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HURRICANE IRMA UPDATE

WEATHER UPDATE 9/09/2017 – 1:00 PM (EDT)

Guests on one of the following sailings who are unable to travel will receive future cruise credits:

Carnival Paradise – September 7

Carnival Sensation – September 7

Carnival Fascination – September 10

Carnival Paradise – September 11

Due to heavy call volume, you do not have to call Carnival to receive your future cruise credit as this will be automatically processed within 30 days.

We have been closely monitoring Hurricane Irma and given the projected path of the storm, the following cruises have been cancelled:

Carnival Victory – September 8

Carnival Splendor– September 9

Carnival Ecstasy – September 9

Carnival Liberty– September 10

A full refund will be automatically processed, including Fly2Fun reservations, pre-purchased Carnival Adventures, Fun Shop purchases and beverage packages. The refund will be processed to your original form of payment within three weeks.

IMPORTANT NOTE: We remain in constant contact with port officials regarding port closures. In preparation for the storm, Port Miami, Port Everglades, Port Canaveral and the Port of Tampa are now closed. Our intentions are to operate the following cruises from South and Central Florida once the port reopens. Guests who decide to cancel because their cruise duration has changed, will automatically receive a future cruise credit in the amount paid. This will be automatically processed and you do not need to call us if you decide to not travel.

PLEASE DO NOT PROCEED TO THE PIER UNTIL WE HAVE CONFIRMED OUR ARRIVAL AND CHECK IN TIMES ON OUR WEB SITE.

Carnival Conquest – September 9

Now scheduled to depart Port Everglades on September 12 on a 4 day cruise to Cozumel.

Carnival Glory – September 9

Now scheduled to depart Miami on September 12 on a 4 day cruise to Cozumel.

Carnival Magic – September 9

Now scheduled to depart Port Canaveral on September 13 on a 3 day cruise to Nassau.

Carnival Vista – September 9

Now scheduled to depart Miami on September 12 on a 5 day two port Western Caribbean cruise to Grand Cayman and Cozumel.

Carnival Victory – September 11

Now scheduled to depart Miami on September 12 for a 3 day cruise to Nassau and Freeport.

Carnival Sensation – September 11

Now scheduled to depart Miami on September 13 for a 3 day cruise to Nassau.

Carnival Paradise – September 11

Now scheduled to depart Tampa on Tuesday, September 12 for a 4 day cruise to Cozumel.

THE FOLLOWING SAILINGS WILL DEPART AS SCHEDULED. GUESTS ARE ASKED TO ARRIVE AT THE CRUISE TERMINAL ACCORDING TO THEIR PRE-SELECTED ARRIVAL APPOINTMENTS. ALL GUESTS MUST BE ON BOARD ONE HOUR PRIOR TO THE SHIP’S SCHEDULED DEPARTURE TIME.

Carnival Freedom– September 9

Will depart Galveston on September 9 on a three port Western Caribbean cruise to Mahogany Bay, Belize and Cozumel.

Carnival Dream – September 10

Will depart New Orleans on September 10 to operate a three port Western Caribbean cruise to Ocho Rios, Grand Cayman and Cozumel.

Carnival Pride – September 10

Will depart Baltimore on September 10 on a cruise to Canada and visit Halifax and St. John. Given the significant itinerary deviation, guests may elect to cancel and receive a future cruise credit. Guests wishing to sail will receive a 25% future cruise credit based on the fare paid for this cruise.

Carnival Fascination – September 10

Will depart San Juan on September 10 on a cruise to Dominica, Barbados, St. Lucia, Antigua and St. Kitts.

Guests who sail on shortened cruises will receive a pro-rated refund of their cruise fare. Additionally, anyone who pre-purchased our beverage packages will also receive a pro-rated adjustment. These refunds will be to the original form of payment within three weeks. Pre-purchased Carnival Adventures for cancelled ports, as well as any taxes, fees and port expenses will be refunded to your onboard Sail & Sign account. Gratuities will also be adjusted to reflect the shortened duration.

We will continue to closely monitor Hurricane Irma’s forecasted track and provide further updates as needed. Please sign up for text alerts by texting the codes below to CRUISE (278473).

Carnival Conquest – CCL2

Carnival Glory – CCL3

Carnival Magic – CCL4

Carnival Vista – CCL6

Carnival Victory 9/11 – CCL8

Carnival Sensation 9/11 – CCL10

Carnival Freedom – CCL12

Carnival Dream – CCL13

Carnival Pride – CCL14

Carnival Fascination – CCL15

Carnival Paradise 9/11 – CCL16

We sincerely apologize for the disruption Hurricane Irma has caused and we look forward to welcoming our guests on board. We also want to apologize if you are experiencing long hold times at our contact center as many of our employees are preparing for Irma’s arrival.

Please join us in keeping our Caribbean friends, Carnival employees and those communities in Hurricane Irma’s path, in our thoughts and prayers.

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Question for those of you who may have been given future cruise credits in the past...

 

Must the cruise credit be used for only one cruise, or may it never applies to multiple cruises? For example, if the cruise I'm receiving the credit for cost $1500 and the replacement cruise I select costs $1200, would I be able to apply the remaining $300 to another cruise, or would I forfeit the $300.

 

Of course, I will call Carnival with this question at a later date, but it's not urgent for me to call now while they are likely dealing with much more important calls.

 

I don't know the answer to your question but I will say I just learned something while cashing in my credit this week. If you book a cabin in a category lower than the one you had booked on the sailing that you received the credit from you forfeit part of your credit. I originally had a category of an oceanview room booked which they did not have available on the new sailing I was booking. Was told they only had interior rooms. The new sailing was much cheaper than my original one. My FCC was for $1607 (they refund you the taxes and fees, prepaid gratuities, etc... Your credit is for the cruise fare alone) and the total for my new sailing was only $1577 including taxes, fees, and gratuities. So pretty it pretty much evens out except because of the lower cabin class I was going to have to pay another $556. Forfeiting roughly a third of my credit is ridiculous. Just keep that in mind when looking to re-book.

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My Cruise on Carnival Conquest went from a 7 night to 4 night. We are scheduled to leave on sept 12th . I will in New Brunswick, Canada and have to fly in on Monday ....

 

Do you think Flights will be able to land around noon on Monday ?

 

I don't like that we aren't even told what day we will be in Cozumel or what times.....That forces us to purchase Carnival excursion just like the future certificates and prorated taxes, port fee being placed on our sail and sign account......Carnival basically making us give our money back to them .....

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Do you think Flights will be able to land around noon on Monday ?

 

.

 

I certainly wouldn't bet on it given that the storm is just beginning and is expected to last until Sunday evening. Then following the storm safety inspections need to be completed to ensure the worthiness of the the airport, planes may need to be re-positioned (I believe they tried to get as many as possible out of MIA and FLL when the fear was that the worst of the storm would hit the south east coast), and finally (actually I'm sure I left out other activities that need to take place) staff need to be able to reach the airport.

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Some people are truly idiotic. Why anyone would go outside in this weather is just beyond me. Of COURSE it's coming back, and probably with great force.

 

I was watching the live cam for Miami Beach earlier and saw a guy out on the water surfing with one of those parachutes! He went whizzing by the camera!:eek:

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My Cruise on Carnival Conquest went from a 7 night to 4 night. We are scheduled to leave on sept 12th . I will in New Brunswick, Canada and have to fly in on Monday ....

 

Do you think Flights will be able to land around noon on Monday ?

 

I don't like that we aren't even told what day we will be in Cozumel or what times.....That forces us to purchase Carnival excursion just like the future certificates and prorated taxes, port fee being placed on our sail and sign account......Carnival basically making us give our money back to them .....

If no flights, will Carnival refund you for the cruise?

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TAMPA!

Irma closes in with Tampa, not Miami, in the crosshairs

 

Associated Press 14 minutes

 

NAPLES, Fla. (AP) — Hurricane Irma's leading edges whipped palm trees and kicked up the surf as the storm spun toward Florida with 125 mph winds Saturday on a projected new track that could put Tampa — not Miami — in the crosshairs.

 

Tampa has not taken a direct hit from a major hurricane in nearly a century.

 

 

News video here also:

 

 

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Wow! I am watching the Florida Keys webport cam. I don't know the wind speed but it sure looks bad. I notice Tampa is still quiet. Hope everyone on land is safe. And anyone on ships are doing well. Does anyone know how soon it will hit Tampa?

@miketheiss on twitter. Storm chaser in key west, should get interesting later.

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