Suzyrn89 Posted April 17, 2018 #1 Share Posted April 17, 2018 Help- if 1 person in a group of 3 is a no show and we cancel a day before sailing RCCL is telling us the fare for the cancelled guest will be refunded even if after final payment without a penalty as long as the other 2 still cruise. Since there will only be 2 left in the cabin they can make us move to a double cabin. We REALLY want to keep the cabin we have because its the only one that connects to a D8 cabin that my husband and son are in. We have 4 cabins in a row since we booked so early. Anyone have any experience with canceling like this? Do they truly make you move to a different cabin at the last minute, can we cancel at the time of checking in and still get a refund? Link to comment Share on other sites More sharing options...
Homosassa Posted April 17, 2018 #2 Share Posted April 17, 2018 The only thing that will be refunded are taxes and port charges (also any prepaid excursions or anything else that was prepaid). Link to comment Share on other sites More sharing options...
Ken at the beach Posted April 17, 2018 #3 Share Posted April 17, 2018 You used to be able to cancel and get a full refund up to 14 days prior to sailing and I suspect that is still the case. I seriously doubt the information that you received on getting a full refund up to one day prior to sailing. You do run the slight risk that they will make you move to a double occupancy cabin though. You can just have the third be a no show and get a refund of port fees and taxes. Link to comment Share on other sites More sharing options...
Suzyrn89 Posted April 17, 2018 Author #4 Share Posted April 17, 2018 Thanks all, the 3rd person is $1052 so would not want to give that much. Will research some more....such decisions. Link to comment Share on other sites More sharing options...
taglovestocruise Posted April 17, 2018 #5 Share Posted April 17, 2018 Wait until your 15 days out and call Royal, Don't think they would boot you out considering you have four cabins in a row. Fourteen days out the ship is pretty much full. If you call and don't get the answer your looking for just say thanks and call back a hour later. happy cruising Link to comment Share on other sites More sharing options...
Clarea Posted April 17, 2018 #6 Share Posted April 17, 2018 ... RCCL is telling us the fare for the cancelled guest will be refunded even if after final payment without a penalty as long as the other 2 still cruise. ... Ask RC to send you that in writing. Link to comment Share on other sites More sharing options...
leisuretraveler223 Posted April 17, 2018 #7 Share Posted April 17, 2018 If one person in a group of three is a no-show, why on earth would anyone think that individual is entitled to a refund? Furthermore, three and four person staterooms are very valuable, both to those of us that seek them out, and to RCI in terms of revenue. So yes, I would assume they would either NOT refund anyone, or if they even considered doing so, they would relocate you to an equivalent stateroom that holds two people. Maybe you'll get lucky and they'll refund it (although I can't imagine why) and leave you there. Link to comment Share on other sites More sharing options...
Snit13 Posted April 17, 2018 #8 Share Posted April 17, 2018 Am always confused when this subject comes up. DH and I always sail in a balcony or suite and in most instances they are cabins for 4. Have we just been lucky? January cruise was JS and April cruise was GS and just the 2 of us were in the cabin. I guess if they needed the cabin they might move you but just because one opts out should not mean automatic cabin change. What is wrong with my thinking? Link to comment Share on other sites More sharing options...
Clarea Posted April 17, 2018 #9 Share Posted April 17, 2018 Am always confused when this subject comes up. DH and I always sail in a balcony or suite and in most instances they are cabins for 4. Have we just been lucky? January cruise was JS and April cruise was GS and just the 2 of us were in the cabin. I guess if they needed the cabin they might move you but just because one opts out should not mean automatic cabin change. What is wrong with my thinking? It seems that Royal applies the minimum occupancy requirement only to certain sailings. Link to comment Share on other sites More sharing options...
Suzyrn89 Posted April 18, 2018 Author #10 Share Posted April 18, 2018 Well I was too worried to get kicked out of the cabin that connects to family so rebooked us all in a different block that cost a bit more but is guaranteed. I just wasnt willing to take the risk and online it wouldn't give me D5 cabins as an option, even though I willing to pay a bit extra per person. Link to comment Share on other sites More sharing options...
MikeBTN Posted April 18, 2018 #11 Share Posted April 18, 2018 My experience has been that Royal will not refund if the 3rd guest has to cancel if you are past final payment. As Bob said, get that in writing somewhere. There’s really no need to “cancel” the guest, just have them not show up. Taxes and port fees will be refunded, but not the fare. You will not be charged gratuities for them either. If you are before final payment and cancel, depending on your sailing they may want to reclaim the room and put you in a room for 2, but I would expect that would be unlikely. Link to comment Share on other sites More sharing options...
flhokie Posted April 18, 2018 #12 Share Posted April 18, 2018 Last year DH had to cancel after final payment. We were 3 in a triple cabin on Allure. We cancelled him off the reservation at 15 days before sailing and received a full refund for his cruise. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cruisinfanatic Posted April 18, 2018 #13 Share Posted April 18, 2018 Help- if 1 person in a group of 3 is a no show and we cancel a day before sailing RCCL is telling us the fare for the cancelled guest will be refunded even if after final payment without a penalty as long as the other 2 still cruise. Since there will only be 2 left in the cabin they can make us move to a double cabin. We REALLY want to keep the cabin we have because its the only one that connects to a D8 cabin that my husband and son are in. We have 4 cabins in a row since we booked so early. Anyone have any experience with canceling like this? Do they truly make you move to a different cabin at the last minute, can we cancel at the time of checking in and still get a refund? If one person in a group of three is a no-show, why on earth would anyone think that individual is entitled to a refund? Furthermore, three and four person staterooms are very valuable, both to those of us that seek them out, and to RCI in terms of revenue. So yes, I would assume they would either NOT refund anyone, or if they even considered doing so, they would relocate you to an equivalent stateroom that holds two people. Maybe you'll get lucky and they'll refund it (although I can't imagine why) and leave you there.There is a big difference between being a no show and cancelling 1 person the day before the cruise. Regardless of which one, there would be no refund ecept for taxes. Very unlikely you would be moved so late before the cruise Link to comment Share on other sites More sharing options...
cruisinfanatic Posted April 18, 2018 #14 Share Posted April 18, 2018 Well I was too worried to get kicked out of the cabin that connects to family so rebooked us all in a different block that cost a bit more but is guaranteed. I just wasnt willing to take the risk and online it wouldn't give me D5 cabins as an option, even though I willing to pay a bit extra per person. What is guaranteed? Link to comment Share on other sites More sharing options...
gatour Posted April 18, 2018 #15 Share Posted April 18, 2018 I am assuming they were able to find a block of 4 cabins where their cabin can only accomdate 2 guests. What is guaranteed? Link to comment Share on other sites More sharing options...
griffy116 Posted April 18, 2018 #16 Share Posted April 18, 2018 We cancelled one in a cabin for 3 and didn't get the refund. Someone else said they did. It's been several years since we had this happen and we didn't have travel insurance. We now never cruise without a "cancel for any reason" policy. They did, however, let us keep the connecting cabin with 2, rather than the three. Link to comment Share on other sites More sharing options...
leisuretraveler223 Posted April 18, 2018 #17 Share Posted April 18, 2018 Am always confused when this subject comes up. DH and I always sail in a balcony or suite and in most instances they are cabins for 4. Have we just been lucky? January cruise was JS and April cruise was GS and just the 2 of us were in the cabin. I guess if they needed the cabin they might move you but just because one opts out should not mean automatic cabin change. What is wrong with my thinking? Snit, I may be wrong, but it seems this is a fairly new occurrence. With the redesignation of stateroom categories, RCI has distinctly differentiated double and quad occupancy rooms into specific unique categories. You are correct that it used to all be one. Honestly, I like it. I think a lot of times a quad room was booked by two without any intention, but simply because they were all identified the same way. I now travel with at least six and up to twelve people (often have the teens bring friends). So having those staterooms a little more available is a huge plus. EDIT: Suites are a different beast altogether, as pretty much every JS, GS or OS are for up to four people, but obviously not restricted to such. Link to comment Share on other sites More sharing options...
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