Cruiser21 Posted March 10, 2022 #1 Share Posted March 10, 2022 Hi, Can anyone recommend a waiter ( his or her name) that you found to be outstanding in the Yacht Club Restaurant. I'm sure they are all good, wanted to get guest recommendation. Thanks Link to comment Share on other sites More sharing options...
Cruiser21 Posted March 10, 2022 Author #2 Share Posted March 10, 2022 Specifically MSC Seashore, Sorry Link to comment Share on other sites More sharing options...
dexddd Posted March 10, 2022 #3 Share Posted March 10, 2022 Not sure who is where anymore. When we sailed September on Mera and Divinia, plenty of staff hoping to get on Seashore. Have seen very little info of who is on Seashore YC. If Arthur is on, he is the one you want. Kunal also very good. That being said, on Mera for dinner, we bumped around where we sat and had different waiters each night. They were all great. 2 Link to comment Share on other sites More sharing options...
miataman19 Posted March 10, 2022 #4 Share Posted March 10, 2022 When I was on Meraviglia in January the YC staff said something about most of them going to Seashore in a few months. So here is a short list of our servers on Meraviglia YC. Kassius, Raymond, Jayson, John, Kevin. And our Sommelier Rudolf (Rudy). I'll be on Meraviglia in 7 days so I'm hoping that some of them are still there. If not I'll see them on Seashore in June. 1 Link to comment Share on other sites More sharing options...
Rare mscdivina2016 Posted March 11, 2022 #5 Share Posted March 11, 2022 On 3/9/2022 at 9:07 PM, Cruiser21 said: Specifically MSC Seashore, Sorry Tasveen. Younger guy, we had him for two weeks. Great on the island as well. Link to comment Share on other sites More sharing options...
Europeantraveler1 Posted March 11, 2022 #6 Share Posted March 11, 2022 Hey mscdivina2016, I see you will be on the Seaview soon! Please, share with us your experience onboard this ship and your thoughts of YC. We are scheduled for a Mediterranean cruise in June on the Seaview and in YC. Thanks so much!! Link to comment Share on other sites More sharing options...
Paphillyguy Posted March 11, 2022 #7 Share Posted March 11, 2022 In Dec we had Jason and his assistant Mike and they were excellent. Mary Rose a server in the Topsail was excellent as well. Link to comment Share on other sites More sharing options...
fish_guru Posted March 11, 2022 #8 Share Posted March 11, 2022 On Seaside a few years back we had Irwin. He was awesome. On a few occasions we'd order something and he would give you a look and shake his head. In other words, don't order that. He would always make sure you were taken care of. Any special request was done without hesitation. Link to comment Share on other sites More sharing options...
Cruiser21 Posted March 11, 2022 Author #9 Share Posted March 11, 2022 10 hours ago, mscdivina2016 said: Tasveen. Younger guy, we had him for two weeks. Great on the island as well. Thank you, Will see if we can request him Link to comment Share on other sites More sharing options...
Cruiser21 Posted March 11, 2022 Author #10 Share Posted March 11, 2022 1 hour ago, Paphillyguy said: In Dec we had Jason and his assistant Mike and they were excellent. Mary Rose a server in the Topsail was excellent as well. Thank you for your reply Link to comment Share on other sites More sharing options...
Rare mscdivina2016 Posted March 11, 2022 #11 Share Posted March 11, 2022 3 hours ago, Europeantraveler1 said: Hey mscdivina2016, I see you will be on the Seaview soon! Please, share with us your experience onboard this ship and your thoughts of YC. We are scheduled for a Mediterranean cruise in June on the Seaview and in YC. Thanks so much!! Hi, Sure I will. I see almost no Seaview on the boards here so I will post daily. Anything in particular you are wanting to know let me know. Link to comment Share on other sites More sharing options...
titangas Posted March 12, 2022 #12 Share Posted March 12, 2022 (edited) Paolo In December, he was by far the most personable and best waiter we had. Edited March 12, 2022 by titangas Link to comment Share on other sites More sharing options...
detwings Posted March 13, 2022 #13 Share Posted March 13, 2022 Paolo went home yesterday, March 12, along with alot of the waiters, hostess aboard MSC Seashore. We just got off and were sad to see alot of them leaving since we will be back in another month. Link to comment Share on other sites More sharing options...
JAGR Posted March 13, 2022 #14 Share Posted March 13, 2022 On 3/9/2022 at 9:07 PM, Cruiser21 said: Specifically MSC Seashore, Sorry Just got off of two weeks on Seashore. There is and will be a lot of turnover as many servers have been on since the start of her sailing. It seemed most of the servers on the starboard side are very new. Some are clearly not ready to be leads at least. If you are seated on that side, try and get Gerard. If in the center or port side, two younger servers, Kevin and Bernin (sp?), are the best. Kevin has some good assistants, as does Bernin. The difference may come to preference in style. Kevin is polite and understated, while Bernin insists on making recommendations regarding dishes. Again, all subject to change. Three servers were leaving the ship with us on Saturday. We had a change in YC directors from Robert Balla to Robbie Sheriff, and it looked like the maitre d, Luigi, was being shadowed, so I expect he will leave soon (no great loss, IMHO). Belinda, the sommelier, is excellent and quite knowledgeable. She got us special wines, and did not try and upsell us on Connoisseur-class wines. Link to comment Share on other sites More sharing options...
JAGR Posted March 13, 2022 #15 Share Posted March 13, 2022 5 hours ago, detwings said: Paolo went home yesterday, March 12, along with alot of the waiters, hostess aboard MSC Seashore. We just got off and were sad to see alot of them leaving since we will be back in another month. True about Paolo and the waiters (including the wonderful Michael as well as Arnold, who was extended to this week), but Ma Ann (the Dining Room hostess told us she had months to go. In another thread, you are correct about Manoj, and I think a lot of credit goes to Jerome, his junior butler, who took great care of our room the last two weeks, and did it while training a new junior butler the week of Feb. 26th. Link to comment Share on other sites More sharing options...
Oxo Posted March 13, 2022 #16 Share Posted March 13, 2022 I would have assumed, that since this is the YC, all staff working in this area would be the cream of the crop. Just like when they bring out a new build. To bring a newbe into this area is totally uncalled for. That is why you are paying a premium. JMHO Link to comment Share on other sites More sharing options...
JAGR Posted March 13, 2022 #17 Share Posted March 13, 2022 (edited) 2 hours ago, Oxo said: I would have assumed, that since this is the YC, all staff working in this area would be the cream of the crop. Just like when they bring out a new build. To bring a newbe into this area is totally uncalled for. That is why you are paying a premium. JMHO Not the way MSC works! Our first night, the head waiter was working for the first time (after his one week COVID isolation for new crew members). Found out later it was his first contract with MSC. Two other waiters in the area had less than a week of experience with YC. After having had to send three things back in the first three meals (Dinner with a wrong meal, breakfast with eggs over hard not soft, and lunch where an ordered soup never showed), the hostess made 'sure' to assign us to a different table area. That promise was kept for two days, and then broken. Edited March 13, 2022 by JAGR 1 Link to comment Share on other sites More sharing options...
Oxo Posted March 13, 2022 #18 Share Posted March 13, 2022 1 hour ago, JAGR said: Not the way MSC works! Our first night, the head waiter was working for the first time (after his one week COVID isolation for new crew members). Found out later it was his first contract with MSC. Two other waiters in the area had less than a week of experience with YC. After having had to send three things back in the first three meals (Dinner with a wrong meal, breakfast with eggs over hard not soft, and lunch where an ordered soup never showed), the hostess made 'sure' to assign us to a different table area. That promise was kept for two days, and then broken. That is a total shame. There is no excuse for that. You pay extra to get a step up and MSC does not provide the service or food to ensure you get their best. Link to comment Share on other sites More sharing options...
Cruiser21 Posted March 13, 2022 Author #19 Share Posted March 13, 2022 8 hours ago, JAGR said: Just got off of two weeks on Seashore. There is and will be a lot of turnover as many servers have been on since the start of her sailing. It seemed most of the servers on the starboard side are very new. Some are clearly not ready to be leads at least. If you are seated on that side, try and get Gerard. If in the center or port side, two younger servers, Kevin and Bernin (sp?), are the best. Kevin has some good assistants, as does Bernin. The difference may come to preference in style. Kevin is polite and understated, while Bernin insists on making recommendations regarding dishes. Again, all subject to change. Three servers were leaving the ship with us on Saturday. We had a change in YC directors from Robert Balla to Robbie Sheriff, and it looked like the maitre d, Luigi, was being shadowed, so I expect he will leave soon (no great loss, IMHO). Belinda, the sommelier, is excellent and quite knowledgeable. She got us special wines, and did not try and upsell us on Connoisseur-class wines. Great, Thank you for your response. We will probably request Kevin, We like trying different dishes and not what someone else thinks what we would enjoy. We had Robbie on Meraviglia, top notch guy. Thank you Link to comment Share on other sites More sharing options...
Raintree Posted March 14, 2022 #20 Share Posted March 14, 2022 11 hours ago, JAGR said: Just got off of two weeks on Seashore. There is and will be a lot of turnover as many servers have been on since the start of her sailing. It seemed most of the servers on the starboard side are very new. Some are clearly not ready to be leads at least. If you are seated on that side, try and get Gerard. If in the center or port side, two younger servers, Kevin and Bernin (sp?), are the best. Kevin has some good assistants, as does Bernin. The difference may come to preference in style. Kevin is polite and understated, while Bernin insists on making recommendations regarding dishes. Again, all subject to change. Three servers were leaving the ship with us on Saturday. We had a change in YC directors from Robert Balla to Robbie Sheriff, and it looked like the maitre d, Luigi, was being shadowed, so I expect he will leave soon (no great loss, IMHO). Belinda, the sommelier, is excellent and quite knowledgeable. She got us special wines, and did not try and upsell us on Connoisseur-class wines. We were in the Yacht Club a few weeks ago. Service in the restaurant was fine at the time but the servers kept telling us they were leaving--end of contract. Our waiter was Christian (Berne) and Mike. What happened to Robert Balla? We have seen him in the Yacht Club since the Seaside. Hope it gets better, we are going back Saturday. Thanks for your insight. Link to comment Share on other sites More sharing options...
JAGR Posted March 14, 2022 #21 Share Posted March 14, 2022 12 hours ago, Raintree said: We were in the Yacht Club a few weeks ago. Service in the restaurant was fine at the time but the servers kept telling us they were leaving--end of contract. Our waiter was Christian (Berne) and Mike. What happened to Robert Balla? We have seen him in the Yacht Club since the Seaside. Hope it gets better, we are going back Saturday. Thanks for your insight. Balla is on vacation for 6 to 8 weeks. A Scotsman, Robbie is the current YCD. He is outgoing and friendly. Berne is still there, and Mike left with us. Link to comment Share on other sites More sharing options...
dexddd Posted March 14, 2022 #22 Share Posted March 14, 2022 Robbie is fairly new to MSC and came from a luxury line IIRC. He runs a very good operation. We had him in September and is both a great host and leader. Now if he is challenged with new staff, that could be a factor. Link to comment Share on other sites More sharing options...
kelleherdl Posted March 14, 2022 #23 Share Posted March 14, 2022 5 hours ago, dexddd said: Robbie is fairly new to MSC and came from a luxury line IIRC. He runs a very good operation. We had him in September and is both a great host and leader. Now if he is challenged with new staff, that could be a factor. Robbie Sherriffs came over from Viking River Cruises in the French wine country, where he was a Hotel Director. He is fabulous and I understand he was very popular with the YC staff. You are correct this short replacement of Robert is his second contract. Personally, I hope he stays with a North American ship, but I think he is slated to return to the Meraviglia in the Med after dry dock. Dennis Link to comment Share on other sites More sharing options...
Raintree Posted March 15, 2022 #24 Share Posted March 15, 2022 12 hours ago, JAGR said: Balla is on vacation for 6 to 8 weeks. A Scotsman, Robbie is the current YCD. He is outgoing and friendly. Berne is still there, and Mike left with us. Thank you for the update. Link to comment Share on other sites More sharing options...
rkacruiser Posted March 15, 2022 #25 Share Posted March 15, 2022 On 3/13/2022 at 1:32 PM, Oxo said: I would have assumed, that since this is the YC, all staff working in this area would be the cream of the crop. Just like when they bring out a new build. To bring a newbe into this area is totally uncalled for. That is why you are paying a premium JAGR's experience with "crew experience" is not a one-off. HAL bally-hoos in their ads about Grand World Voyages "experienced crew members" that will be serving their guests. Well, yes, some are; some are not. My Cabin Steward was on his second contract. My stateroom was not totally prepared when I embarked the Amsterdam; it was late afternoon of embarkation day when it was properly "ready" for me. A pleasant man and willing to converse with me during the first half of the cruise; he was unhappy. In Singapore, he tried to "jump ship", was caught, and was fired. His replacement had been a Steward for the Amsterdam's Officers. His work was "OK". World Cruise quality that I had expected? No. Link to comment Share on other sites More sharing options...
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