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Room Service!

khewston

By khewston,
in Carnival Cruise Lines

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firemanbobswife

firemanbobswife

Posted
Posted
Actually I just paid my cruise off last night and I'm not really happy to learn of yet more cutbacks. The Carnival site still lists 24 hour complimentary room service, so it appears they are not so quick to notify new bookings of the changes. In fact they are falsely advertising what is included in your cruise rate. Isn't it funny how they can change the terms of your contract but you can't?

 

I will cruise on Carnival for my already paid for cruise but my future booking with other cruise lines. Carnival may have once been a value for your money but this budget cruise line continues to lower it's standards!

 

NCL and RC charge for room service too. If you go to Princess keep in mind they are still part of the Carnival Corporation.

 

I'm sorry but I'm still not understanding the "outrage" over having an 8 hour window of room service still being available albeit with a menu of surcharged items. Especially during a time when a large portion of people are asleep for the majority of the "pay window". There are still free options on the ship available so it's not like you will go hungry or starve during that time frame. Just order before the cutoff. For the other 16 hours it's still free. Room service is optional and you aren't being forced to pay for food. Simply opt out or order when it won't cost you anything.

 

Quit stressing about something that you will more than likely find out to be a non issue or minimally inconvenient. I'm sure there are other things to get gray hair over. 8 hours of the middle of the night having to pay a couple bucks per item should you not want what's available and free shouldn't even be a blip on the radar.

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JMAE

JMAE

Posted
Posted

We usually get room service on debarkation morning for a quick breakfast, this will be missed. We will have to plan ahead the morning before debarkation and take some breakfast items to the room for debarkation day.

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Daphne'sMom

Daphne'sMom

Posted
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I’m feeling a little guilty since we sail in a week and a half with a grumpy family member who I assured he’d have 24/7 access to free room service. He’s very food focused and this will cause us all to experience backlash.

LOL - I'm in the same boat. I finally have managed to get my whole family to go on a cruise in March. There will be 6 first timers to whom I have extolled the wonderful tales of 24 hour room service. Another family member who has been on one cruise will probably not like this as he did like to order room service after a late night in the casino. I always plan to order the room service cake and have remembered to do this twice - ever.

 

My concern (as far this may affect me :D) would be the backlog for morning orders. How many orders will they now have for 6 am? Maybe not that many... The only consitant time I order room service is for morning coffee/tea & pastries/fruit while getting around in the morning and sometimes as a pleasant wake up call. Life is good when you are starting your day sitting on the balcony in your jammies enjoying some coffee and bite to eat.

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SPKEMO

SPKEMO

Posted
Posted

People are funny. “How dare they charge a buck or two for a limited amount of time.” Hit up another cruise line where you will pay more for the cruise and pay every hour on the hour for room service. Have fun! Toodles

 

 

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2CatsInFlorida

2CatsInFlorida

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Carnival is a business. And I bet they know more about what Will bolster and what will hurt their business than you do. As a matter of fact our best information about what's best for Carnival comes from reverse engineering their actions to determine what insights about our behaviors as consumers that they've gained from the vast amounts of data and research they do.

 

This post may have been entered by voice recognition. Please excuse any typographical errors.

 

 

 

So Carnival knows better what I want than I do. ??? Not likely.

 

 

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eddieswife

eddieswife

Posted
Posted
John Heald just posted on facebook that there will be no more complimentary room service between 10pm and 6am. Menu prices will be $2-$6. He said this is being done because of food waste.

So it’s no longer complimentary but it is still available. I think I can live with that.

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LMaxwell Great Review Rare

LMaxwell

Posted
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Great, the late night line at Pizza will be 3x as long and filled with belligerent drunks who won't pay $4 for room service. Here's to hoping they open up one small section of buffet from 11PM-2AM for snacks late at night; Deli closes by 11 leaving just the already long pizza line.

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CheapieD

CheapieD

Posted
Posted
Amazing the belly aching about a $1 or $2 tip to room servers from some of the same people that have no issue purchasing a several hundred dollar drink package (and many do it cuz they can try everything then WASTE it if they dont like it cuz they already spent money on it). If your budget is that tight or you cannot see the logic in all that wasted food left on trays all night then perhaps your budget cannot afford a cruise.

 

 

 

Many of you sound entitled and ridicules and if this is going to bother you then dont use it, great about cruises or any other vacation, it is a choice, turn the channel!!! :rolleyes:

 

 

 

All that food on trays you see every morning sitting there (from the during the night orders) waiting to be picked up is wasted food, period!!!

 

 

 

Of course those food trays could be from

The afternoon, supper time or before 10 pm. Food waste had little to do with this decision and more about staffing overnight (remember cabins are now generally serviced once daily)

 

 

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Domergirl

Domergirl

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Great, the late night line at Pizza will be 3x as long and filled with belligerent drunks who won't pay $4 for room service. Here's to hoping they open up one small section of buffet from 11PM-2AM for snacks late at night; Deli closes by 11 leaving just the already long pizza line.

 

 

 

Every cruise we've been on in the last several years actually DOES offer "late night snacks" on lido. Time varies a little, but the buffet is open for at least an hour between 11pm and 1am. Selections include sandwiches, hot dogs, cookies, brownies, etc. Check Funtimes or Hub app for time.

 

 

 

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georgiB

georgiB

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Posted
I am very glad to see Carnival implementing this. I have worked in the hospitality industry for 22 years and by far one our biggest expenses is the wasted food from our free breakfast bar. It is simply amazing to see the food thrown away on a daily basis. Just because it is paid for with your room, there is no need to be wasteful.

 

 

 

What gets me with the buffets are people will pile up their plates skyhigh as if they can’t go through the line again. And that’s where a lot of your food is wasted.

 

 

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gmblr

gmblr

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What gets me with the buffets are people will pile up their plates skyhigh as if they can’t go through the line again. And that’s where a lot of your food is wasted.

 

 

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I pile on the food because I don’t want to wait in line again. I don’t take what I don’t eat. However, I try to avoid the buffet as much as possible.

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georgiB

georgiB

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I pile on the food because I don’t want to wait in line again. I don’t take what I don’t eat.

 

 

 

I definitely can relate to not wanting to go through the line again if it’s especially long. And on cruises they’re usually very long.

 

 

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SPKEMO

SPKEMO

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Carnival may know your mind better than you because they have sure pulled the wool over your eyes.

 

 

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It’s just fact. I’m 35 so, for my age group, sailing on Celebrity would probably be my next choice if I wanted a better experience and were to pay more but still sail with people close in age. Sailing with Celebrity I will pay more for better quality. But, I’m pay a **** ton more. Carnival is a budget cruise line, and the only way to remain a budget cruise line is to have small cutbacks. Sure there have been a lot of small cut backs but, for the cost of a carnival cruise it’s still the best value on the sea. Price out other cruise lines and see what policies (cutbacks) they have implemented in the last few years. For the value, Carnival is still the best.

 

 

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Griff61

Griff61

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My 1st ever cruise is Feb. 24/18 which I booked in Jan. 2017 and the increases from then till now is making me think it will also be my last one. Not just Carnival but all cruise lines.*

I waited many years to book a cruise because of the way cruise lines have treated people with their policies of " we can change itineraries, ships, times, rooms, perks and upcharges " and there is nothing you , as paying customers, can do even after you pay.*

 

I find it very puzzling why this industry just keeps getting bigger with this type of attitude. Sure there are great things but to spend $4000 for 2 people to cruise and have it changed so easily is troublesome to me.

 

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Griff61

Griff61

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What a bunch of self-indulgent nonsense! I couldn't care less about Carnival. Heck my next cruise on Holland America. And the one after that is probably going to be on Royal Caribbean. How about you just accept what people are saying at face value instead of allowing your petty frustration and anger to distort what your understanding of what you are reading?

 

Carnival is a business. And I bet they know more about what Will bolster and what will hurt their business than you do. As a matter of fact our best information about what's best for Carnival comes from reverse engineering their actions to determine what insights about our behaviors as consumers that they've gained from the vast amounts of data and research they do.

 

Things change. Just because you find something disappointing doesn't mean that the people doing that something or doing something wrong. They simply have different priorities and objectives from you. And in the context of a cruise line that will always be the case. Passengers will always want to pay less and get more and cruise lines will always want to charge more and incur less cost. This isn't something evil. It is simply the normal state of a competitive marketplace.

 

This post may have been entered by voice recognition. Please excuse any typographical errors.

Have fun on HAL and RC. you can go scold them.

 

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Griff61

Griff61

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They will probably just update the policy as of next week with no exceptions. Like when they changed to no smoking on the balconies. It was an across the board implementation with no bearing upon when one booked. Or when they took away the Gold party. Up until it went into effect or they changed the terms it was listed as a perk under the VIFP program. Then it wasn't. If you booked when it was still listed it didn't matter. They didn't grandfather anyone in.

 

Did the other cruise lines that decided to charge for room service at any time of the day or night when it was originally free make exceptions based on booking date?

Don't forget the other ones Carnival raised just recently. Cheers program and gratuity on fun shops. That's 3 increases in 4 months ? When I booked these weren't there and I expected them at the price of when I booked

 

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Drazil65

Drazil65

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Of course those food trays could be from

The afternoon, supper time or before 10 pm. Food waste had little to do with this decision and more about staffing overnight (remember cabins are now generally serviced once daily)

You are right they could be BUT many of them are from late night and drunk people (come on, we have all had a night out on land, closed the bars and then hit the breakfast places). Point is, this is an area and time frame that they can invoke a little more control over and it makes perfect business sense.

 

 

BTW, the trays in the hall have little (or nothing) to do with the trays in the hall, they are serviced by different staff at different times.

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