beg3yrs

Well, it seems Princess is anticipating things taking a while when the ship returns to the States but maybe not enough. You can count on the Coast Guard to run inspections and maybe even some drills for the crew. Immigration will want to check the crew's documentation too. This takes time and I'd be amazed if everything was done by 1PM for passengers to start boarding. Don't be surprised if departure is late.

Yes and specialty coffees too.

I've never had a problem getting multiple coffees at the IC with the package. DW was back in the cabin too.

That's exactly what's going on. I called today. The port for Santiago changed from San Antonio to Valparaiso and for some reason that messes up their database. They assured me after a few days all will be well. Travel summary also shows no flights. I usually keep a series of date-coded travel summaries so I can see changes and go after Princess with evidence of errors. Anyway this time I didn't and so other than the airline booking (and a travel agent invoice) I have zero evidence from Princess that flights were booked. 😣

You can tell you're ticketed by looking at the Travel Summary available in the cruise personalizer. In the flights section it will list all your flights booked with EZ Air. There's a spot that lists the ticket numbers for each passenger. It will be blank before ticketing but once ticketed, it will have numbers.

^^^^ This! I had submitted for reimbursement for Covid testing back in May when for Alaska cruises ending in Vancouver, Princess originally was providing complimentary tests on the ship. Then they did it at the port. Then they dropped it altogether and said they'd reimburse for the cost of the tests. I diligently submitted the refund request on the Princess web-site along with receipts and screen-shots of the Princess web-pages indicating there would be a reimbursement. Even received a response with a record number. Indicated processing would be four to six weeks. At eight weeks I sent a note to customer relations and received the normal "we received your email and you're at the end of the line" response. I then sent another email at three months with no response. Finally I sent a nice email to the above referenced addresses and also to John Padgett asking for them to break this free. Within three days I received a note of apology from customer relations and was told the check was in the mail. It arrived a few days later. That works and thanks for the email addresses!

I'll answer my own question: No. Turns out this cruise (and the preceding one) have a port change for Santiago in Chile. Due to port congestion in San Antonio they are redeploying to Valparaiso. It's not a big deal (Valparaiso is a nicer town though) as it doesn't affect much ... Other than EZAir for some reason having to update their databases making their records inaccessible for a while. Scratching my head because there are no flights from San Antonio or Valparaiso, they are all from Santiago!

Nice to hear there's lots of training going on. Some of this staff may soon end up on the Diamond Princess.