Sprocket Posted August 7, 2022 #26 Share Posted August 7, 2022 (edited) 1 hour ago, CineGraphic said: I just received another email. This time they are shilling wine, calling it Medallion Class market, and not Market Place. And once again, there is nothing to see on the linked site. Booked a B2B yesterday through the casino department and received this shortly after as well as a follow up call from the rep about it who booked my cruises. I have a $100 credit $50X2. Doubt I’ll use it but I’ll watch for updates. I was able to see all the merchandise offered. I think lol. Edited August 7, 2022 by Sprocket Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted August 7, 2022 #27 Share Posted August 7, 2022 7 minutes ago, Sprocket said: Booked a B2B yesterday through the casino department and received this shortly after as well as a follow up call from the rep about it who booked my cruises. I have a $100 credit $50X2. Doubt I’ll use it but I’ll watch for updates. I was able to see all the merchandise offered. I think lol. Wonder if this is initiated by the Casino then? I really don’t like all the third party companies selling under the Princess name. Whose responsible if things go wrong? Guess we have to opt out of more marketing by Princess affiliates. Hmmm Link to comment Share on other sites More sharing options...
Sprocket Posted August 7, 2022 #28 Share Posted August 7, 2022 1 minute ago, PacnGoNow said: Wonder if this is initiated by the Casino then? I really don’t like all the third party companies selling under the Princess name. Whose responsible if things go wrong? Guess we have to opt out of more marketing by Princess affiliates. Hmmm I don’t think it’s through the casino, the marketing would be really limited to a specific group in that case. The site does have the Sea Witch logo which is copyrighted so I doubt its random. Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted August 7, 2022 Author #29 Share Posted August 7, 2022 22 minutes ago, PacnGoNow said: I wonder if this is legit? Maybe you could call PCL sales department tmrw in Santa Clarita and ask? Would be good to know. Why wouldn’t the rest of us get these emails? Strange. I did my research before posting everything. I stumbled on the Market Place landing page weeks ago as a contest page Princess was running was also buried on the same domain. A Google search led me to a portfolio of someone in the CCL art department. It’s legit, just not operable. Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted August 7, 2022 #30 Share Posted August 7, 2022 1 hour ago, CineGraphic said: I did my research before posting everything. I stumbled on the Market Place landing page weeks ago as a contest page Princess was running was also buried on the same domain. A Google search led me to a portfolio of someone in the CCL art department. It’s legit, just not operable. Thank you for that. Link to comment Share on other sites More sharing options...
Sprocket Posted August 7, 2022 #31 Share Posted August 7, 2022 1 hour ago, CineGraphic said: I did my research before posting everything. I stumbled on the Market Place landing page weeks ago as a contest page Princess was running was also buried on the same domain. A Google search led me to a portfolio of someone in the CCL art department. It’s legit, just not operable. Just tried to do a purchase let me put the item in the cart and took me to check out. Also able to choose Canadian funds. Link to comment Share on other sites More sharing options...
dog Posted August 7, 2022 #32 Share Posted August 7, 2022 On 8/6/2022 at 3:42 PM, jimksact said: Ok everyone, I am completely fuming about this Medallion Class Market app/website. Here’s my story on March 21, I thought I called Princess lines for help with another matter instead I got a very nice guy who SAID he was from Medallion Class and he could help me with any problems, which he couldn’t. But asked me about where I was staying - Leonardo Royal - and asked about my rate. Now I felt I was talking to Princess. He then gave me a better price by about $25 x 2 for the exact same room. Ok. Paid with my cc. Got confirmation with a number and Princess lines logo on all papers. Called Princess today and asked about transfers was told they do NOT have this hotel in their bookings and no bookings located in my account! I went thru the whole story and gave confirmation numbers and NO ONE at Princess was told about this 3rd party affiliation. They said I have to go thru This website. I am furious that Princess let’s them use their logo - they say they are Princess lines- but when you go the access your account they never heard of them and then they don’t NOT stand behind their passengers who are being misled. I tried calling the number listed on my confirmation and first just ringing and then was on hold three hours with being cut off! Any suggestions? Thanks Evelyn 1 hour ago, jimksact said: Thanks for all your suggestions. I have emailed the hotel to see if there are reservations in my name and it has been PAID. Waiting for a reply - will give it 24 hours because of time differences and it is a weekend. But——I really want to give an earful to Princess lines - who? The person I spoke to was very nice - but I want the right people to know what is happening. I am still mad Princess doesn’t seem to know or care and that this is so mess up. Evelyn I saw similar post like this about a year ago. anyone else recall this? Link to comment Share on other sites More sharing options...
beg3yrs Posted August 7, 2022 #33 Share Posted August 7, 2022 On 8/5/2022 at 11:52 AM, CineGraphic said: Nope, I used my normal Princess account info and it was denied. I'm not clicking on the "forget password" button either as I fear it will screw things up on the main Princess site. They're trying to associate CC screen names with email addresses. Now they know exactly who CineGraphic is and that he's been complaining about JP. Your life with Princess is over ..🤣😱 5 Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted August 7, 2022 Author #34 Share Posted August 7, 2022 1 minute ago, beg3yrs said: They're trying to associate CC screen names with email addresses. Now they know exactly who CineGraphic is and that he's been complaining about JP. Your life with Princess is over ..🤣😱 I’m not hard to find 3 Link to comment Share on other sites More sharing options...
beg3yrs Posted August 7, 2022 #35 Share Posted August 7, 2022 10 minutes ago, CineGraphic said: I’m not hard to find And just where are you buried Mr. Finlayson? Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted August 7, 2022 Author #36 Share Posted August 7, 2022 1 hour ago, beg3yrs said: And just where are you buried Mr. Finlayson? Whoops! They found me. 1 Link to comment Share on other sites More sharing options...
Moondogy Posted August 8, 2022 #37 Share Posted August 8, 2022 So...has anyone actually been able to log into these sites from the emails?? I still wonder how real it is. At least I haven't gotten the wine one. I guess they know my wine is only $10 a bottle and has a screw top 🤣 1 Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted August 8, 2022 Author #38 Share Posted August 8, 2022 Based on the information in the email headers, they seem to be connected with Hubspot. HubSpot produces customer service and sales platforms, and I'm guessing that Princess is a client. https://www.hubspot.com 1 Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted August 8, 2022 Author #39 Share Posted August 8, 2022 (edited) Billco made mention of Medallion Class Market back in 2021 https://boards.cruisecritic.co.uk/topic/2778757-medallion-app-updated-and-working-now/?do=findComment&comment=61420677 Edited August 8, 2022 by CineGraphic 1 Link to comment Share on other sites More sharing options...
Mary Ann 2 Posted August 8, 2022 #40 Share Posted August 8, 2022 20 hours ago, Sprocket said: Just tried to do a purchase let me put the item in the cart and took me to check out. Also able to choose Canadian funds. How did you get in? I got one of these emails late last week and another about wine today, but can't get in. I sent it back to them asking them how to log in but no reply. I also clicked on Forgot Password, but never got an email to reset the password. Tell us all what the trick is! What password for what site do they want?? Link to comment Share on other sites More sharing options...
Sprocket Posted August 8, 2022 #41 Share Posted August 8, 2022 1 hour ago, Mary Ann 2 said: How did you get in? I got one of these emails late last week and another about wine today, but can't get in. I sent it back to them asking them how to log in but no reply. I also clicked on Forgot Password, but never got an email to reset the password. Tell us all what the trick is! What password for what site do they want?? I just clicked on redeem rewards entered a new password which has to be up to 12 letters /numbers and I was able to access the full site. 2 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted August 8, 2022 #42 Share Posted August 8, 2022 3 hours ago, Mary Ann 2 said: How did you get in? I got one of these emails late last week and another about wine today, but can't get in. I sent it back to them asking them how to log in but no reply. I also clicked on Forgot Password, but never got an email to reset the password. Tell us all what the trick is! What password for what site do they want?? Just got my email today. Tried with @CineGraphiclink earlier. Both times says my I am invalid. There's really nothing I want from them. Just wanted to look and see. @Sprocketdid yo complete your transaction? Not interested in spending more time on this. Hope someone solves the mystery. 1 Link to comment Share on other sites More sharing options...
maggie777 Posted August 8, 2022 #43 Share Posted August 8, 2022 Just received 3rd email. Scrolled to bottom and chose UNSUSCRIBE. 2 2 Link to comment Share on other sites More sharing options...
Mary Ann 2 Posted August 9, 2022 #44 Share Posted August 9, 2022 9 hours ago, Sprocket said: I just clicked on redeem rewards entered a new password which has to be up to 12 letters /numbers and I was able to access the full site. Hasn't worked for me! Such a weird site with no way to create login/password. Link to comment Share on other sites More sharing options...
caribill Posted August 9, 2022 #45 Share Posted August 9, 2022 Look at this previous thread on the subject: It looks like the company that Princess hired to help customers with Medallion questions decided on their own to offer hotel and other options. Does not appear that this was authorized by Princess. For those of you who did make a hotel booking with them, what did the credit card web site/statement say was the company making the charge? 1 2 Link to comment Share on other sites More sharing options...
jimksact Posted August 10, 2022 #46 Share Posted August 10, 2022 Well here goes - so far I have sent four emails to Leonardo Royal Southampton Hotel and finally got a reply. They have said I have the reservations for October 6. But, even though I have asked if it was a paid reservation, they have not responded. I also finally got thru to Medallion Class Market representative and she said, “yes, the reservation was made and they have a confirmation from the hotel”. However, when I asked for a copy to be sent to me, “it was policy not to because other peoples names were on it”. I even tried saying block those names out and just send me mine. But no go! I am half way there - now waiting for hotel to confirm they have been paid. I can’t believe how badly Princess set this up. I will never call Princess sales line again. Evelyn 1 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted August 10, 2022 #47 Share Posted August 10, 2022 @jimksactIs there anyway for you to pull up your reservation online? https://www.jurysinns.com/bookings/retrieve I think John and Princess need to dump the Medallion if "stuff" like this is happening. Link to comment Share on other sites More sharing options...
caribill Posted August 10, 2022 #48 Share Posted August 10, 2022 4 hours ago, jimksact said: I can’t believe how badly Princess set this up. I will never call Princess sales line again. Princess did not set this up. They only contracted the company to help answer Medallion questions. The company on its own decided to offer hotels, transfers, etc. You should just make Princess management aware of what this company is doing and Princess will probably have them stop. Princess will care because they are not making money when this company takes hotel and transfer business away from Princess. As far as your hotel reservation being paid to the hotel yet, it might not be yet but would be by the time you check-in if not paid already. 2 Link to comment Share on other sites More sharing options...
jimksact Posted August 10, 2022 #49 Share Posted August 10, 2022 Yes, I am in the process of trying to get someone to listen to how this is being handled by Princess. The good news is I was able to get Leonardo Royal Hotel in Southampton to confirm the reservations and to say they have been paid! They sent me confirmation email but with completely different confirmation numbers but I now have direct confirmation from the hotel, printed out. Of course, I also had the “medallion class market and Princess logo” on the other confirmation. This was a big hassle and I want Princess to know what is happening. There I have vented enough! Thanks for listening everyone and your suggestions have helped. Will let you know if Princess ever gets back to me. Evelyn 3 Link to comment Share on other sites More sharing options...
AskOceanMedallion Posted August 11, 2022 #50 Share Posted August 11, 2022 We currently are beta-testing an exciting new enhancement for Princess guests. Several guests and travel advisors are participating in this preliminary phase. We look forward to sharing more details once the beta test concludes. 1 2 1 Link to comment Share on other sites More sharing options...
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