Payment Recipts?

[SouthLyonCruiser]

In the past we have always gotten an on line receipt for cruise payment. We make several payments after booking so that our cruises are paid for long in advance. In the past we have gotten an emailed receipt that showed the payment and balance. I can't even find a receipt in My NCL. Any tips? Am I not looking in the correct place on the NCL site?

[LrgPizza]

We still get them. Ask your PCC.  He or she can forward you a copy.

[Paphillyguy]

The last time I made payments online, I did not receive any type of receipt.  I did not receive any email confirming the payment.  It was quite annoying.  

[saltsandknit]

I just made final payment. I got an email receipt 

[FLAHAM]

I have usually made a series of partial payments for cruises and have always received an email receipt.  Got one last week.

[quillwercruisers]

I just made a partial payment and received an email receipt in about 20 minutes or so.  Did you make sure they didn't go into your junk folder?  Just a thought..

[zqvol]

6 hours ago, SouthLyonCruiser said:

In the past we have always gotten an on line receipt for cruise payment. We make several payments after booking so that our cruises are paid for long in advance. In the past we have gotten an emailed receipt that showed the payment and balance. I can't even find a receipt in My NCL. Any tips? Am I not looking in the correct place on the NCL site?

Call NCL and have them send them to you.

 

Keep in ind if you are using a TA, they are being sent to the TA and not to you.

[lovetrauma]

Always recieve an email receipt within minutes of making my partial payments. Check your email junk folder. Maybe they are going there. 

[BirdTravels]

They payments appear on your guest receipt. 

 

You can call the general reservation number (don't wait for your PCC) and have them push a fresh guest receipt to you via email. 

 

We book through NCL and whenever we make a payment, a new guest receipt is generated and sent within minutes. If you book through a TA, your payment should go through your TA and the receipt should come back through your TA. 

[Chrocruiser]

You can call them and request an - amenity invoice- and you will get it within a minute. It includes all extras you have booked and/or paid for.

[BriBrizzle]

I noticed this same thing with my booking, mine where being sent to the primary in my cabin.