Kjr5155 Posted September 2, 2021 #1 Share Posted September 2, 2021 Hi Everyone, We are leaving in less than 30 days and have not received into about RoyalUp for our sailing. We are opted in for RCI marketing emails and can't find anything within the Cruise Planner. I have also entered my last name and reservation number into the RoyalUp website and it says to make sure there are no errors and my sailing is less than 30 days out (both are correct). I tried calling customer service but they seem to be clueless and keep telling me its "invite only for those on the marketing emails" but then immediately confirm my correct email address IS opted in. Any ideas? I definitely don't want to miss out. Thanks! Link to comment Share on other sites More sharing options...
HicksRA Posted September 2, 2021 #2 Share Posted September 2, 2021 (edited) Same here. I’ve got a Sept 12th booking that I never got an invite for and get the same message if I put the info in on the Website. There’s several GS and OS still open and I can’t bid on them. I called and was told the same, that it’s done by an outside entity and nothing they can do. 😣 Edited September 2, 2021 by HicksRA Link to comment Share on other sites More sharing options...
RFerrington Posted September 2, 2021 #3 Share Posted September 2, 2021 BC, not everyone got an invitation for RoyalUp. Not sure how it is working now. 1 Link to comment Share on other sites More sharing options...
Rare livingonthebeach Posted September 2, 2021 #4 Share Posted September 2, 2021 Try this link putting in your info https://www.royalcaribbean.com/booked/cruise-room-upgrade Link to comment Share on other sites More sharing options...
Rare island lady Posted September 2, 2021 #5 Share Posted September 2, 2021 I got one the next day after paying off my cruise. Horribly overpriced minimum bid. No takers here. 😉 1 Link to comment Share on other sites More sharing options...
Kjr5155 Posted September 2, 2021 Author #6 Share Posted September 2, 2021 9 minutes ago, livingonthebeach said: Try this link putting in your info https://www.royalcaribbean.com/booked/cruise-room-upgrade I tried. It comes back with "Please ensure your sailing is within the next 30 daysPlease ensure there are no errors in the information you entered" I know how to spell my last name (haha) and we are 28 days from sailing. 😕 Link to comment Share on other sites More sharing options...
molly361 Posted September 2, 2021 #7 Share Posted September 2, 2021 7 minutes ago, Kjr5155 said: I tried. It comes back with "Please ensure your sailing is within the next 30 daysPlease ensure there are no errors in the information you entered" I know how to spell my last name (haha) and we are 28 days from sailing. 😕 Try a different browser Link to comment Share on other sites More sharing options...
Ashland Posted September 2, 2021 #8 Share Posted September 2, 2021 Just now, molly361 said: Try a different browser True, the link worked for me but my sailings are too far out. Link to comment Share on other sites More sharing options...
Biker19 Posted September 2, 2021 #9 Share Posted September 2, 2021 1 hour ago, Kjr5155 said: Any ideas? Some sailings may not be eligible and some TAs (if you booked with them) don't participate - both of those would give the same error, along with technical issues as mentioned above. 1 Link to comment Share on other sites More sharing options...
Jam0610 Posted September 2, 2021 #10 Share Posted September 2, 2021 Ours came today. Sailing on Liberty Oct 31, 2021. Already sent in our bid. Guess we will see what happens. Link to comment Share on other sites More sharing options...
jet228 Posted September 2, 2021 #11 Share Posted September 2, 2021 I just got mine today for my Sept 10th sailing on FOTS Link to comment Share on other sites More sharing options...
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