Rare mking8288 Posted November 23, 2017 #251 Share Posted November 23, 2017 Okay... but what about the charge. Was it authorized?We have coverage via our CC, it's automatically included at no extra "charge" when used to pay for the booking ... not on this Gem sailing but procedures & claim forms, etc. are available, 24/7/365 global assistance is a toll-free call anywhere. For some, no authorization or enrollment to opt-in necessary, it is covered as a secondary, within limits and possibly only partial reimbursement, up to the its defined limits. Not all cards offer it, another of our CC discontinued its coverage and with AE Gold/Optima, it's optional and/or opt-in at a nominal fee. For example - this is from Citi's AT&T Universal Card, as charter member going back to the 1980's in PDF format http://i.info4.citi.com/wpm/100164/PDF/Guide2.pdf Link to comment Share on other sites More sharing options...
maggie cruises Posted November 23, 2017 #252 Share Posted November 23, 2017 Wait, what?From NCL or elsewhere? You are misinterpreting post #244 Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
marilyn_g Posted November 23, 2017 #253 Share Posted November 23, 2017 You are misinterpreting post #244 Sent from my iPad using Forums Oh, right. Transposed a few words. Of course I put travel on cards with insurance. Link to comment Share on other sites More sharing options...
njaloha Posted November 23, 2017 #254 Share Posted November 23, 2017 You might want to also check out the thread under NCL Gem repairs Sent from my iPhone using Forums Oh I did thanks That's where I found the link to this thread![emoji3] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
jcann4444 Posted November 27, 2017 #255 Share Posted November 27, 2017 What a great informative post by Wizpharm2. I am sure I am not the only one who would like more details about the private cruise back to NYC. I also loved the fact they kept the Casino open for the 30ish guests. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Princess@Sea Posted November 28, 2017 #256 Share Posted November 28, 2017 Seems like those managed to stay on board got the best deal out of the fiasco. For those who had fly the charter back, especially those who didn't wish to fly, do they also only get 25% future cruise credit? Link to comment Share on other sites More sharing options...
Letsgo 2 Posted November 28, 2017 #257 Share Posted November 28, 2017 Seems like those managed to stay on board got the best deal out of the fiasco. For those who had fly the charter back, especially those who didn't wish to fly, do they also only get 25% future cruise credit? Yes, everyone got the 25% future cruise credit Link to comment Share on other sites More sharing options...
ChiefMike Posted November 28, 2017 #258 Share Posted November 28, 2017 That 25% doesn't amount to much, corporate says it's 25% of the voyage portion. So since I stayed in a balcony with my wife it works out to be $404 off a future cruise even though the total price tag was much higher than $1616 The way the letter was written they didn't state "Voyage Fare"... Link to comment Share on other sites More sharing options...
Tatka Posted November 28, 2017 #259 Share Posted November 28, 2017 I hope pax at least got free WiFi on the way back. I'd have to work Link to comment Share on other sites More sharing options...
Wizpharm2 Posted November 28, 2017 Author #260 Share Posted November 28, 2017 I hope pax at least got free WiFi on the way back. I'd have to work See post #229 upthread...WiFI provided on return cruise (and at hotel on Barbados prior to re-boarding repaired ship). Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Tatka Posted November 28, 2017 #261 Share Posted November 28, 2017 See post #229 upthread...WiFI provided on return cruise (and at hotel on Barbados prior to re-boarding repaired ship). Sent from my iPad using Forums This is great. Thanks Link to comment Share on other sites More sharing options...
fstuff1 Posted December 2, 2017 #262 Share Posted December 2, 2017 I was on the 11/21 sailing and asked the chief engineer what happened to the azipod. He said the windings. Same problem with the star. Luckily they had a repair kit in Finland (?) And flew it to Barbados to fix. He said in the future, ncl will have the kit in their Miami hq. Link to comment Share on other sites More sharing options...
bones774 Posted January 17, 2018 #263 Share Posted January 17, 2018 Gotta give credit where it is due. I submitted some extra costs relating to this trip. I had some recpts, and i approximated costs for some foods while waiting in airport(no recpts), NCL just emailed me that they would reimburse all costs. I think that's fair, not a large check but accurate, petty cash costs. You know what they say "pigs get fat, hogs get slaughtered" Link to comment Share on other sites More sharing options...
Gershep Posted January 17, 2018 #264 Share Posted January 17, 2018 Gotta give credit where it is due.I submitted some extra costs relating to this trip. I had some recpts, and i approximated costs for some foods while waiting in airport(no recpts), NCL just emailed me that they would reimburse all costs. I think that's fair, not a large check but accurate, petty cash costs. You know what they say "pigs get fat, hogs get slaughtered" Glad that they will reimburse you. Link to comment Share on other sites More sharing options...
marilyn_g Posted January 17, 2018 #265 Share Posted January 17, 2018 I was on the 11/21 sailing and asked the chief engineer what happened to the azipod.He said the windings. Same problem with the star. Luckily they had a repair kit in Finland (?) And flew it to Barbados to fix. He said in the future, ncl will have the kit in their Miami hq. We were on the Grandeur of the Seas (RCL) jan 2nd cruise. Guess what broke. They flew a guy and the part on a charter to port Canaveral, only two day delay. Link to comment Share on other sites More sharing options...
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