tgg Posted August 3 #1 Share Posted August 3 The Experience More Package is included with our booking. Does anyone know if the higher speed internet service is part of this or will there be an extra charge? Link to comment Share on other sites More sharing options...
Work in to Cruise 2023 Posted August 3 #2 Share Posted August 3 (edited) When we were aboard the Journey in March our Experience More package provided the high-speed internet. They had originally gave us the regular, I spoke to Guest Relations stating I thought we were to get the high speed, she immediately switched us. She stated that high speed was included with the Experience More package. EXPERIENCE MORE ESSENTIALS EXPERIENCE MORE ENJOYMENT EXPERIENCE MORE INDULGENCE Save 29%* Save 29%* Save 28%* Save 32%* Save 34%* $200 Shore Excursions Onboard Credit $350 Shore Excursions Onboard Credit $300 Shore Excursions Onboard Credit $500 Shore Excursions Onboard Credit $700 Shore Excursions Onboard Credit Unlimited WiFi Plus for one device Unlimited WiFi Plus for one device Unlimited WiFi Plus for one device Unlimited WiFi Plus for two devices Unlimited WiFi Plus for two devices Ultimate Beverage Package for two Ultimate Beverage Package for one Premium Beverage Package for two Premium Beverage Package for two Ultimate Beverage Pacakge for two $100 Onboard Spa credit $150 Onboard Spa credit $200 Onboard Spa credit $250 Onboard Spa credit One bag of laundry during the voyage Three bags of laundry during the voyage Five bags of laundry during the voyage Chef's Table or Three Table Tour Chef's Table or Three Table Tour Edited August 3 by Work in to Cruise 2023 1 2 Link to comment Share on other sites More sharing options...
Croooser Posted August 3 #3 Share Posted August 3 So, WiFi Plus = high speed always? We have Experience More Essentials on our booked cruise. Link to comment Share on other sites More sharing options...
Rare 81Zoomie Posted August 4 #4 Share Posted August 4 (edited) 11 hours ago, Work in to Cruise 2023 said: When we were aboard the Journey in March our Experience More package provided the high-speed internet. They had originally gave us the regular, I spoke to Guest Relations stating I thought we were to get the high speed, she immediately switched us. She stated that high speed was included with the Experience More package. EXPERIENCE MORE ESSENTIALS EXPERIENCE MORE ENJOYMENT EXPERIENCE MORE INDULGENCE Save 29%* Save 29%* Save 28%* Save 32%* Save 34%* $200 Shore Excursions Onboard Credit $350 Shore Excursions Onboard Credit $300 Shore Excursions Onboard Credit $500 Shore Excursions Onboard Credit $700 Shore Excursions Onboard Credit Unlimited WiFi Plus for one device Unlimited WiFi Plus for one device Unlimited WiFi Plus for one device Unlimited WiFi Plus for two devices Unlimited WiFi Plus for two devices Ultimate Beverage Package for two Ultimate Beverage Package for one Premium Beverage Package for two Premium Beverage Package for two Ultimate Beverage Pacakge for two $100 Onboard Spa credit $150 Onboard Spa credit $200 Onboard Spa credit $250 Onboard Spa credit One bag of laundry during the voyage Three bags of laundry during the voyage Five bags of laundry during the voyage Chef's Table or Three Table Tour Chef's Table or Three Table Tour It says unlimited wifi for 1 device. Is this one device per person, or one device per cabin? It’s worded differently than the beverage package. Edited August 4 by 81Zoomie Link to comment Share on other sites More sharing options...
tgg Posted August 4 Author #5 Share Posted August 4 1 hour ago, 81Zoomie said: It says unlimited wifi for 1 device. Is this one device per person, or one device per cabin? It’s worded differently than the beverage package. It's one per cabin. Link to comment Share on other sites More sharing options...
luv2travel90266 Posted August 4 #6 Share Posted August 4 To clarify you can switch between devices but only one at a time can be connected to the ship internet. 4 Link to comment Share on other sites More sharing options...
Rare 81Zoomie Posted August 4 #7 Share Posted August 4 9 hours ago, tgg said: It's one per cabin. Well that is very disappointing. Last time we sailed AZ the included internet was pretty much worthless and we had to upgrade just to send pics to family or read the news. Hopefully they have upgraded to Starlink. Link to comment Share on other sites More sharing options...
fruitmachine Posted August 4 #8 Share Posted August 4 2 hours ago, 81Zoomie said: Well that is very disappointing. Last time we sailed AZ the included internet was pretty much worthless and we had to upgrade just to send pics to family or read the news. Hopefully they have upgraded to Starlink. They have switched to Starlink, but severely restrict your speed with any of the standard Internet offerings. Link to comment Share on other sites More sharing options...
JDraai Posted August 4 #9 Share Posted August 4 We were on the Quest in February and they claimed the internet on the experience more package was the normal internet so we had to pay to upgrade. Link to comment Share on other sites More sharing options...
Grandma Cruising Posted August 4 #10 Share Posted August 4 33 minutes ago, JDraai said: We were on the Quest in February and they claimed the internet on the experience more package was the normal internet so we had to pay to upgrade. I’m sure the wording on the Experience More packages used to say ‘Premium Wifi’, but now it just says Wifi! Link to comment Share on other sites More sharing options...
Riocca Posted August 4 #11 Share Posted August 4 37 minutes ago, JDraai said: We were on the Quest in February and they claimed the internet on the experience more package was the normal internet so we had to pay to upgrade. We were on Quest in March and when I questioned which internet was with the Experience More package it was immediately upgraded to the faster speed. Link to comment Share on other sites More sharing options...
JDraai Posted August 4 #12 Share Posted August 4 15 minutes ago, Riocca said: We were on Quest in March and when I questioned which internet was with the Experience More package it was immediately upgraded to the faster speed. I don’t know what to say as we questioned as well. Maybe we just were unlucky. Link to comment Share on other sites More sharing options...
QueenP Posted August 5 #13 Share Posted August 5 I've just taken a screenshot from their website where it says Wifi plus. I'll be pushing for it! 2 Link to comment Share on other sites More sharing options...
Grandma Cruising Posted August 6 #14 Share Posted August 6 7 hours ago, QueenP said: I've just taken a screenshot from their website where it says Wifi plus. I'll be pushing for it! Not on the UK site Link to comment Share on other sites More sharing options...
Scots Caz Posted August 6 #15 Share Posted August 6 It does show on UK site 2 Link to comment Share on other sites More sharing options...
Rare uktog Posted August 6 #16 Share Posted August 6 2 hours ago, Grandma Cruising said: Not on the UK site It does say WiFi plus there 😀 1 Link to comment Share on other sites More sharing options...
Grandma Cruising Posted August 6 #17 Share Posted August 6 2 hours ago, uktog said: It does say WiFi plus there 😀 Oops, your right, I missed the plus. 1 Link to comment Share on other sites More sharing options...
fruitmachine Posted August 6 #18 Share Posted August 6 They are all over the place. The Ts&Cs for the current summer sail say(my emphasis) ... "2. Eligible Bookings will receive 1 free “Essentials” package per booking. “Essentials” package includes; $300 Shore Excursion Onboard Credit, Unlimited Wi-Fi for one device, and Premium Beverage Package for two. All guests must be named, and a full deposit must be made prior to the end of the Offer Period." [i.e. no "Plus"] Link to comment Share on other sites More sharing options...
BritishLandS Posted August 10 #19 Share Posted August 10 On Onward in April the experience more package included the wifi upgrade. As an aside, the loyalty discount for wifi could not be applied to the upgrade element. Although the wifi can only be used on one device at a time it is possible to hotspot so that it can be shared by multiple devices. 2 2 Link to comment Share on other sites More sharing options...
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