cruzinlady1947 Posted February 17, 2019 #1 Share Posted February 17, 2019 Has anyone ever missed a final payment for a cruise and were able to make it a day or two after the date? Gwen 🙂 Link to comment Share on other sites More sharing options...
Clarea Posted February 17, 2019 #2 Share Posted February 17, 2019 Yes, people have reported being given a day or two extra, but I would contact Royal and get that delay approved first. They have been known to cancel bookings when no payment has been received. Link to comment Share on other sites More sharing options...
LBumb Posted February 17, 2019 #3 Share Posted February 17, 2019 Fortunately no Link to comment Share on other sites More sharing options...
voyager70 Posted February 17, 2019 #4 Share Posted February 17, 2019 I missed a final payment once shortly after they changed when the final payment is due. I got a call from a customer service rep and was allowed to make the payment over the phone. Link to comment Share on other sites More sharing options...
Rare twangster Posted February 17, 2019 #5 Share Posted February 17, 2019 I discovered my TA processed a payment that was $1 short. A week past final I contacted her and requested that be corrected. Royal absolutely would have canceled my cruise because it wasn't paid in full. Link to comment Share on other sites More sharing options...
cruzinlady1947 Posted February 17, 2019 Author #6 Share Posted February 17, 2019 Thanks, I did call last night, 24 hrs after it was due and they took my payment, but, just a little worried that they already may have cancelled it without the agent that I talked to knowing it. I might call today and double check. I was just preoccupied after my husband had a heart attack 3 days after our cruise in December and we have an upcoming cruise this Saturday that I've been trying to get ready for and completely forgot about the final payment for our May cruise. Just too many things going on right now. Gwen 🙂 Link to comment Share on other sites More sharing options...
cruzinlady1947 Posted February 17, 2019 Author #7 Share Posted February 17, 2019 16 minutes ago, voyager70 said: I missed a final payment once shortly after they changed when the final payment is due. I got a call from a customer service rep and was allowed to make the payment over the phone. I was surprised that I forgot, because Royal always sends reminders by email. But, none this time. I know it is my fault, but, just one of those things that you have to live and learn by.... Gwen Link to comment Share on other sites More sharing options...
voyager70 Posted February 17, 2019 #8 Share Posted February 17, 2019 5 minutes ago, cruzinlady1947 said: I was surprised that I forgot, because Royal always sends reminders by email. But, none this time. I know it is my fault, but, just one of those things that you have to live and learn by.... Gwen Hope it all works out for you and your husband is doing well. Enjoy your cruise! Link to comment Share on other sites More sharing options...
cruzinlady1947 Posted February 17, 2019 Author #9 Share Posted February 17, 2019 4 minutes ago, voyager70 said: Hope it all works out for you and your husband is doing well. Enjoy your cruise! Thanks...he's doing good, he just needs some more tests when we return for our cruise. I'm just a little apprehensive and will be a little nervous on the cruise, but, all his doctors said he is good to go. At least we always take out the insurance. But, glad this didn't happen on our cruise. It was a close call...... We enjoy all our cruises! Gwen 🙂 Link to comment Share on other sites More sharing options...
cruzinlady1947 Posted February 17, 2019 Author #10 Share Posted February 17, 2019 34 minutes ago, Host Clarea said: Yes, people have reported being given a day or two extra, but I would contact Royal and get that delay approved first. They have been known to cancel bookings when no payment has been received. Thanks Bob. I still can't believe I forgot it. I am always a stickler for making sure I pay them at least a week before they are due. Gwen 🙂 Link to comment Share on other sites More sharing options...
Grandma Dazzles Posted February 17, 2019 #11 Share Posted February 17, 2019 16 minutes ago, cruzinlady1947 said: I was surprised that I forgot, because Royal always sends reminders by email. But, none this time. I know it is my fault, but, just one of those things that you have to live and learn by.... Gwen Good luck, and I hope your husband recovers quickly. Just FYI for the future - I have never known RC send a reminder email. Payment is the customer’s responsibility. I usually put a reminder on my calendar. If you book with a TA they may send a reminder, but I am referring to bookings made directly with RC. Link to comment Share on other sites More sharing options...
cruzinlady1947 Posted February 17, 2019 Author #12 Share Posted February 17, 2019 8 minutes ago, Grandma Dazzles said: Good luck, and I hope your husband recovers quickly. Just FYI for the future - I have never known RC send a reminder email. Payment is the customer’s responsibility. I usually put a reminder on my calendar. If you book with a TA they may send a reminder, but I am referring to bookings made directly with RC. Oh, I have gotten reminders several times. I found it unusual, but, it was nice. I book directly through RC. I know it is my responsibility and I am really upset that I messed up this time. We've done about 35 cruises with Royal and have never been late once. Just too many things going on this time. I hope I have learned my lesson. And I always put a reminder on my calendar...except for this time. Gwen 🙂 Link to comment Share on other sites More sharing options...
Ourusualbeach Posted February 17, 2019 #13 Share Posted February 17, 2019 10 minutes ago, Grandma Dazzles said: Good luck, and I hope your husband recovers quickly. Just FYI for the future - I have never known RC send a reminder email. Payment is the customer’s responsibility. I usually put a reminder on my calendar. If you book with a TA they may send a reminder, but I am referring to bookings made directly with RC. Hit or miss. Some cruises I have received reminders for...others none. I did get a reminder for our cruise coming up in 3 weeks. Definitely agree with putting a reminder on the calendar as my phone. Link to comment Share on other sites More sharing options...
Snit13 Posted February 17, 2019 #14 Share Posted February 17, 2019 1 hour ago, cruzinlady1947 said: Thanks, I did call last night, 24 hrs after it was due and they took my payment, but, just a little worried that they already may have cancelled it without the agent that I talked to knowing it. I might call today and double check. I was just preoccupied after my husband had a heart attack 3 days after our cruise in December and we have an upcoming cruise this Saturday that I've been trying to get ready for and completely forgot about the final payment for our May cruise. Just too many things going on right now. Gwen 🙂 Always mark it on your calendar so you remember to pay at least a day or two before due. I can not leave things to memory and must write all appointments or important events on my calendar. Link to comment Share on other sites More sharing options...
grandgeezer Posted February 17, 2019 #15 Share Posted February 17, 2019 Never. Our online travel agency has our c.c. on file and she processes it when it's due. Link to comment Share on other sites More sharing options...
Lady Hudson Posted February 17, 2019 #16 Share Posted February 17, 2019 1 hour ago, cruzinlady1947 said: Oh, I have gotten reminders several times. I found it unusual, but, it was nice. I book directly through RC. I know it is my responsibility and I am really upset that I messed up this time. We've done about 35 cruises with Royal and have never been late once. Just too many things going on this time. I hope I have learned my lesson. And I always put a reminder on my calendar...except for this time. Gwen 🙂 Oh, Gwen. So unlike you — you are always on top of things. Glad to hear that Fred is continuing to do well and you will be able to sail with us on Saturday. Going to get serious today about packing — I think! 🚢 ⚓️ ⛴ Katherine Link to comment Share on other sites More sharing options...
deliver42 Posted February 17, 2019 #17 Share Posted February 17, 2019 When I've used a TA, the cruise was paid one week early. When I've done it myself, which is mostly, I pay one month in advance. I have an envelope for each cruise in the order they come up, and the date and the amount due is in the upper left hand corner. Link to comment Share on other sites More sharing options...
cruzinlady1947 Posted February 17, 2019 Author #18 Share Posted February 17, 2019 30 minutes ago, Lady Hudson said: Oh, Gwen. So unlike you — you are always on top of things. Glad to hear that Fred is continuing to do well and you will be able to sail with us on Saturday. Going to get serious today about packing — I think! 🚢 ⚓️ ⛴ Katherine Yes Katherine. It is unlike me. I've just been so busy with all kinds of things lately. Just the other week, I had jury duty one day, stress test another day, I took my neighbor for her PT and every Thursday, I take my handicapped Aunt for her hairdresser appt. It was just one of those stupid things you do sometimes. Of course age doesn't help remembering things either....I always leave all our cruise papers next to the computer, so I can keep tabs on them. Anyway. I couldn't get into my reservation for May this morning, so I called C&A and they had to unlock it for me. I did print out our set/sail passes for now. Luggage tags will be printed when they release the docs. Looking forward to cruising away next Saturday. Can't wait. I am in the middle of packing now. Have to take an extra suitcase this time, because I don't want the suitcases to be too heavy for Fred to handle. Or me, with my bad back...lol Look forward to "sea"ing you next Saturday.... Gwen 🙂 Link to comment Share on other sites More sharing options...
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