Website Issues...Just Me????

[erinsmom03]

31 minutes ago, Tonopah said:

Not just you. We can’t finish checking in for our embarkation tomorrow.

 

That sounds stressful... hope it's fixed soon!

[Jarmo]

Everything seemed fine (mock bookings, cruiser planner) this morning.  As of about an hour ago seeing nothing but bad behavior on the site and the app (for check-in).

[orville99]

We have a B3B on Mariner from July 4-25, and we have already checked in for all three legs, but today it says start checkin for all three. Good thing we printed all of our boarding passes already.

[erinsmom03]

Wow. certainly seems much worse than I thought! Plan B was to look at our cruise planner for our Alaska cruise next month. Plan C was to finish adding our check in documents for Alaska. Looks like clean the house for the win! 😆

[Jarmo]

App and site both appear to be in better shape now.  For me anyway.

[saridien]

Still not working for me to book a new cruise on RC website 

[nferr]

Not working for me. Says down for maintenance.

[dleahy4444]

4 minutes ago, Jarmo said:

App and site both appear to be in better shape now.  For me anyway.

Did you do anything different such as clear browser history or chance browsers? Are you using apple products?

[Jarmo]

9 minutes ago, dleahy4444 said:

Did you do anything different such as clear browser history or chance browsers? Are you using apple products?

Nope, just tried the app again for check-in and logged in to the website on laptop using Chrome.  No Apple stuff here........just tried the planner and it is 'down for maintenance', but was able to start a start a booking, login, view upcoming cruises, that kind of stuff......ETA, and now am getting more errors going through a the booking process, oh well.

Edited June 16, 2022 by Jarmo
More info

[happy cruzer]

I tried to buy a dining package and got an error message.  You know it's bad when it's broken so bad they can't take your money😆

[orville99]

15 minutes ago, happy cruzer said:

I tried to buy a dining package and got an error message.  You know it's bad when it's broken so bad they can't take your money😆

The check in is fixed on the app, And they added an excursions button to the app today so you can pre book those now.

Edited June 16, 2022 by orville99

[ReneeFLL]

Same issue here. Was wanting to look for another cruise and also get the same message.

[BND]

Mine are both now fine as of about an hour ago.

Edited June 16, 2022 by BND

[torpeedo]

Just tried again and get the OOPS!

[saridien]

Just got it to work for me, for a new booking!

[rudeney]

I still can't get into Cruise Planner.   It is behaving differently, though.  Instead of the "try again in 15 minutes" message after I clicked on my cruise, I get no cruises listed and this message:

 

[Tonopah]

We were finally able to complete check-in just now.

[erinsmom03]

12 minutes ago, Tonopah said:

We were finally able to complete check-in just now.

 

I was just able to do our check in on the app too. Crossing my fingers as I try to website again lol!

[craig01020]

I've been trying to pay for something in my cart for a few days and still no luck. Is anyone else still having website issues?

[happy cruzer]

8 minutes ago, craig01020 said:

I've been trying to pay for something in my cart for a few days and still no luck. Is anyone else still having website issues?

Yes,  I called and booked over the phone. Took about 10 minutes. Lady said I forgot to finish payment?? Nope - but I guess that's their story and they are sticking to it 🙂