly not what we dreamed, but ship happens.

 

 

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[mjkacmom]

Good point, I didn't think about that issue. But when ships dry dock in the US, they don't send all of the crew members home, or to other ships. A lot of them continue to work on board (or so I've heard). If this is legal with a D-1 visa, then I think a week docked in NYC under extraordinary circumstances might have been allowed, too.

 

You're right about the casino, of course. They would have a lost a lot of revenue there.

 

NCL would have had to hired staff to keep the port open. Plus, a lot of passengers are from the area, and folks booked a cruise, not a floating hotel. The ended up doing a sailing from NYC that is done all of the time, one of the most common itineraries.

[rafinmd]

One other issue with staying in New York was that the dock was needed for the Seven Seas Navigator immediately after Breakaway left.

 

Roy

[Charles4515]

One other issue with staying in New York was that the dock was needed for the Seven Seas Navigator immediately after Breakaway left.

 

 

 

Roy

 

 

 

And the same issues come up with alternative ports. They can't just sail to Nassau, Port Canaveral, Canadian ports, etc. There has to be an empty berth that has not been booked for another ship. Some complained about the time in port. I have been to Nassau when every dock was occupied and as soon as one ship left another docked right behind it. It becomes a messy situation when they have to reroute.

 

 

 

 

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Edited October 18, 2016 by Charles4515

[Wyoming2010]

We had a great cruise and believe the right call was made. We enjoyed several days of sunshine which we would not have had if we went to Bermuda.

 

Now if something could be done about the disembarkation process in New York.

 

Curious, is the disembarkation process as chaotic at other ports in the USA?

 

 

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OMG -- the WORST embarkation and disembarkation we have ever experienced in 16 cruises. Their terminal is in dire need of updating, including their technology as the computers kept shutting down -- taking us two hours to even check in! Standing in a hot terminal with no water was not fun. Getting off the ship it took us more than two hours to get off and through customs, inching down the ramps to the terminal, only to find both aft and forward merging into one doorway -- with one escalator and one elevator running.

 

Like I said before, if NYC wants to host these new mega ships, they need to be able to accommodate the crowd. Next time we sail on a ship bigger than the Magic, we will do it from another port (like Baltimore)!

Edited October 18, 2016 by Wyoming2010

[mjkacmom]

OMG -- the WORST embarkation and disembarkation we have ever experienced in 16 cruises. Their terminal is in dire need of updating, including their technology as the computers kept shutting down -- taking us two hours to even check in! Standing in a hot terminal with no water was not fun. Getting off the ship it took us more than two hours to get off and through customs, inching down the ramps to the terminal, only to find both aft and forward merging into one doorway -- with one escalator and one elevator running.

 

Like I said before, if NYC wants to host these new mega ships, they need to be able to accommodate the crowd. Next time we sail on a ship bigger than the Magic, we will do it from another port (like Baltimore)!

 

What makes you think the port wants to invest a ton of $ just for the Breakaway? I've lived in the area for my entire life, and didn't realize cruise ships sailed out of NYC until about 10 years ago. I doubt it's a huge money maker. There are only a few hotels out of hundreds (in NJ) that even offer any cruise packages. I doubt they have space for a terminal that would work well for over 4000 passengers.