wesport Posted August 7, 2020 #1 Share Posted August 7, 2020 I was booked on the 7/26/2021 Rotterdam Greenland cruise. Got the notice it was cancelled, got my deposit back as an FCC. Used the FCC already to book another cruise. The cruise is still showing up in my bookings. Called and they said it has been cancelled. Can still go in and book excursions, etc. Not sure why the delay in removing it from my bookings. Link to comment Share on other sites More sharing options...
Rare kazu Posted August 7, 2020 #2 Share Posted August 7, 2020 Wow! It’s dangerous if you can still book. Someone could easily do it in error or if they weren’t aware the cruise was cancelled. 1 Link to comment Share on other sites More sharing options...
wesport Posted August 7, 2020 Author #3 Share Posted August 7, 2020 8 minutes ago, kazu said: Wow! It’s dangerous if you can still book. Someone could easily do it in error or if they weren’t aware the cruise was cancelled. The actual cruise is no longer on the website, just shows up under my bookings. Link to comment Share on other sites More sharing options...
DaveOKC Posted August 7, 2020 #4 Share Posted August 7, 2020 1 hour ago, wesport said: I was booked on the 7/26/2021 Rotterdam Greenland cruise. Got the notice it was cancelled, got my deposit back as an FCC. Used the FCC already to book another cruise. The cruise is still showing up in my bookings. Called and they said it has been cancelled. Can still go in and book excursions, etc. Not sure why the delay in removing it from my bookings. Same situation here, except that mine still has some FCC attached to it from previously cancelled cruise. Link to comment Share on other sites More sharing options...
RedneckBob Posted August 7, 2020 #5 Share Posted August 7, 2020 Don’t worry. It will be removed. HAL is pretty busy getting folks refunds. I had two cruises in Alaska this month and those just got removed two weeks ago Link to comment Share on other sites More sharing options...
tamsno Posted August 7, 2020 #6 Share Posted August 7, 2020 Cancelled by HAL Feb 2021 Hawaii still on my account with ability to book excursions and final payment. Link to comment Share on other sites More sharing options...
Alberta Quilter Posted August 7, 2020 #7 Share Posted August 7, 2020 Mine still shows, too. But I haven't received my FCC yet, nor the refund of my FCD. Link to comment Share on other sites More sharing options...
Horizon chaser 1957 Posted August 7, 2020 #8 Share Posted August 7, 2020 (edited) My Rotterdam Pre Grand Africa 2021 cruise was cancelled. Now it alternately disappears and pops up on my bookings again like a character in a Christmas pantomime. I’m guessing that will sort out once they decide which cruises the remaining ships will cover, and which ones are gone for good. The FCD has shown up in our account, but the FCC has not. Edited August 7, 2020 by Horizon chaser 1957 Link to comment Share on other sites More sharing options...
drowelf Posted August 7, 2020 #9 Share Posted August 7, 2020 (edited) A Princess cruise I have that was scheduled for this month, which was cancelled back in June, just dropped off my personalizer last week. While it was still there I could still book shoreex, dining and pretty much looked like the cruise was still a go. The only thing wonky was that while final payment had not been made, it still showed as active even with less than 3 weeks till sailing. Edited August 7, 2020 by drowelf Link to comment Share on other sites More sharing options...
Taters Posted August 7, 2020 #10 Share Posted August 7, 2020 I've had 3 cruises cancelled by HAL so far, and each of those remained in my profile until the actual sail date. I cancelled a South America cruise for November, 2020 yesterday on my own, knowing that it is not going to happen and not wanting to make final payment. It disappeared from my profile right away. Link to comment Share on other sites More sharing options...
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