Premier Pass package

[nelblu]

34 minutes ago, deliver42 said:

I just went on Celebrity's site, where I'm booked on the Equinox, and that package doesn't even show up. Right now, I feel like I'm getting screwed.

Curiously, I went to Celebrity CC board and reading/scanning the 1st couple of pages and there's not one iota mention about the Royal fiasco or of the VIP package. 

[Itchy&Scratchy]

1 minute ago, nferr said:

Nobody has a dog in this fight, nobody lost anything. 

a lot of people cancelled their drinks+voom packages.

[nferr]

Just now, Itchy&Scratchy said:

a lot of people cancelled their drinks+voom packages.

 RCL should make that correction. We'll see.

[HicksRA]

[Itchy&Scratchy]

1 minute ago, nferr said:

 RCL should make that correction. We'll see.

not without people spending hours on the phone with them trying to get it reinstated. It's not gonna happen magically by itself.

[Blur]

Just now, HicksRA said:

Just got the same... Lol easy money!

[wendyam76]

Just now, HicksRA said:

Just got this too - a nice gesture! 

[Blue Eyed Belfast Belle]

Here we go...14 days for a refund but $50 OBC!

Edited March 13, 2023 by Blue Eyed Belfast Belle

[nferr]

3 minutes ago, Itchy&Scratchy said:

not without people spending hours on the phone with them trying to get it reinstated. It's not gonna happen magically by itself.

 Oh boy...

[HicksRA]

Kind of a rude response IMO…

[Blur]

Just now, HicksRA said:

Kind of a rude response IMO…

Figured it would get cancelled since it was an obvious mistake so $50 onboard credit for what I figured would be nothing isn't bad in my book... Shrug.  I can see it being more annoying if people actually called in and wasted a bunch of time though.

[Sigyn]

The $50 OBC is a nice apology from Royal Caribbean. 

[jbrinkm]

5 minutes ago, Blue Eyed Belfast Belle said:

Here we go...14 days for a refund but $50 OBC!

 

"interest"

Edited March 13, 2023 by jbrinkm

[molly361]

I wish I had bought more of them 

[Blur]

3 minutes ago, jbrinkm said:

 

"interest"

Lol I want whatever bank that gives that interest!

 

That's better than stocks and anything else at the moment.  $50 return in 14 days from $89?

[FPP777]

4 minutes ago, jbrinkm said:

 

"interest"

I’ll take the 50 I made on 177, over the interest they may have made on my 177 for two weeks

[xtremegk]

More than fair response by RCI. Honestly just expected the cancellation and refund, so happy with this.

[scottnkim]

The $50 OBC is a nice payment for the research participation.  No way this was a "glitch"- too put together.  Maybe a premature release with a bogus price attached- but they got to see how well received it would be.  

 

[dogsambam]

I think a very classy response.  I was just expecting a refund.  I’ll take the 50 on two cabins!!

[Starry Eyes]

I’m happy with the apology…and the OBC.

Edited March 13, 2023 by Starry Eyes

[vickic233]

5 minutes ago, scottnkim said:

The $50 OBC is a nice payment for the research participation.  No way this was a "glitch"- too put together.  Maybe a premature release with a bogus price attached- but they got to see how well received it would be.  

 

I completely agree 👍 

[Denversail]

Had it booked on 2 cruises. I’ll take the OBC and am happy with the resolution.

[kruz]

50 OBC for free..wow! Wish it had been offered on my sailing! Would have anointed to 100 free OBC!

[seapad]

11 minutes ago, Blur said:

Lol I want whatever bank that gives that interest!

 

That's better than stocks and anything else at the moment.  $50 return in 14 days from $89?

Ha ha.... I like this analogy. It's like someone go buy a lotto ticket for $1, hoping that it will return multimillion. If you win, awesome. But if you don't win, you will get your $1 back + $0.60. Wow, is that a deal or not!! 🙂 

[3yorkies]

I just got an email from Royal on ONE of my two reservations for this, saying it will be refunded within 14 days (so they get to use my money for this time, along with thousands of other's), but that they hope I understand the error and in a gesture of apology they are giving me a $50.00 onboard credit.   Hmmm.    Wonder if that will be on both of the reservations or split between them or just on one.