Moved to Family Veranda room and now our boarding passes say 'Suite Class'

[Neo2005]

Hi there

 

For our upcoming cruise, after booking a standard Veranda cabin, we decided to pay a few thousand extra and 'upgrade' to one of those large 'Family Ocean View with Balcony' cabins (apparently there are four per ship). 

 

After doing that we noticed that the Xpress Passes on our app and our luggage tags say 'Suite Class' on them. We didn't think that our new room is classed as a suite. Does anyone know if we do in fact have suite benefits / has this happened to anyone else? Would be fabulous if so!

 

Thanks 🙂

[FlorenceItaly]

Does it have PALL on the Xpress Pass?  All suites have Premium Drink package.  This may be one way to tell.  Have you looked on the ship deck plan online at the Celebrity website.  Some of the FV rooms are considered Suites now I believe.

ETA:  I misspoke when I wrote all suites have Premium Drink package.  I am aware that some book rooms with no perks.  Did you?

Edited January 10, 2023 by FlorenceItaly

[Neo2005]

Thanks for your reply FlorenceItaly! We don't have PALL on our Xpress Passes (we booked a room with no included perks originally). Although I have just noticed that the option to buy an internet package has gone from the app. 

 

The Celebrity Eclipse deck plan just calls the cabin an 'Ultra Deluxe Veranda'. 

 

Well I suppose we can hope for the best and find out the situation when we board 😄

[jelayne]

Those cabins from May 14, 2022  to May 19, 2023 are classified as  Family Verandas.

 

Beginning May 20 2023 the are being renamed Ultra Deluxe Verandas.  There are 2 deck plans on the web site you can click on the date and see the other plan.

 

Before the pandemic when they were working through Revolutionizing all the ships those cabins were slated to be totally redone and become Suites.  We had one booked for a cruise  in what was to be a brand new suite.  That cruise and the Revolutionizing of ships was a casualty of the shut down

[Neo2005]

Ahh I see! Thanks jelayne

[groryjm]

Out of curiosity which ship are you on . On Silhouette the four forward familly rooms with a small veranda are now actually suites and priced above sky suites 

[mahdnc]

You must be talking about Solstice class FVs if you say there are four on the ship.  Of the five ships that make up Solstice class, only Silhouette had its 4 FV cabins turned into suites during her drydock to get her Revolution makeover.  They were first named Sunset Suites, but now are designated as Horizon Suites.

 

Edited January 10, 2023 by mahdnc

[Neo2005]

Yes we are on a Solstice class ship (Eclipse)

 

Thanks! I guess that explains things!

[KikisDad]

If you get a suite key, black? then you are set

[Susanb10567]

All  my retreat keys have been gray

[kathynorth]

Neo2005, please let us know how this works out for your cruise.  

[Neo2005]

Yes I will be sure to update! 🤞

[glowwormeh]

I'm interested to know since we were looking at a FV on the Solstice.  When do you sail?

[Bo1953]

6 hours ago, Susanb10567 said:

All  my retreat keys have been gray

All of my retreat keys have been lifted from the rightful owners.... LOL

 

bon voyage 

[jojo1966]

12 hours ago, Neo2005 said:

Hi there

 

For our upcoming cruise, after booking a standard Veranda cabin, we decided to pay a few thousand extra and 'upgrade' to one of those large 'Family Ocean View with Balcony' cabins (apparently there are four per ship). 

 

After doing that we noticed that the Xpress Passes on our app and our luggage tags say 'Suite Class' on them. We didn't think that our new room is classed as a suite. Does anyone know if we do in fact have suite benefits / has this happened to anyone else? Would be fabulous if so!

 

Thanks 🙂

Hi

 

same thing happened to us on board eclipse - our cards said suite class even though we were in a FV - didnt entitle us to anything when onboard - although i did flash it at the boarding gate when they were saying suite class could board and he looked and told me to go ahead 🙂