NewWestwardbound Posted December 31, 2020 #1 Share Posted December 31, 2020 I have just spent an "enjoyable" hour trying to determine the Ts & Cs I would be booking under in the UK for a Summer 22 sailing. As far as I can establish Cruise with Confidence does not apply as Flexible Cancellations and Best Offer Guarantee applies only to sailings through May 4, 2022, and Lift and Shift applies only to 2021 sailings. Now I have established the Ts and Cs that do not apply, does the forum have any thoughts on the Ts and Cs that do? For cancellation, I assume the previously standard terms (5 days or less before departure 100%; 6 to 14 days before departure 90%: 15 - 28 days before departure 75%; 29 - 56 days before departure 50%; 57 days or more before departure deposit only). But for any price guarantee I am less sure! Link to comment Share on other sites More sharing options...
emmas gran Posted December 31, 2020 #2 Share Posted December 31, 2020 I don't know if people in USA can access T&Cs for UK , you may be better posting on UK section or ask Celebrity /your travel agent direct. Any questions should be answered by either of them. Link to comment Share on other sites More sharing options...
Fouremco Posted December 31, 2020 #3 Share Posted December 31, 2020 3 hours ago, emmas gran said: I don't know if people in USA can access T&Cs for UK , you may be better posting on UK section or ask Celebrity /your travel agent direct. Any questions should be answered by either of them. Yes, easily done by switching to the UK website. One can access any of the Celebrity websites from the drop down menu at the very bottom of any page. Link to comment Share on other sites More sharing options...
emmas gran Posted December 31, 2020 #4 Share Posted December 31, 2020 (edited) Just checked our website and don’t appear to have that function, but it’s 6.30 pm NYE and I have a glass of a very good wine in hand🍷🍷 Edited December 31, 2020 by emmas gran Spelling 1 Link to comment Share on other sites More sharing options...
Fouremco Posted December 31, 2020 #5 Share Posted December 31, 2020 32 minutes ago, emmas gran said: Just checked our website and don’t appear to have that function, but it’s 6.30 pm NYE and I have a glass of a very good wine in hand🍷🍷 It's there. Look at this screen shot from the UK website. The drop down menu is highlighted in blue for you. If you then click on "United Kingdom" or the "▽" triangle, you will open the drop down menu and be free to pick other websites: I hope it works for you! HNY and many more nice glasses of wine in the year ahead. Preferably aboard a cruise ship! 🍷🍷🍷 1 Link to comment Share on other sites More sharing options...
emmas gran Posted December 31, 2020 #6 Share Posted December 31, 2020 12 minutes ago, Fouremco said: It's there. Look at this screen shot from the UK website. The drop down menu is highlighted in blue for you. If you then click on "United Kingdom" or the "▽" triangle, you will open the drop down menu and be free to pick other websites: I hope it works for you! HNY and many more nice glasses of wine in the year ahead. Preferably aboard a cruise ship! 🍷🍷🍷 Thanks for that never knew that was there!! HNY to you 🍷🍷🥂🥂🎈🎈 Link to comment Share on other sites More sharing options...
mrsgoggins Posted December 31, 2020 #7 Share Posted December 31, 2020 2 hours ago, Fouremco said: Yes, easily done by switching to the UK website. One can access any of the Celebrity websites from the drop down menu at the very bottom of any page. Very useful, thank you Link to comment Share on other sites More sharing options...
upwarduk Posted December 31, 2020 #8 Share Posted December 31, 2020 (edited) 9 hours ago, NewWestwardbound said: does the forum have any thoughts on the Ts and Cs that do? For cancellation, Just be aware that you loose your deposit if you cancel. You can also transfer your booking to another booking ONCE for free if you are Elite or above or for a fee of £75 p.p if you have not yet reached Elite. Or you could pre COVID. Edited December 31, 2020 by upwarduk Link to comment Share on other sites More sharing options...
LGW59 Posted December 31, 2020 #9 Share Posted December 31, 2020 15 minutes ago, upwarduk said: Just be aware that you loose your deposit if you cancel. You can also transfer your booking to another booking ONCE for free if you are Elite or above or for a fee of £75 p.p if you have not yet reached Elite. Or you could pre COVID. Is this in only UK bookings? I've made several changes to US booked cruises, not lost anything, has always been transferred 100% to the re-booked cruise, with no penalty. Link to comment Share on other sites More sharing options...
wrk2cruise Posted December 31, 2020 #10 Share Posted December 31, 2020 UK bookings have much different T&C for bookings. They historically have had non refundable deposits as explained by @upwarduk. Other areas of the world like Australia also have their unique booking conditions. Link to comment Share on other sites More sharing options...
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